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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Outdoor Piped Throw Pillow - 20 inch Square is rated 4.5 out of 5 by 93.
Rated 5 out of 5 by from Great pillows The quality seems to be high and I am thrilled with the Sunbrella fabric choices.
Date published: 2015-08-06
Rated 5 out of 5 by from Very Nice Quality/Look! This outdoor pillow is so charming on my teak bench...the black/sand stripe just pops against the background & the 16" x 16" is a perfect size for my bench. I am so pleased with this purchase!
Date published: 2015-06-22
Rated 5 out of 5 by from Love the pillows Durable and Great for Decor in the Garden you can leave them out on any day of rain
Date published: 2015-06-17
Rated 5 out of 5 by from Lovely to coordinate with chaise cushions These toss pillows were purchased to go on ballard chaises that I also purchased new cushions for. Lovely look and for me makes it more comfortable to brace my back for when I'm relaxing to read..( previously i was rolling towels and realized to purchase toss pillows that would actually look good!) These are suppose to dry quickly and they are ok with that but do not dry as fast as the cushions themselves - no big deal.
Date published: 2015-05-14
Rated 5 out of 5 by from Great Quality These are very full, substantial, well made outdoor pillows, and look better than the online pictures. After being outside for a month they are holding their shape, not sagging and I think will stay looking nice longer than others I've purchased. Very happy with these and will order my future outdoor pillows from Ballard. Price is good for the quality.
Date published: 2015-02-22
Rated 5 out of 5 by from Lumbar Pillow The pillow met my expectations. The white stripes in the pillow is more of a white linen color.
Date published: 2015-01-12
Rated 5 out of 5 by from Perfect pillow to complete my patio furniture I prefer the lumbar style pillows and this one was great and I was able to match it to the Sunbrella fabric I purchased (Ballard Designs) to re-upholster my outdoor cushions this year. Super comfortable!
Date published: 2014-09-21
Rated 5 out of 5 by from Good quality I would compare these pillows to custom made ones; I'm very happy with the quality.
Date published: 2014-08-30
Rated 5 out of 5 by from Great quality The pillows look and feel great. Excellent colr and quality. Would definitely recommend them.
Date published: 2014-06-14
Rated 5 out of 5 by from lovely accent I purchased this pillow after a set of others from a different site, because of the hue of the red. I always believe a set of pillows needs a stripe :) The pillow was ordered for friends who had just changed their patio umbrella and I needed to quickly switch colors for my gift. It arrived promptly, was very nice, and you could tell they didn't believe the fabric was Sunbrella. Now I go past their house each day on my walk, and see that they switch around other pillows, but this one is always sitting in the "master's" chair. I'm so delighted that it looks wonderful from the path, and is the most comfortable.
Date published: 2014-06-06
Rated 5 out of 5 by from Excellent quality and price. The pillows arrived on time. The were the quality we expected and the photos were accurate in color. We have used them several times and find them comfortable.
Date published: 2014-05-19
Rated 5 out of 5 by from very comfy! These are great pillows. Very comfortable and seem to be well made. The sale price made them a good value in comparison with other retailers. They really make our lounge chairs look inviting!
Date published: 2014-05-06
Rated 5 out of 5 by from fabric, patterns are ooutstanding prompt delivery pillows were the same as advertised in catalogue good outdoor fabric
Date published: 2014-05-03
Rated 5 out of 5 by from Well constructed, comfortable The fabric I was originally interested in when I placed my order for this product was no longer available so I selected one that was slightly more bold. I am so glad that I did because it is absolutely perfect. The colors are great; the cushion is well constructed and very comfortable.
Date published: 2014-04-28
Rated 5 out of 5 by from Great Outdoor Pillows I love the pillows for my outdoor lounge chair. I had some reservations as I could not get my first choice in material, but my second choice was everything I could hope for. They look and feel wonderful!
Date published: 2014-04-28
Rated 5 out of 5 by from Quality and look more expensive than what I can make them for I bought several of these, 4 20 inch, 4 back with fringe and 4 bolsters (yet to arrive). I love them and they match exactly to the outdoor curtains I bought. My lanai looks stunning with all of the accessories from Ballard. I love your catalog and offerings. I recommend you to all.
Date published: 2014-02-20
Rated 5 out of 5 by from Well made, beautiful fabric These pillows came out wonderfully. Well made and really spruce up some older furniture. One of the pillows was on back order so it took awhile to get, but I received periodic contact from Ballard letting me know the status, and a %15 coupon as an "apology" of it taking awhile. I will definately keep using Ballard.
Date published: 2013-07-27
Rated 5 out of 5 by from Love the Bolster Ordered two of the Bolster Pillows to compliment the "Bee" Pillow ordered from Ballards. Ordered 10 different fabric samples to see what looked best. On line pictures also swayed my selection. The designers know best. My only wish is that the round bolster pillows had the option of having securing ties. The pillows "roll" and the outside winds can send them flying off the furniture. Otherwise - Am most pleased.
Date published: 2013-07-23
Rated 5 out of 5 by from Perfect! Well made. Colors were true to the photo. Plump and full. Would highly recommend this particular item.
Date published: 2013-07-19
Rated 5 out of 5 by from Great Sunbrella Pillows The sunbrella fabric pillows from Ballard Designs are wonderful, they do not fade in the sun and have lasted outside in all kinds of weather in Florida.
Date published: 2013-07-14
Rated 5 out of 5 by from I love these pillows The fabric is sturdy, but comfortable. Perfect for my outdoor patio and the combo of patterns and solids looks so inviting! I may never go inside!
Date published: 2013-07-04
Rated 5 out of 5 by from I love my pillows--exactly as pictured! I found the exact pattern/colors I was looking for. Service was very quick, and I love the "look" of the pillows. They are also a nice size. Look great on my patio!!!
Date published: 2013-06-24
Rated 5 out of 5 by from Looks great I bought the green sunbrella pillows and they are bright and comfortable. They hold up in rain and have not faded in the sun. I leave them out all summer.
Date published: 2013-06-10
Rated 5 out of 5 by from Cute pillows! Received these and several other sets of outdoor pillows for an outdoor sectional. All are great quality, stylish and well made. I would recommend! Hopefully they will stand up with time in our Georgia humidity, and not mildew - they are on a covered porch, thankfully, so they won't get direct rain.
Date published: 2013-06-03
Rated 5 out of 5 by from Extremely pleased Piped throw pillows along with matching seat cushions arrived very quickly and look fabulous. Makes my old patio dining set look new and refreshed!
Date published: 2013-05-29
Rated 5 out of 5 by from Beautiful Outdoor Throw Pillows I purchased outdoor pillows for my new deck furniture. I love the floral fabric--it just 'pops' making my deck just beautiful! Plan to purchase additional pillows--wish they were offered in a round shape.
Date published: 2013-05-20
Rated 5 out of 5 by from Love the pillows!! I ordered one pillow to check the quality and design. Loved it so much, I have ordered two more pillows. Love being able to choose from various fabrics!!
Date published: 2013-05-18
Rated 5 out of 5 by from Want a fabulous looking patio? This is the first year that I have had a great looking patio for the warm weather, and it's largely due to the pillows and outdoor rugs I bought from Ballard! The pillow fabric and construction appears to be high quality. I haven't fully tested the fade resistance, but at this point I am very pleased with my purchase.
Date published: 2013-05-01
Rated 5 out of 5 by from Bright and colorful Just the color I was looking for! So bright and colorful. A perfect summer time outdoor accessory.
Date published: 2013-04-28
Rated 5 out of 5 by from Colorful Comfort I ordered the Nantucket Stripe 20" piped pillow. I loved that it has two different shades of orange stripes. I bought them for the backs of my outdoor dining room chairs. They are replacement cushions and, boy, am I ever happy I replaced them. I went from drab to beautiful with a switch out of a cushion. They are paired with the Nantucket stripe seat cushion and are lovely together. They seem to be well stitched and well made. They clean off easy, although I have been babying them too. I would definitely recommend them to my friends.
Date published: 2013-04-15
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