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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Paulette Drapery Finials - Set of 2 is rated
4.5 out of
5 by
365.
Rated 5 out of
5 by
RDavis from
Good qualityGreat product. We used them to install eight 216” long drapery panels for a two story living room. These rods are great quality and priced well.
Date published: 2022-10-02
Rated 5 out of
5 by
Anonymous from
Sturdy RodsThis is the second time I’ve bought these rods. I’m now redecorating another room and wanted to match the rods previously purchased. They’re of good quality. They’re sturdy and the paint is holding up.
Date published: 2022-09-28
Rated 5 out of
5 by
J Morrish from
Drapery HardwarePurchased multiple rods with end caps and rings in Black. The extensions are a great design for extending rod flawlessly. Good quality.
Date published: 2022-09-21
Rated 5 out of
5 by
mommakescakes from
Elegant Curtain RodGreat curtain rod. Super sturdy and a nice brass tone.
Date published: 2022-09-11
Rated 5 out of
5 by
Cbryan from
Love themA fraction of the cost of other places and very high quality
Date published: 2022-08-13
Rated 5 out of
5 by
M gismondi from
Perfect!!! Well made and looks beautifulThese rods look beautiful they look great especially the bronze is very classy and Rich looking and they're well made I say go for it!
Date published: 2022-08-05
Rated 5 out of
5 by
Queen Marie from
Great purchase!Perfect. Classic. Very glad i purchased for my bedroom.
Date published: 2022-07-17
Rated 5 out of
5 by
km101 from
Beautiful HardwareThe rod and accessories were all exactly as described and shown i the pictures. They look beautiful!
Date published: 2022-07-16
Rated 5 out of
5 by
JoyOfLord from
Looks nice!Love the bronze look—adds a little pizzaz. Definitely is a faux/painted on look but you can’t tell. The paint on the rod hasn’t chipped or worn down after the few months I’ve had it.
Date published: 2022-05-27
Rated 5 out of
5 by
Curley622 from
Simple, Elegant Curtain RodThis curtain rod was easy to install and looks beautiful in my living room.
Date published: 2022-04-11
Rated 5 out of
5 by
Zacharius from
High quality drapery kit!These are some very high-quality mounts and curtain rods and look so classy now that they are installed. They came in really nice and protective packaging. I went with the marble finials and one broke when I was installing them. The customer service was seamless and they were replaced right away. I would definitely recommend this hardware kit!
Date published: 2022-04-10
Rated 5 out of
5 by
Back to Nature from
Nice quality rodThe curtain rods were easy to install and look great in my bedroom. They are a quality rod that makes a room appear more finished.
Date published: 2022-03-28
Rated 5 out of
5 by
KATR from
Custom elegant lookI bought the gold color and it has elevated the look of my dining room. Custom look.
Date published: 2022-02-07
Rated 5 out of
5 by
Holly A Gogo from
Easy to install drapery hardware.This was a complicated order for 8 window of varying sizes including triple and bay windows. Order consisted of rods, corner connectors (for a bay window), finials and open/closed brackets. Hardware looks high end and is sturdy, well made and comes with easy to install directions. Definitely worth the money and wait for all pieces to arrive.
Date published: 2022-01-26
Rated 5 out of
5 by
PAB1 from
Simple elegance.Very attractive without overpowering the look of the drapery panels.
Date published: 2022-01-21
Rated 5 out of
5 by
Macloud from
Classic sturdy beautifull rich bronzeBeatiful in classic rich bronze
It's a... 1 2 3 install .. the other colors just dont do this rod justice! Made well .. not solid of course but heavy enough and perfect it! Def. Go for it you will love it!
Date published: 2022-01-16
Rated 5 out of
5 by
M gismondi from
Ballard has mixed up the headingsI have allready done two reviews on this product! This is not the single rod product ballard is calling it! This is a single French!!!!! Rod!!!!!.so i will not due another review. Ballard needs to pay attention! This is not! A single drapery rod! It curves as you see! It is a single French Return Rod! Ballard get it togeather! Its the 4th incorrect survey you sent me on the 4th incorrect Rod!
Date published: 2022-01-15
Rated 5 out of
5 by
M gismondi from
Classy french return rod in BronzeClassy in Bronze.the other finishs do no! Justice for it ! Its just sleek classy simple beautiful!!! So ..
Simple is the new beautiful! Biying this you can't go wrong . (Take note people )pictired here is incorrect! This is called the single French return rod ! This is not a straight rod ! as ballard is describeing it in their heading on this email survey.
Date published: 2022-01-15
Rated 5 out of
5 by
Chris O from
Love them.Look beautiful. Easy to install. Overall very happy. Purchased and installed 7 rods, 2 with corners and so far with no problems whatsoever.
Date published: 2022-01-14
Rated 5 out of
5 by
Melissa001 from
Look awesomeBought the thick ones and they look sturdy with a nice finish
Date published: 2022-01-08
Rated 5 out of
5 by
Macloud from
Simple elegant and classy for hard to fit areasThis is a great piece it's simple classy and elegant for those hard to fit areas on certain windows it's also very sexy looking it's just classy and sexy looking when I say sexy I mean it's just got a very classy curve to it so I would definitely recommend it. The Bronze is just beautiful and elegant looking!
Date published: 2022-01-05
Rated 5 out of
5 by
mcdana from
elegant sturdy rodselegant rods (and brackets and rings) are very high quality for the price; sturdy and easy to install with a nice balance between gold/brass color
Date published: 2021-12-20
Rated 5 out of
5 by
Mark C from
Single Rod Drapery Hardware Kit in BrassI bought this drapery hardware kit because I needed to hang draperies on a bay window. These rods are high quality, very extendable and for this project, worked beautifully. The brackets are easy to install and look great as well. I chose the brass finish and I will say it's a bit brighter gold than say those from West Elm, but when mounted above the window, the difference is minimal. Compared to other retail rods, I think these are a terrific value for the money and would not hesitate to buy them again.
Date published: 2021-12-03
Rated 5 out of
5 by
Macloud from
ExcellentDon't think about it just buy them the products are excellent and beautiful and well made and very classy looking
Date published: 2021-11-08
Rated 5 out of
5 by
KM2020 from
Easy to installHave several of these in various sizes. All have worked well.
Date published: 2021-11-08
Rated 5 out of
5 by
New home owners from
Beautiful and SturdyHighest quality curtain rods I have ever purchased. Sturdy and beautiful. It was a bit pricey for me. But I love it.
Date published: 2021-10-24
Rated 5 out of
5 by
Mo Steve from
Customer serviceMost important part is Ballard’s costumer service- if something is not right and you are not happy, you return no hassle. Customer service is quick to respond.
Date published: 2021-10-03
Rated 5 out of
5 by
Bethanie C from
Please repeat customerAs usual excellent products and superb customer service.
Date published: 2021-09-04
Rated 5 out of
5 by
marissafan from
single rod drapery hardwareeasiest rods I have ever installed. Just find a stud and use a level, look thin and yet hold heavy panels without sagging. I installed both the .74 inch and the 1.25 inch rods.
Date published: 2021-09-01
Rated 5 out of
5 by
KAP Pensacola Fl from
Works great and phenomenal customer service!My windows are a corner window that are too close together to have 2 separate rods so when I saw the connector piece that rotates this was exactly what I needed! It looks superb! And thank you Ballard for such great customer care in helping me figure out what I needed and handling the returns so professionally that i had made a mistake initially in ordering. You guys are the greatest. Highly recommend!
