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Portal Art

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Portal Stretched Canvas is rated 3.9 out of 5 by 7.
Rated 5 out of 5 by from Beautiful Colors are lovely. Easy to work with...looks great wherever you put it.
Date published: 2017-02-20
Rated 5 out of 5 by from Perfect beach art I have looked for four months for a canvas art to go in my beach condo and this was perfect. The colors are so soft not bold and a lot of texture and movement. I love it so much I want to put it in my home in Atlanta.
Date published: 2016-01-29
Rated 5 out of 5 by from Warms up the room This has much more depth of color than it appears online and really will warm up any room.
Date published: 2015-02-19
Rated 5 out of 5 by from Great giclee This giclee is extremely well done. I have the standard finish vs the high sheen piece in the 30" square size. This is a very soothing, peaceful work of art. Great quality. It's rich looking. I would not have purchased this if my only source had been online-the colors appear quite washed out and don't do it justice. The photo in the catalog is what sold me and the catalog colors are true. The canvas mounting is very well done. Arrived within a week. Another happy purchase from Ballard!
Date published: 2014-10-31
Rated 3 out of 5 by from color not as pictured I received this today. It was very well made, however, the color of the print is much, much darker than it appeared online. I was hoping for a light and airy abstract, but the actual print is very brown and dark. Very disappointed, returning it now. They are nice enough to include a prepaid return label (with a small fee). Otherwise this would have been a fortune to return.
Date published: 2015-03-20
Rated 2 out of 5 by from Beautiful but online color not accurate I agree with previous reviews, this print was much darker in person than what is depicted online. It has more of a yellowish cast to it than the cream that is shown in the picture. Sadly I will be returning it.
Date published: 2015-07-08
Rated 2 out of 5 by from Beautiful, but dark This canvas looked so light and airy in the online photo. But, when I got it I found it to be very yellow and dark. The online depiction shows a lot of white/off-white but there was no white at all in the print that I received. It's lovely but it didn't work for me and I had to send it back. I'm giving it a low rating simply because of the online depiction being so far off.
Date published: 2015-04-09
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Product:WG106-Portal Art

Portal Stretched Canvas

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