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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Outdoor Piped Throw Pillow - 20 inch Square is rated 4.5 out of 5 by 93.
Rated 5 out of 5 by from great outdoor pillow The colors and design of the pillows work perfectly with our outdoor furniture. They have held up well through rainfalls, dry out quickly.
Date published: 2011-06-29
Rated 5 out of 5 by from Great for indoors! I purchased two of these pillows in the green leopard print. I use them as accent pillows on our guest room bed. The color is refreshing for spring/summer and the fabric is soft enough for indoor use. The price is a bit steep, but the quality and unique fabric design makes it worth it.
Date published: 2011-06-20
Rated 5 out of 5 by from well made, looks great on outdoor furniture Good buy at sale price, these pillows (and I bought 4) look outstanding on the outdoor furniture. They have not encountered extremely bad weather yet but they look well made.
Date published: 2011-04-30
Rated 4 out of 5 by from These pillows are a good buy. The square one could be plumper but the pillows are well made and true to the color. The piping provides a nice crisp edge.
Date published: 2016-09-23
Rated 4 out of 5 by from Wrinkled They were shrink wrapped, and as a result they were terribly wrinkled.
Date published: 2015-06-18
Rated 4 out of 5 by from Enjoying the pillow 's will order more A few of the pillows came very wrinkled, not enough filler!!
Date published: 2014-05-01
Rated 4 out of 5 by from Pillows, Pillows, Pillows Bought these for our patio. It doesn't get alot of sun so I imagine the bright colors will hold up fairly well. I love the rectangle pillow but I have to be honest and say the square pillow arrived somewhat deflated and the material was quite wrinkly. I didn't send it back because its just going on my patio. I've had the pillows now for two months and the wrinkles are still visible. If you're wanting a firm pillow this is not it.
Date published: 2013-05-18
Rated 4 out of 5 by from Look ok. Do the trick. Good service from Ballard. Pillows a little lighter in color than shown in the catalogue. We bought 4 pillows and they are a little inconsistent in the amount of fill however ok for our outside use.
Date published: 2012-08-30
Rated 4 out of 5 by from Definitely Meant for the Outdoors A little background... I ordered the Leyland armless chair in a fabric called Catana Floral about a year ago. And as my luck often seems to have it with Ballard, they discontinued that fabric immediately thereafter, making it impossible for me to get coordinating pillows. Fast forward to this spring, when they reintroduced said fabric... but in easy care. I figured it was better than nothing and went ahead and ordered these pillows for my living room couch. While they are a pretty decent match to my chair (the gray is a slightly different shade), the fabric is decidedly outdoor. It's not exactly the kind of fabric you want to curl up on the couch with for a long movie; it has a bit of a stiff and scratchy texture to it. That said, it is in fact intended for the outdoors. To that end, I'd say these pillows are fantastic. But, if you're like me, and trying to force them into an indoor space, be aware that it may not be what you are looking/hoping for.
Date published: 2012-06-27
Rated 4 out of 5 by from Nice casual pillow option This outdoor pillow is stylish and eye catching. The fabric has a more rugged, outdoor-quality nap. We are using them on our screen porch, and they are a great fit.
Date published: 2012-04-13
Rated 4 out of 5 by from NICE We ordered four pillows in the same fabric, two different shapes, for our screen porch furniture. These are throw pillows to contrast with the cushions. We are pleased with them; they definitely add to the look of elegance we are aiming for. So far, no complaints.
Date published: 2011-07-10
Rated 4 out of 5 by from Took too long to get. The pillows seem nice but haven't not had a chance to use them outdoors since the chaise with which I was going to use them with is still backlogged...
Date published: 2011-07-03
Rated 4 out of 5 by from My front porch looks wonderful! I ordered three pillows and two cushions for my outdoor rocker and glider bench from Ballard Designs and love the way they brighten my front porch. I was initially dismayed to find out that there were long backorder waits on two of the products - but they actually came earlier than expected. Everything arrived quickly and packaged well, so we were able to enjoy our sunny front porch all summer long. I looked long and hard for the right cushions, and Ballard Designs had the most variety, good pricing and clearly the best service. I am waiting to see how they weather the outdoors all summer long in order to give them the highest rating.
Date published: 2011-06-30
Rated 4 out of 5 by from High Quality Very good value for the money. Looks like it was custom ordered.
Date published: 2011-06-30
Rated 4 out of 5 by from Good value but would have preferred more design options I love the pillows and they have brightened up my outdoor space. They are well made and reasonably priced. I ordered the striped Sunbrella fabric. I would have preferred if I could have trimmed it with simple black piping since the striped piping of the same fabric does not line up with the stripes on the pillow. I also was hoping for black and white instead of black and cream. I got more pillows in different fabrics and shapes and love those as well.
Date published: 2011-06-17
Rated 3 out of 5 by from This pillow would be better with some improvements. The 20" black/sand Sunbrella pillow arrived very, very wrinkled, and stuffed into a plastic bag. The other pillow I ordered in an Easy-Care fabric was packaged nicely in its own box. The Sunbrella pillow is flimsy, and is not as plump as pictured in the catalog or online. Due to my previous experience with Sunbrella fabrics, I expected the Sunbrella pillow to be a top-notch choice. Also, the black stripe is more of a charcoal, and looks faded when next to a black pillow. However, the black/sand Sunbrella fabric blends beautifully with the Cisco Charcoal Easy-Care fabric.
Date published: 2013-08-01
Rated 3 out of 5 by from Okay The pillows are of a nice quality but they are a little thick to use on a sofa in house.
Date published: 2013-06-27
Rated 2 out of 5 by from No zippers I ordered two of these. One arrived totally wrinkled and since there was no zipper on the cover, it made it impossible to iron out. The other was fine but still I would have liked zippers on the cover.
Date published: 2016-08-06
Rated 2 out of 5 by from waiting for a disappointment I am disappointed in the quality of these pillows. You can not lean against them without them crushing.
Date published: 2016-07-24
Rated 2 out of 5 by from Pillows I have ordered a lot of pillows this summer and the canvas black stripe were the only ones I was not happy with as they are almost over stuffed and not comfortable at all. All other cushions were fabulous!
Date published: 2014-09-07
Rated 2 out of 5 by from Pillow quality NOT so good I think the quality of the pillow is not the greatest. The piping is curling, and the pillow is not stuffed to its fullest. Also some of the stuffing is coming through and I have to pull it out.....everyday. I would not recommend this product.
Date published: 2011-08-25
Rated 1 out of 5 by from Disappointed I ordered four 12x20 pillows, two in Tuscan Paisley and two in Seneca stripe. I am extremely unhappy with the quality of the pillows. The material used is beautiful and exactly what I expected as I had ordered the sample fabrics in order to get my selection correct. The stuffing of the pillow is unbelievable bad. The pillows are not fully stuffed but more importantly they are lumpy. It feels as if they were stuffed with rags. They are extremely lumpy! You can see the lumps through the material. I used a steamer on the pillows to remove all the wrinkles and had tossed them in the dryer to see if that might fluff them up a little. I'm wondering if they ran out of this size pillow at the factory and tried to improvise with the stuffing. I can't imagine that Ballard Designs would approve of this quality of work.
Date published: 2017-05-02
Rated 1 out of 5 by from WRINKLED This review is for the 12x20 lumbar pillow. Fabric is Sunbrella so I was happy with that aspect. However, they put the pillow in a plastic bag and suck all the air out in order to get everything in the same box. After you open the plastic the pillow does puff up a bit but is in dire need of more stuffing. This pillow will not support anyone's back. The pillow was so wrinkled I had to take it to my dry cleaner to get the wrinkles out at more expense. Definitely not worth the price.
Date published: 2015-04-22
Rated 1 out of 5 by from Poor quality The pillows I ordered came wrinkled and ill fitting. The pillows are poor quality. I returned them.
Date published: 2014-04-11
Rated 1 out of 5 by from Pretty color This pillow came totally wrinkled and unusable. After the 3rd reorder, I gave up and spent 30 minutes doing my best to steam out the wrinkles. Would not recommend to anyone.
Date published: 2012-12-02
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