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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Replacement Bench Cushion - 45x17.5 is rated 4.7 out of 5 by 64.
Rated 5 out of 5 by from What I’ve been looking for It’s made well, looks very nice and you can’t beat Sunbrella fabric for outdoors. I wish it was a just a little thicker but overall very happy and a good price.
Date published: 2021-06-08
Rated 5 out of 5 by from bench cushion Cushion was for an 'antique' chaise so not exactly right size- but close. The big problem was 'porch pirates' so I had to buy a second cushion.
Date published: 2021-06-08
Rated 5 out of 5 by from Love it! Would recommend it! Very well tailored cushion in exquisite color! Thick cushion, comfortable to sit on and drys in reasonable time if rained on.
Date published: 2021-05-25
Rated 5 out of 5 by from Bench cushion Very well made and the yellow stripe is a good lemon yellow.
Date published: 2021-04-27
Rated 5 out of 5 by from Quality Well made Sunbrella fabric which is a necessity for Arizona climate. I love the color, just what I wanted.
Date published: 2020-09-11
Rated 5 out of 5 by from Kiwi sunbrella covered 2" thick bench cushion I have many of your cushions and they are alway made with exceptional quality with the bench seat equaling that marksmanship.
Date published: 2020-09-01
Rated 5 out of 5 by from Outdoor cushion and pillows Best product by far for outdoors. I have pillows for three years and the color is the same as when new. I expect the bench cushion to be just as wonderful.
Date published: 2020-07-25
Rated 5 out of 5 by from Loverly I got the kiwi/sand stripes in this and several other cushions. As always, Ballard delivers top quality. (Only wish I had waited a week to order - they all went on sale!! :-)
Date published: 2015-04-05
Rated 5 out of 5 by from Looks great! I looked at several other brands of bench cushions before chosing this one. It seemed like the best quality for the price. It looks perfect sitting on my front porch swing!
Date published: 2014-04-28
Rated 5 out of 5 by from Very satisfied with quality of this product. Quality of material was excellent. True to color and description. Overall, very happy with this cushion and will order more in future.
Date published: 2013-07-22
Rated 5 out of 5 by from Best Bench Cushion Ever! I was pleasantly surprised and pleased with the quality and color of my bench cushion. It matched my colors perfectly. I paired it up with a black outdoor bench and had coordinating black and brass pillows made to go with this cushion. It looks pretty sharp! I am using it in my kitchen in place of a banquette. Love it, love it,love it!
Date published: 2013-07-21
Rated 5 out of 5 by from we are pleased with the quality and look of this product It arrived earlier than estimated and came with good length ties on the corners which I was pleased with. the colors were close to what was pictured. We are happy with it.
Date published: 2012-08-10
Rated 5 out of 5 by from Fit my bench perfectly. Quality product in a nice color. Fabric feels strong and water resistant. We are very happy with this cushion.
Date published: 2012-05-18
Rated 5 out of 5 by from these cushions have great quality! In the past I would have cushions made by my upholsterer. In this economy I am looking for the same great quality and looks decorating without the custom price. The cushions I ordered fit great are generous and have nice details. Happy, happy, joy, joy!
Date published: 2012-05-12
Rated 5 out of 5 by from Very good products that look great. Excellent craftmanship, fabric looks great, cushions have good piping and they drain the rain quickly after a good soaking. Umbrella is great too.
Date published: 2012-05-11
Rated 5 out of 5 by from Outdoor Bench Cushion with Knife Edge I searched for a quality cushion with Sunbrella fabric and I was pleased to find the correct size and assortment of colors from Ballard. I received my package so fast! Service was perfect, the product is just what I wanted and more. It is firm, fits perfect, is sewn carefully with great detail. I couldn't be happier. Thank you Ballard for providing a great product.
Date published: 2012-04-04
Rated 5 out of 5 by from this product fit perfect I am very pleased with my new outdoor bench cushion, the quality and color are just what I expected. I added a few toss pillows and my bench looks elegant!
Date published: 2011-07-22
Rated 4 out of 5 by from Good purchase Good purchase -- on sale. Does not quite fit my teak bench perfectly (a little short in length and depth), but true to advertised dimensions. Looks good. Have had less than a month -- hope the Sunbrella fabric holds up as well as previous cushions.
Date published: 2015-07-11
Rated 3 out of 5 by from Bench cushion The cushion is made well but hard. It is not as soft as I would have preferred.
Date published: 2021-06-19
Rated 3 out of 5 by from Better late than never. The replacement cushion is nice, good colors. It arrived months later than the chair cushions, which was a disappointment. Worth the wait.
Date published: 2020-10-06
Rated 3 out of 5 by from Disappointing foam quality. The fabric looks nice and is easy to keep clean but I’m disappointed with the overall quality of the foam. My previous cushions held up for several years before the foam started to sag, these don’t bounce back after you sit and are already looking worn.
Date published: 2020-08-03
Rated 2 out of 5 by from Sub standard quality I was disappointed with the quality of the foam used in the bench cushions. They lost their volume very quickly and look flat and of less quality than they should for the price.
Date published: 2016-03-20
Rated 1 out of 5 by from Cushion is not durable - very disappointed I put this on a bench about 6 weeks ago and the cushion is nearly flat on the side a person sits on. The cushion does not sustain its shape. It will certainly look awful within a year! This is not worth the money. I am returning it and looking for a better quality cushion.
Date published: 2019-06-08
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