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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
We apologize, but this item is no longer available.
Total: $81.99
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Pine & Magnolia Garland is rated
4.8 out of
5 by
103.
Rated 5 out of
5 by
Sue Kap from
Lovely garlandLovely, elegant, realistic looking. Tied to a short stair railing. It is heavier than you’d expect.
Date published: 2021-03-04
Rated 5 out of
5 by
ZiziP from
Beautiful Garland!I bought this to go with the Pine & Magnolia Wreath. I love both--only wish the garland was 9 feet long.
Date published: 2021-03-04
Rated 5 out of
5 by
Meg Gorman from
Pretties greenery everThis greenery is absolutely beautiful. I had it on my staircase in the front foyer of my home and anyone who saw marveled at its beauty. Very natural. I also added tiny battery operated dimmer lights to it which complimented the greenery nicely.
Date published: 2021-03-04
Rated 5 out of
5 by
ThompsonC from
Pine & Magnolia Garland perfect!the garland exceeded my expectations! It was full and looked beautiful on my mantle!
Date published: 2021-01-14
Rated 5 out of
5 by
amypk from
Beautiful!I ordered the wreath and garland and both are beautiful! Very natural looking and full.
Date published: 2021-01-09
Rated 5 out of
5 by
JayT from
Looks BeautifulI purchased two of the Pine & Magnolia Garlands and the matching wreath from their design center, they are beautiful and well made.
Date published: 2020-12-29
Rated 5 out of
5 by
Becky R from
Gorgeous!Stunning garland . We like real greenery and mix a lot in with this one and they flow beautifully together because this one looks real. It is the fullest artificial one I’ve seen. Highly recommend it!
Date published: 2020-12-02
Rated 5 out of
5 by
Seymore from
Gorgeous GarlandMy initial order with Ballard Designs. This garland is top of the line, so full, lies nicely on my mantle. It became a focal point, I think all of my guests commented how beautiful it was! I was so impressed I purchased a second garland from Ballard for my staircase.
Date published: 2020-01-30
Rated 5 out of
5 by
KMSTJ from
Pine & Magnolia GarlandThe garland was perfect at Christmas around my front door outside and on my mantle inside. Loved the rope ends but wish it came in longer lengths.
Date published: 2020-01-24
Rated 5 out of
5 by
Paige loves Ballard from
Lovey Christmas GarlandVery beautiful and realistic garland; wish I had ordered two! The length ran the exact width of my mantle. I will probably order again next year to make them drape instead! I was so tired of having to clean up my real garlands from shedding; I think I will get my moneys worth for this one! It will last for many years. Well packed for shipping.
Date published: 2020-01-16
Rated 5 out of
5 by
Jane in Sarasota from
Natural pinecones, realistic magnolia, nice pineThis is absolutely the best looking, most natural appearance un-lighted garland available. I looked and looked for a realistic looking garland, and no, I didn't want lights in it. I wanted a realistic looking naturalized garland just not a "real" one (don't need possibilities of creepy crawlies brought into the house in FL). This is IT! We have magnolia trees in the yard, so it's plausible. Pines too.
Bought 2 - Looks great on my 3 section mantel. Although the sections are 6' long, I decided a more curved casual look for the deep bookcase sides and over-the-fireplace section would be better. So purchased a 3rd one as soon as I put up the first two. My sister in Ohio bought one too.
Date published: 2020-01-14
Rated 5 out of
5 by
Hal10 from
Amazing garland.These are so beautiful I watched the site for the after Christmas sales and got two more garlands and two of the matching wreaths. They do not disappoint! They are gorgeous.
Date published: 2020-01-11
Rated 5 out of
5 by
oldiesngoodiesluvr from
Peaceful woodland majesty brought home--easily!Last year I bought this garland and wreath. I decided to split the garland into swags (just clipped desired length and finished ends with wrapped jute twine with loop) to punctuate the newel posts on a busy, winding staircase. It is lovely with velvet ribbon draped between. I was impressed with the realism of the greenery of both products. As another reviewer noted, the garland is thick; it isn't airy. However, it is gorgeous and you won't see unsightly wire or floral tape peeking through! Many guests make comments thinking it is fresh.
This year I ordered another garland to use on our mantle. It is still delightful, but the 2018 order had both large and small pinecones. This year's order only has very large pinecones--on the whole larger than the others. I don't mind because it is supposed to appear natural and will be in another area of our home. I mention it only because the variety was part of the charm and realism of the look, and I know BD can easily address it with the manufacturer.
You might have to pay the magnolia leaves a little attention if they arrive a bit wrinkled from being under other parts of the garland, but fluffing/arranging is necessary for all artificial greenery! It's a great buy and held up superbly in storage for me.
Happy holidays, all! Hope my review helps you.
Date published: 2019-12-18
Rated 5 out of
5 by
Reddeborah from
Gorgeous.I bought two for the mantel because my mantel is very deep and I wanted a full, lush look. They overlap in the middle by about 10 inches. Very happy!
Date published: 2019-12-12
Rated 5 out of
5 by
lachman gallery from
Elegant and Simply Stunning!Well worth it...excellent quality and so beautiful! Definitely makes a statement all by itself...I also purchased two large hurricane glass candle holders and it looks amazing. I was not happy with the high shipping costs, but after I received and unpacked everything, I understood why. I have never seen anything packed so well. I will probably order the coordinating wreath for my front door...very pleased to say the least.
Date published: 2019-11-18
Rated 5 out of
5 by
JTG0211 from
Stunning!This garland is stunning and looks so realistic! I scoured the internet to find something similar and I couldn’t find anything close to this piece. It is a great quality and very hefty. I have a cypress mantle that is 10 inches deep, and this fills up the entire spot. I had originally planned to drape it, but it looks better in my space to just put it on top of the mantle. I am thrilled with my purchase.
Date published: 2018-12-05
Rated 5 out of
5 by
Somefrenchflare from
Looks real!We just put a fireplace in our home and I purchased this garland. It is amazingly beautiful and my husband asked me if it was real. Love it!
Date published: 2018-12-03
Rated 5 out of
5 by
Beachbum14 from
Realistic looking garlandThis is the third strand of this garland that I have purchased. Love the realistic look and quality
Date published: 2018-11-26
Rated 5 out of
5 by
rmichelle from
Best Realistic GarlandI have had this garland for several years now, and it has held up nice; it looks as good as when I first received it. Very well made! I purchased one to start, and then I came back for another two years later. They matched very well and the quality is still there. While the price has gone up over the years, I would still recommend this garland. With allergies, I have to purchase faux greenery, and I wanted as realistic and beautiful as I can find. If you are on the fence, snag it, it's worth the price! You'll have it for many many years to come.
Date published: 2016-11-14
Rated 5 out of
5 by
ls33 from
WORTH IT.Period. Really, there is nothing more to add that others have not already said about this garland. It is stunning. It is lush, believable, and so much better than anything you can buy at a big box store.
Trust me - this is the type of garland designers use to get those lovely mantels, stair cases, and door surrounds that you see in shelter magazines.
I had this on my "wishlist" for our home for two years, I finally splurged this year on two garlands plus a wreath. It might be my favorite piece of Christmas decor we have - and we have plenty!
Date published: 2013-11-17
Rated 5 out of
5 by
pudgybunny from
great productlove the realistic look and fullness of the wreath
Date published: 2012-02-06
Rated 5 out of
5 by
missgirl from
Beautiful garlandI finally ordered this garland after looking at it for several years but balking at the price. I couldn't be more pleased. As a Delta girl living in another state I love having a touch of magnolia in my Christmas decorations. This garland is so full and looks lovely on my mantle. I know I'll enjoy it for years to come.
Date published: 2011-12-22
Rated 5 out of
5 by
Jennyfa from
The Pine & Magnolia Garland is absolutely beautiful!I absolutely love the Pine & Magnolia Garland. I loved it so much that I also purchased the Pine & Magnolia Wreath as well. It is extremely natural looking and very well made and looks fabulous on my fire place. I am so happy I made this purchase!
Date published: 2011-12-22
Rated 5 out of
5 by
McvDesign from
Absolutely Beautiful!A professional holiday "look" for an incredible price - a decorating "slam dunk"! As an interior designer, I have wholesale access to lots of holiday decor, including faux greens and garlands. I decided to purchase the Pine and Magnolia garland and matching wreath from Ballard because I couldn't find anything like it on the wholesale market. The garland and wreath exceeded my expectations so much that I ordered more!
Date published: 2011-12-16
Rated 5 out of
5 by
DenimandDecor from
Beautiful!This garland is a statement piece with understated elegance. It is lush and natural looking. The magnolia and pine cones add both beauty and dimension. I added some muted silver tinsel to provide a touch of sheen. Highly recommend!
Date published: 2011-12-13
Rated 5 out of
5 by
wvmama57 from
Very authenticYour magnolia and pine garland is very authentic and I recommended them to my neighbor, who bought not only the garland but the matching wreath. I always look forward to your catalog and love the little inserts on the pages with decorating tips. Keep up the great quality.
Date published: 2011-12-11
Rated 5 out of
5 by
NancyGardenGirl from
Naturally beautiful.I have received so many complements about the pine and magnolia garland (and wreath). My husband enjoys all the Christmas decorations but usually does not comment/notice new items but certainly made a positive comment about the new garland and wreath! I love the natural beauty of the garland and wreath without all the commercial glitz. Thanks Ballards for a product worth spending money on!
Date published: 2011-12-04
Rated 4 out of
5 by
DHDH from
Pretty GarlandVery pretty garland. Easy to hang around my door on my covered porch. Lights would make it even better, but they were easy to add.
Date published: 2022-01-03
Rated 4 out of
5 by
Anonymous from
PrefectJust what i was looking for on my mantel. Magnolia leaves hold up well. Very well made & looks realistic. i gave it 4 only becuase the pinecones were too huge for what i was doing. i snipped them and used them somewhere else.
Date published: 2021-01-06
Rated 3 out of
5 by
Erin from Cali from
Nice but not well madeIt is very pretty, but it came with a pinecone that had been broken off. I expected a little bit more quality from the product due to the price.
