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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Replacement Chair Cushion - 17.5x17.5 is rated 4.7 out of 5 by 131.
Rated 5 out of 5 by from Attractive + Quality Love the quality!! Very attractive, just a bit on the pricey side.
Date published: 2021-10-17
Rated 5 out of 5 by from A staple in our patio Very comfortable and the color is just as described on the website
Date published: 2021-09-27
Rated 5 out of 5 by from Buttery yellow brightens the room Sunbrella is the best fabric for sunny beach houses - the colors do not fade. These cushions in yellow fit beautifully on the Robin’s egg blue chairs at our simple beach dining table. The quality of Ballard Designs’ workmanship is unmatched and the ties are sturdy enough to withstand wiggly kids or restless adults. Very happy with my purchase.
Date published: 2021-09-12
Rated 5 out of 5 by from Great cushions These cushions fit well on my chairs. They are well made and sturdy
Date published: 2021-08-10
Rated 5 out of 5 by from Kitchen stools They are perfect.....very pretty and so comfortable!
Date published: 2021-07-15
Rated 5 out of 5 by from Chair cushion replacement. Great quality cushion, fabric and workmanship. Highly recommend
Date published: 2021-06-08
Rated 5 out of 5 by from exactly as advertised it was so easy to order these; they arrived in a timely manner and I love the color and quality - they look exactly as advertised
Date published: 2021-05-03
Rated 5 out of 5 by from Outdoor seat cushions for my teak chairs The cushions are a perfect size for the chairs, and they match my Sunbrella umbrella, but they are a bit expensive for being simple seat cushions.
Date published: 2021-03-04
Rated 5 out of 5 by from Comfortable chair cushion Very comfortable. I do not feel the hard chair underneath when I sit on it. Occasionally I need to tighten the straps.
Date published: 2020-09-05
Rated 5 out of 5 by from Cush for your tush Love this cushion! I chose the black and white awning stripe. Very well made with ties on back to hold it in place. A little firmer than I expected but comfortable to sit on.
Date published: 2020-09-04
Rated 5 out of 5 by from The cushion is well made and with Sunbrella fabric should last for years.
Date published: 2020-07-29
Rated 5 out of 5 by from Robin’s Stripe Chair Cushions These cushions are very well made. I wish they were made in USA, not China. They’re also very pricey, even on sale. All that said, the fabric isn’t one you’d find in a big box store, with lots of size options. I’m very satisfied with my purchase.
Date published: 2020-07-24
Rated 5 out of 5 by from Very happy with knife edge cushions! I have folding teak chairs that need an odd size cushion. The 17.5” x 17.5” was pretty close so went ahead and purchased 8 of them. Knife edge, black sunbrella fabric looks fabulous!!! I’ve had numerous compliments already. Very high end look, not too thick...worked out great! Very well made, very firm- not soft and squishy—seems like they will last! Love the contrast of the black with the newly cleaned teak!
Date published: 2020-07-19
Rated 5 out of 5 by from Update outdoor seating. The cushion is well made and with Sunbrella fabric should last for years.
Date published: 2020-07-18
Rated 5 out of 5 by from Great knife edge pillows! It’s been difficult to find the right size cushions for our wrought iron chairs. Because we wanted them for the seat and the back I ordered knife edge so they wouldn’t overwhelm the chairs. I always considered “knife edge” a step below “box”, but Ballards proved me wrong. These are wonderful! The thickness and piping was far superior to what I was expecting. They really should feature knife edge in their catalogue. You typically only get to see the box style, and these are just as impressive. Delivered within one week.
Date published: 2020-07-03
Rated 5 out of 5 by from Worth the money This is a high quality cushion, well made, that should last for years. It drains water well, and after a month in all sorts of weather looks like it just came out of the box. It is firm but provides a nice seat for our wooden bench. I've ordered cheaper cushions before and regretted it -- these may be a little more expensive but they're worth it.
Date published: 2020-07-01
Rated 5 out of 5 by from Sunbrella Patio Chair Cushions Excellent quality and service from Ballard Designs — as always.
Date published: 2020-06-12
Rated 5 out of 5 by from Sunbrella is the best Love these cushions, I bought two more this year. Now I have 8 for my eight chairs. They hold up well to the weather.
Date published: 2019-09-04
Rated 5 out of 5 by from Patio look complete Great cushions! Purchased to match the umbrellas I bought several years ago. Although the umbrellas have turned a little yellow, everything still look great.
Date published: 2019-08-28
Rated 5 out of 5 by from Great Cushions and Service I bought eight replacement Sunbrella cushions for my outdoor table and chairs. They arrived on time and are exactly the quality I had hoped for. I highly recommend.
Date published: 2019-05-05
Rated 5 out of 5 by from Love the cushions The cushions are nice and firm, colors are great, and the fabric seems durable. I've had them out on the patio for about a month now. Couldn't be happier with them.
Date published: 2017-05-20
Rated 5 out of 5 by from GREAT SUPPORT, VIBRANT COLOR, TRUE TO SIZE I PURCHASED FOUR CUSHIONS FOR OUR TABLE'S TEAK CHAIRS IN DARK BLUE. THEY ARE SO COMFORTABLE, WITHSTAND WEATHER, AND HAVE MAINTAINED THEIR SHAPE! THEY ARE WORTH THE MONEY. 5 STARS!
Date published: 2016-09-25
Rated 5 out of 5 by from Very nice I love my new seat cushions for the new patio set. They're cute and comfortable.
Date published: 2016-09-25
Rated 5 out of 5 by from Sitting Pretty I purchased 6 of these square boxed cushions to use on the benches in our pool house - chose three different happy colours - they are very well made - the perfect size for the seating - arrived in a reasonable time and will look fabulous next summer
Date published: 2016-09-02
Rated 5 out of 5 by from Excellent Quality I have ordered items from this line of outdoor cushions before and have been very pleased with how they hold up year after year after being outside all summer. Excellent quality.
Date published: 2016-08-12
Rated 5 out of 5 by from Cushions are comfortable and fit my chairs. The sunbrealla spa color matches perfectly with other spa color products. Easy clean-up with a damp cloth and dries fast after being wet.
Date published: 2015-10-12
Rated 5 out of 5 by from Quality and color Excellent quality, comfortable, color is better than the picture.
Date published: 2015-09-05
Rated 5 out of 5 by from perfect good quality and perfect fit for my bent willow chairs.
Date published: 2013-06-16
Rated 5 out of 5 by from Bright color, good quality, very rain repellent! I'm very pleased with my new solid red Sunbrella outdoor cushions. The color was just as it appeared online, a bright, cheery red without being too intense. They repel water beautifully and are dry with just a shake. At first I brought them in when there was a chance of rain but now I leave them out with no worries. The workmanship is good, the ties stay tied, and no hint of fading even though they are in direct sunlight.
Date published: 2012-06-09
Rated 5 out of 5 by from Great cushion for the money I was pleased with this cushion when it arrived. I ordered Seneca Stripe and I thought it was not as bright as the photos I have seen in the catalog and the website. Other than that it is well made and comfortable.
Date published: 2012-06-09
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Product:FC122-Replacement Chair Cushion - 17.5x17.5