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Ballard Designs
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Provence Market Basket

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Provence Market Basket is rated 4.7 out of 5 by 171.
Rated 5 out of 5 by from Perfect for my Throws/Blankets Love this! It is absolutely perfect to sit next to my sofa and hold blankets and throws. Looks great, and very nice quality.
Date published: 2015-06-12
Rated 5 out of 5 by from A pretty accent!! A very, lovely piece. Excellent quality and pretty storage for all of my hand-knit scarves!! Love it!
Date published: 2015-04-09
Rated 5 out of 5 by from Great home decor piece! I purchased this basket to hold towels in my bathroom and it's the perfect size to store at least (4) large rolled towels. The quality is wonderful and it's also a great decorative item.
Date published: 2015-04-09
Rated 5 out of 5 by from Great baskets I have the large and small set of these baskets. I love them. They are perfect for blankets, magazines, pillows....anything.
Date published: 2015-04-08
Rated 5 out of 5 by from Provence Market Basket is stylish and practical Love my Provence Market Basket. Lots of room for books and magazines. A stylish way to keep things organized. Maui Real Estate Guru
Date published: 2014-02-20
Rated 5 out of 5 by from Beautiful and Well Designed I bought 2 of the natural baskets and use them in my living room to be a catch all for throw blankets... they are great as they function for storage, but also look lovely. With small kids at home I'm always looking for pieces that are durable but also have a touch of style and class. Also, they are a generous size, but not too big. These baskets are wonderful... I might even buy more I love them that much!!!
Date published: 2014-02-02
Rated 5 out of 5 by from Just what I was looking for This basket is large, sturdy and very attractive. We are using it in the bedroom beside one nightstand for overflow magazines, etc. It looks great with our décor (any décor really) and is so useful. We got the lighter color and might be tempted to order another one for another area of the house.
Date published: 2014-01-19
Rated 5 out of 5 by from Instant Fixture I wondered how this basket was going to fit into our living room, but as soon as it arrived, it became an instant fixture, as if it's always been here. It's currently holding two 9" pillow squares and a fleece throw, with another throw draped over the top. Perfect addition!
Date published: 2014-01-18
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