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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rubber Pet Food Tray with Bowls is rated
4.5 out of
5 by
94.
Rated 5 out of
5 by
Susans6 from
Wonderful dog bowl standThis is our second purchase of this dog bowl frame (for our second dog!) and we love it!
Date published: 2021-03-04
Rated 5 out of
5 by
Mo2021 from
Pet Food Tray Stand Only ReviewThe stand is beautiful and well made. It's a good height for my mini berne doodle
Date published: 2021-03-04
Rated 5 out of
5 by
GaCra from
Great item!Great quality! My Rottweiler loves having his food at a higher height!
Date published: 2021-03-03
Rated 5 out of
5 by
Sarina from
Awesome pet food stand!It’s really well made and I ordered the leather mat with it. Item provides an easy and comfortable way for my pet to eat and drink and looks great in my Kitchen!
Date published: 2020-08-14
Rated 5 out of
5 by
hildrethdesigns from
7 years old and going strong!We just got a second dog, so I'm getting another one of these. Have had the first one for 7 years and it still looks perfect (mat and bowls). The "teacup" description is misleading - I have the size small and my dog weighs 35 pounds - the bowl is 1.5 cups, so it's fine for him (fed twice a day).
Date published: 2020-07-17
Rated 5 out of
5 by
Busy Day from
Stand + Tray and Bowls = Functional and Great LookI purchased the medium size for my 47 lb Springer Spaniel. I don’t have the luxury of hiding food and water bowls out of site. The stand and bowls eliminate the need for a carpet mat and provides tidy aligned bowls and rubber mat that catchEs kibble and water drips. The best part is that my furry social eater enjoys it. 2 years of use and going strong!
Date published: 2020-07-02
Rated 5 out of
5 by
PatriciaDiggs from
Pet food stand is well madeNicely made. My puppy is going to have to grow into this because it’s a little too tall still but I love it. We’ll use the mat and bowls only until then.
Date published: 2020-06-19
Rated 5 out of
5 by
Jeaux from
Quality dog stand & tray!!Large breeds - Labs, Poodles, Doodles and all similarly sized will love it!!
Date published: 2020-04-06
Rated 5 out of
5 by
Labrador approved from
PerfectArrived as advertised. I have a black lab and the medium size was perfect.
Date published: 2020-01-28
Rated 5 out of
5 by
MJinLA from
Great for cats.We bought the small black tray and stand for our 10 pound cat. It's perfect. If you are looking for something that elevates the food from the floor and keeps the eating area tidy, this is it.
Date published: 2019-10-30
Rated 5 out of
5 by
Shelbel1963 from
Great produceThe small is just perfect for my yorkie. I really liked this pet tray & bowls set.
Date published: 2019-10-21
Rated 5 out of
5 by
mommynurseof5 from
You'll love itThis is the best feeding set EVER. We have loved it with our first dog and had it for about 8 years now. When we added a new puppy to the family, I immediately purchased a second one for her. My hardwood floors stay dry!
Date published: 2019-10-01
Rated 5 out of
5 by
MJane from
Nice quality and perfect height!Nice quality, as Ballard Design stuff always is. Looks great! The medium size is the perfect height for my 37lb golden doodle.
Date published: 2019-05-22
Rated 5 out of
5 by
Shopgirl19 from
Pet stand repurposedPurchased due to size, finish (matte black), rail available to make a second shelf if desired, etc. I needed a medium size, lower height stand for an existing vintage suitcase I had. Very sturdy, quality piece for the price & if I tire of side table, I have a pet food stand!
Date published: 2019-03-31
Rated 5 out of
5 by
MomCat1 from
Best Pet Feeder!I purchased the small pet feeder and stand for my Munchkin cat after looking at a lot of feeders. What I loved about this feeder was that the rubber mat keeps any food or water from getting on my hardwood floors. There are other elevated pet feeders out there however the food can still drop onto the floor and you'll need a mat underneath the bowls. This one looks beautiful and is functional. You just simply need to rinse the rubber tray. Also, I love the bowls because they holds a lot of water.
Regarding the cons, there was a little bit of off-gassing but that was only a week and then everything was fine. The feeder is also a little tall for shorter cats and dogs. My cat is a Munchkin so his front legs are only one inch tall. The feeder is almost 6 inches tall and was taller than my baseboards. I think they need an extra small feeder which just needs to be shorter. I was able to cut the legs down so my feeder is only an inch off the ground and that works great. Overall, of 5 stars for this feeder. It looks beautiful and works great. My cat loves it.
Date published: 2016-12-08
Rated 5 out of
5 by
Fritz5 from
Perfect TrayThis pet food tray with bowls set is seriously awesome. The higher sides keep any food or water spills contained and my tile floors stay tidy. It's incredibly easy to clean. I must say I was a little surprised at the size of the largest bowls. They're still pretty shallow. I'm definitely glad I did not get the medium.
Date published: 2016-01-30
Rated 5 out of
5 by
Coolmamma from
Clean and classyWe ordered a size medium for our 31 lb. mini golden doodle and works fine. The bowls remain while he eats and drinks therefore no mess. Highly recommend!
Date published: 2015-03-02
Rated 5 out of
5 by
up4aredo from
Fabulous!Great compliment to my decor. Adorable bowls and rubber mat are perfect for keeping little crumbs contained.
Date published: 2014-02-02
Rated 5 out of
5 by
TrashQueen from
These look so upscaleI bought the small size for my cats. They look like wrought iron and so much nicer than a bunch of random bowls sliding around and bits of food all over the floor. My cats are messy eaters. After I bought the small size I ordered the largest so I could put their dry food in those. The tray keeps the floor so much cleaner!
Date published: 2014-01-09
Rated 5 out of
5 by
Nana61256 from
Quality FeederI just bought the small pet bowls with tray and the stand. Fortunately I have a local Ballard Designs so I was able to actually see it (and measure) before I bought it. I was hesitant to buy online/sight unseen as the reviews as to real world use were less than helpful. I could not decide what size (small or medium) to get for my dog. I have a Scottish Terrier who weighs 20 pounds. The stand: the medium stand is TOO tall. When adding the tray (which sits slightly above the top of the stand), it is nearly 11" tall. So, this stand is definitely more for a medium size dog but one closer to a larger breed dog. If that helps. The small stand with the tray is nearly 6" tall. This is the perfect height for my dog. The "tea cup" description is not accurate for the stand. The bowls: I worried about the size of the small bowls for my Scottie compared to the medium bowls (again, due to the "tea cup" description). But, the small bowls work just fine! I feed my Scottie 1 cup of dry kibble twice a day. The small bowl accommodates this just fine. And, my Scottie has no difficulties eating or drinking from the bowls. As to water, the size of the bowl is also not an issue as I refresh my dog's water frequently anyway. Frankly, if you have a small to medium dog, I think the small bowls have the added advantage of ensuring you don't over feed your dog. Portion control! The tray: the small bowls fit nicely in the rubber rings. No issue with this as some other reviewers mentioned. (FYI: I also noticed the medium bowls in the store's display fit correctly in the rubber rings.) There is a somewhat strong rubber smell right out of the box but the store display did not have this issue so I am sure the smell dissipates over time. Quality: excellent. The stainless steel bowls are nice (and the added "More Please" is a nice touch). The stand is iron. Sturdy and solid. Style: definitely does not look like your run-of-the mill dog feeder. Honestly, I have never seen anything like it before. The tray keeps the kibble and water off the floor (for the most part). And, it is very chic and stylish. Bottom line: I recommend it.
Date published: 2013-11-03
Rated 5 out of
5 by
Txjg from
well madefinally a food server that helps with my big dog's messy eating habits. I do wish the water bowl was a little deeper because my dog does still splash water out. but other than that it is a quality product.
Date published: 2013-10-13
Rated 5 out of
5 by
MLB07 from
Nice tray! Very attractive, perfect size for my pet.Good quality, not too bulky. Easy to clean. Had been on the hunt for a elevated dish for my pet. She loves it.
It is a little pricey but worth it.
Date published: 2013-08-07
Rated 5 out of
5 by
Debinjax from
Awesome product!I purchased this because my cat was a messy eater. Now we have no more food and water on the floor. I love it!
Date published: 2013-07-01
Rated 5 out of
5 by
yvette429 from
great productBought for my cat who is long on legs and loves to push around his dishes. With this raised feeder I can put his tray inside the top shelve and he cannot move it around the kitchen. It is also a good height so he is not leaning over his food so much. 2 thumbs up......
Date published: 2013-06-12
Rated 5 out of
5 by
lacy1 from
Great productMy cat eats dry food and has a tendency to get food all over the kitchen. The rubber mat catches the mess and looks nice.
Date published: 2013-05-14
Rated 5 out of
5 by
Mountaingal from
ExcellentI bought the medium size for my Shih-Tzu because I was concerned that the small size might be too small for her water bowl, and I am glad I did. I absolutely recommend this product, the quality is outstanding and I did not have the issue some mentioned with the bowls not seating snuggly on the tray, mine are fine. The tray is actually entirely made of thick, flexible black rubber material. It looks great, with the little scroll designs and you just pick up the whole thing and move it over to the sink and rinse it out. The metal bowls are very nice quality and design and I am thrilled at how much neater her food area is now. I did not buy the stand as I have a small dog and the tray looks great sitting directly on the floor.
Date published: 2013-05-11
Rated 5 out of
5 by
Anonymous from
Durable productPerfect size. Bowls stay in place. Rubber pad very durable.
Date published: 2013-05-02
Rated 5 out of
5 by
Shajen from
great additionThis is a great addition for your pets. It keeps any food from spilling on the floor. It is much easier for clean up!! It adds a touch of elegance as well.
Date published: 2013-04-17
Rated 5 out of
5 by
acesmom from
love it!I looked all over for a pet food tray with bowls included, and could only find it at Ballard. The small size is perfect for cats and the quality is great. Love it!
Date published: 2013-03-21
Rated 5 out of
5 by
Love4Paws from
Best quality of any tray on the market - it solves problems!My 11 year old 80lb. dog is the messiest eater of any I've ever had. To put it bluntly....she is a slob! This super heavy tray contains all the water she spills and food she drops with ease. The bowls are more than ample and they stay put within their rings on the tray. They don't budge no matter what she does to them. The black color is a serious bonus.....her mess is far less obvious on that dark background!
