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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Poppy 6-Light Woven Drum Chandelier is rated 4.7 out of 5 by 66.
Rated 5 out of 5 by from Love this! Absolutely gorgeous! The size is perfect for our eat in kitchen table!
Date published: 2023-03-13
Rated 5 out of 5 by from Love our Poppy. Love everything about our Poppy chandelier. It’s well made, looks beautiful in our space, and everyone compliments it. It casts the prettiest shadows on the wall/ceiling when on and is a warm addition to our space. We hung it over our breakfast table in our kitchen and it’s just right for lighting our meals.
Date published: 2023-01-10
Rated 5 out of 5 by from Wonderful chandelier completed the coastal look Beautiful chandelier with natural and elegant vibe.
Date published: 2022-12-30
Rated 5 out of 5 by from Worth waiting for! Fabulous Light. It adds just the right amount of a natural element to my clean modern bathroom remodel. The scale is perfect for a high ceiling, and the weight is much lighter than I expected.
Date published: 2022-12-28
Rated 5 out of 5 by from Beautiful dining room chandelier The Poppy Woven chandelier is just what I was hoping for over my dining room table. I love the way the light is reflected all around the room, and the woven shade softens the look over the table.
Date published: 2022-12-20
Rated 5 out of 5 by from Beautiful and we love it! It’s beautiful and perfect! It’s is slightly larger in our space than I’d expected but it is wonderful and we all love it and it’s made a statement and defined our eik area. We’ve gotten many compliments, too. I’m very happy with this purchase.
Date published: 2022-12-20
Rated 5 out of 5 by from Beautiful Took a long time to get it, but it is just beautiful!
Date published: 2022-12-11
Rated 5 out of 5 by from Poppy Woven Light THIS light fixture took forever to get to me but I love it. It makes the room. It is larger and prettier than expected and I recommend it.
Date published: 2022-12-06
Rated 5 out of 5 by from Poppy Woven Chandelier High quality and well made! Beautiful in our family room!
Date published: 2022-10-27
Rated 5 out of 5 by from Magnificent Wicker Drum Chandelier Almost too large for my 10x11 dining room but wow what a dramatic effect it had and when the light is on it creates a soft wicker patterned shadow around the room wonderful ambiance
Date published: 2022-07-29
Rated 5 out of 5 by from Poppy Woven Drum Chandelier - Stunning! I am crazy about this chandelier! So are my guests. Not only is the quality outstanding, it casts the most interesting patterns on the walls when lighted. It's a statement piece. Stunning!!
Date published: 2022-05-13
Rated 5 out of 5 by from Completes the room! This light anchored our kitchen table perfectly! The room is now complete!
Date published: 2022-04-15
Rated 5 out of 5 by from Poppy 6 light woven drum light Gorgeous! Bigger than I thought. Perfect size! I ordered these in October, didn’t get here until mid March! Worth the wait… definitely!!!
Date published: 2022-04-05
Rated 5 out of 5 by from Great basket light fixture We love this fixture over our round kitchen table. The texture is great and we love the substantial size. The light it throws off with basket design we were concerned about but is actually really cool! We are very happy with it!
Date published: 2022-03-28
Rated 5 out of 5 by from Stunning casual lighting fixture. I live in Hawaii. I waited months for delivery. Completely worth the wait and cost of the chandelier and shipping. Very well made. Even my electrician was impressed once the lighting fixture was up. So happy with the purchase. Just makes the diningroom complete.
Date published: 2022-03-19
Rated 5 out of 5 by from Light review Love the light. Just not the 5 month wait. Thank you!
Date published: 2022-03-18
Rated 5 out of 5 by from POPPY WOVEN CHANDELIER SHINES BRIGHT Extremely well made. The open woven weave of the shade emits perfect lighting and adds ambiance to my dining room.
Date published: 2022-03-16
Rated 5 out of 5 by from Worth the wait! This light fixture is well constructed with hints of brass showing through the open weave. I was looking for a fixture that didn’t look heavy or cheap. It has a light and airy look that’s just beautiful in our breakfast room. The Poppy Woven Drum Chandelier was worth the wait.
Date published: 2021-07-31
Rated 5 out of 5 by from More beautiful than these photos! I bought this light about a month ago. It's gorgeous. It's over my dining table. I love, love, love it!
Date published: 2021-07-21
Rated 4 out of 5 by from Nice chandelier It is nice but looks nicer in the photo; just a bit less well made in person so not as sophisticated as I’d hoped. It is also quite large so you’ll need an area that can handle such a large light.
Date published: 2022-10-17
Rated 3 out of 5 by from Love the design not so in love with the quality The metal looks cheap bc the color isn’t consistently brushed on.
Date published: 2022-07-29
Rated 2 out of 5 by from Not Quality- no follow up with customer service I was disappointed in this item. Roping was frayed at the joints on the shade. Did not appear to be solidly made and the quality of materials used were not as expected. I felt the shade would continue to unravel over time. I have called customer service on more than 4 occasions to initiate a return on the defective merchandise… the return was accepted, but no one ever calls to schedule a return pickup. Each time I contact customer service, I am assured that I will be called within 48 hours for a return pick up. Customer service representatives are very nice and professional… But at this point, I have waited several weeks on pickup and refund. Additionally, I am out almost $1000 and am unable to finish my kitchen as I wait. This has been going on for several weeks now… I feel like if I had not paid Ballard, they would be taking steps to get their money. But since I am the one out $1000 it does not seem as important…Meanwhile the box for light fixture continues to have a prominent place in my foyer as we await return pickup.
Date published: 2023-04-19
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Product:LR094-Poppy 6-Light Woven Drum Chandelier