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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Remote Control Flameless Wax Candle is rated 3.8 out of 5 by 57.
Rated 4 out of 5 by from Realistic looking candle, not realistic light. Looks like the real thing. In my opinion the light is too orange, and doesn't appear very natural. However, I bought them mostly for decor for the wall sconce for which they work very well.
Date published: 2020-07-05
Rated 4 out of 5 by from These remote control candles do not come with the remote control you must purchase that separately. A little miffed about that.
Date published: 2019-11-19
Rated 4 out of 5 by from Candles nice, remote useless Very nice looking. I put them in a large lantern. However the remote doesn’t work properly. Sometimes it’ll turn one on, then none or 2. Useless remote control.
Date published: 2019-10-02
Rated 4 out of 5 by from Note to buyer Candles great but remote is sold separately. I didn’t notice that when I made the purchase. Directions that come with candle include info about the remote so I thought it had accidentally not been included while being packaged. It doesn’t make sense! BD Just price accordingly and include.
Date published: 2019-05-10
Rated 3 out of 5 by from You get what you pay for Very straightforward. It can turn the new candles I bought through Ballard on, and off. When I push flicker or light, nothing happens. They seem to have 1 mode only which is a moderate flicker. I don't know if that's an issue with the candles or the remote, but all 3 of the large size candles I bought react the same way. The flicker is too flickery for me, I'd prefer a softer wave of flicker, but I was warned in the reviews that the remote doesn't work well. Honestly the light itself is just a fun bonus, I bought the candle holder wall sconces and candles for the decor, and if you're really concerned about a well-functioning remote or ambiance of the candle light itself, maybe these aren't for you. I have not tried to set the hourly timer.
Date published: 2020-06-27
Rated 3 out of 5 by from Nice Candles, No Remote I like these candles but give it a 3 star, because they do not come with remote as stated in the top line description of this item.
Date published: 2020-06-01
Rated 3 out of 5 by from not thrilled These flicker like the battery is going dead (even with new batteries) instead of looking like a candle.
Date published: 2019-11-08
Rated 3 out of 5 by from Less than I was hoping for. Very yellow light, not very bright either. Ok, but not as realistic as other candles
Date published: 2019-08-12
Rated 2 out of 5 by from Overpriced and control remote not included These candles are nice but not worth the price considering competitor prices and the fact that it does not include the control remote.
Date published: 2020-12-18
Rated 2 out of 5 by from Disappointed I bought all 3 sizes of the candle and very pleased at the beginning. I have only had them a couple of months and they are already not working properly, Very Disappointed.
Date published: 2019-05-15
Rated 1 out of 5 by from Not a good fit for wht I intended I used them with you Amalfi Lantern on my front step that has an opening at the top and they both rusted within two weeks and no longer work.
Date published: 2021-06-29
Rated 1 out of 5 by from Remote candles not as good as they use to be It doesn’t have a timer feature like previous versions.
Date published: 2021-01-14
Rated 1 out of 5 by from Disappointment Does not work. Even installed a new battery. I would like a replacement or a refund.
Date published: 2020-09-21
Rated 1 out of 5 by from Candle OK, remote does not work Bought the candle at Ballard, then at a later date bought remote control at Ballard. Remote control did not work at all. I thought maybe problem was with the battery that came with remote control, so bought a new battery. Remote control still does not work!!!!!
Date published: 2020-03-07
Rated 1 out of 5 by from Remote useless Doesn’t work properly with candles. They don’t sync and works 1 out of 5 times. Useless.
Date published: 2019-10-02
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Product:AW166-Remote Control Flameless Wax Candle

Remote Control Flameless Wax Candle

Remote Control for Flameless Wax Candles