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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Replacement Bench Cushion - 39x17.5 is rated 4.7 out of 5 by 29.
Rated 5 out of 5 by from Perfect This cushion was exactly what I was looking for---color is just right---love it!
Date published: 2013-05-20
Rated 5 out of 5 by from Perfect! I am very pleased with the cushion I purchased for my bench. I have been lusting for a cushion for years and this one is perfect. It is beautifully constructed and the fabric is just as I ordered and it is better than I had hoped. It's supposed to be an outdoor cushion, however, it looks perfect on my indoor bench!!
Date published: 2013-04-11
Rated 5 out of 5 by from Good Quality Ordered cushion in sand Sunbrella. Great quality...it has already been through a few showers and dries beautifully! Bought only one cushion as a "test". NOW will purchase more...not disappointed at all.
Date published: 2013-04-01
Rated 5 out of 5 by from Great cushions with many color options Cushions fit my outdoor dining benches nicely. Because of all the colors available, I was able to match other Sunbrella fabrics & cushions that were already on the patio. Comfortable to sit on as well.
Date published: 2012-08-07
Rated 5 out of 5 by from great color and quality I have been looking for a replacement cushion for my bench for several years now and have had trouble finding the right size for a reasonable price. This one was not the exact size but close enough and it looks great! The red is a beautiful vibrant color. The thickness of the cushion is also very comfortable.
Date published: 2012-07-01
Rated 5 out of 5 by from Excellent quality I was uncertain about ordering online because the color and fabric may not be as expected. But when the cushions arrived, the color was exactly as shown online and the quality is excellent. So, I ordered another set in a different color. They also arrived exactly as expected.
Date published: 2012-06-15
Rated 5 out of 5 by from well made, love the Sunbrella fabric, good fit for my bench I use cast aluminum and wrought iron patio furniture. Needed a bench seat cushion but couldn't find my 7+ years old Sunbrella fabric. Decided to match the Spa color of the umbrella and it pulls everything together! Dries quickly after unexpected summer showers.
Date published: 2012-06-01
Rated 5 out of 5 by from Wonderful cushions Very nice cushions, color exactly as shown and I received them quickly!
Date published: 2012-05-20
Rated 5 out of 5 by from Looks great and great value Have been shopping cushions for a long time for awkward sized chairs and thought I would have to have them custom made. These exceeded my hopes. A great value and extremely comfortable. As always, arrived sooner than expected. Have never been disappointed with my Ballard purchases.
Date published: 2012-05-11
Rated 5 out of 5 by from Beautiful and great quality! I purchased 3 of these cushions in the Sinclair Damask Black pattern for a very long bench that I have and they are beautiful! The background of this pattern in the online photo looks a lot more yellow than it does in person...so they are even prettier in person! The quality is really nice and they clean very easily. We have had a lot of dust storms in Phoenix this past month and these cushions easily came clean with a spray of the hose!
Date published: 2011-09-16
Rated 5 out of 5 by from Great quality, good price This cushion transformed the metal bench on our front porch. It was the perfect size, and it's so well-made and a beautiful color. I had thought we'd have to get something custom made, but this looks just as good, and at a good price.
Date published: 2011-09-14
Rated 5 out of 5 by from Comfortable, pretty, and water repellant! Beautiful bright fabric that is soft and comfortable on your skin, even though it has the water repellant quality. Previously bought from competitor, but wasn't pleased as the fabric itched my skin. Love this product!
Date published: 2011-08-14
Rated 5 out of 5 by from Loved my purchase. My purchase arrived promptly and efficiently. The product was well made and the size was perfect for my bench.I am never disappointed with any of my Ballard Design purchases.
Date published: 2011-07-17
Rated 5 out of 5 by from Quality fabric and cushion function Cushion is made well with quality fabric matching the web description and density to support regular use. Sizing measurements matching final product which is important.
Date published: 2011-06-22
Rated 4 out of 5 by from Looks good and fits perfectly! I ordered this for a wrought iron glider, and it fits perfectly. It's very comfortable, but we haven't been sitting on it much, which is why I didn't give it 5 starts - nothing against the product, just not enough experience with it yet.
Date published: 2011-08-09
Rated 3 out of 5 by from Nice quality The cushion was high quality and very well made but the shape was not what I expected. I was more like a box shape instead of knife edge as the picture shows. Very disappointed.
Date published: 2016-08-05
Rated 2 out of 5 by from Bench cushion Was not white more ivory , the depth wasn’t deep enough
Date published: 2020-05-13
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Product:FC265-Replacement Bench Cushion - 39x17.5