Ballard Designs
Shipping To:
  30 6 0 More More text html 2000 300

Rattan Step Basket

Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
10 0
false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
Rattan Step Basket is rated 4.2 out of 5 by 108.
Rated 1 out of 5 by from Cheap Look better in the picture. Waisted money on 2 of these!
Date published: 2017-06-21
Rated 1 out of 5 by from This is the worst product ever It is pity I cannot give zero stars. The step basket arrived with obvious cracks and missing sections in places. Neither the workmanship nor the quality and finish are worth the price. It is pity though because this was my first trial purchase and had the quality been good I was going to buy chandeliers and furniture. Needless to say I am not going back.
Date published: 2013-02-03
Rated 1 out of 5 by from Rattan Step Basket - Poor quality This picture does not speak a thousand words. The rattan is thin and brittle. The stain is obvious, detracting instead of enhancing. I would have promptly sent it back if I had not convinced my mother in PA to order this basket for my daughter in TN for Christmas. It was too inconvenient to return. Needless to say, it is not worth the price. I am very disappointed and would never recommend this product to anyone.
Date published: 2012-12-07
Rated 1 out of 5 by from Bad Quality The quality is very poor. There are holes in the basket and pieces of rattan sticking out that can snag items. The color is also not as pictured. It's more of a reddish-orange in person. This basket is NOT WORTH 50 dollars!!
Date published: 2012-09-28
Rated 1 out of 5 by from Do not buy this basket! I ordered this basket and I was so disappointed when it arrived. The color is not like it looks in the picture. It is orange, and instead of looking like the rattan is stained, it looks like it is painted----unevenly----splattered in several places. The rattan was broken in a couple of places, and it looks very cheaply made. I called Ballard and they picked up the basket for return, and sent me another one to replace it. The second basket was even more orange in color, and the rattan was broken in even more places. Ballard was great as far as customer service was concerned, but this product is not up to Ballard standards.
Date published: 2012-07-11
Rated 1 out of 5 by from Poorly made. I was very disappointed with this basket, if I had not thrown away the box I would have sent it back!
Date published: 2012-02-02
Rated 1 out of 5 by from Not happy Not happy with it. Cheap looking for what I paid for it. Does not fit stairs well either...there are gaps.
Date published: 2012-01-21
Rated 1 out of 5 by from Poor Quality I was surprised at the poor quality of this item. The Rattan was scratched in places and the woven parts were not secured and sticking up so that they would easily be caught on any item placed in the basket. I don't have time to exchange nor do I have faith in the process so I am stuck with it for a gift. Very disappointed and embarassed by this purchase.
Date published: 2011-12-13
Rated 1 out of 5 by from This product was a little disappointing The size of this basket is quite large and I think if my stairs weren't as wide as they are, it would be in the way. Secondly, the basket looks cheaply made and there are spots where the color is scratched off, or never on. It is not worth the cost of the basket plus shipping.
Date published: 2011-08-05
Rated 1 out of 5 by from Very disappointed in the quality. Unfortunately, I can't recommend this basket. It looks lovely in the photo, but the quality and appearance in person are very poor. The finish is uneven and too shiny, and the color is not at all as pictured. It is a reddish-orange color rather than the natural brown as shown in the photo. The weaving is loose and even broken in several places. I bought the basket intending to give it as a birthday gift, but had to return it. I expect better quality at discount chain stores.
Date published: 2011-04-04
  • y_2017, m_10, d_20, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.3
  • cp_5, bvpage2n
  • co_hasreviews, tv_0, tr_108
  • loc_en_US, sid_AB107, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_ballarddesigns
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 103ms
Product:AB107-Rattan Step Basket

Welcome to your Idea Board

When you see an item you love, drag and drop the photo here. when you Log In, You'll be able to add these items to your cart and lists.