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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Paulette Drapery Finials - Set of 2 is rated
4.5 out of
5 by
410.
Rated 5 out of
5 by
Llentner from
Love!!These are fabulous!!! Easy to install and look great
Date published: 2023-03-31
Rated 5 out of
5 by
Laura Saint from
Good value, looks elegantAfter shopping locally and online I decided to try this brass rod with end caps, along with the matching rings. Great price compared to others but also doesn’t look cheap. Very pleased with the results.
Date published: 2023-03-27
Rated 5 out of
5 by
Atlmomof2 from
Atlmomof2Just beautiful and so easy to install. Elegant and was just as described
Date published: 2023-03-26
Rated 5 out of
5 by
Mike in Houston from
Very satisfiedGreat product and excellent selection and delivery.
Date published: 2023-02-24
Rated 5 out of
5 by
Amelia L from
QualityShipping was quick, install was easy and you can totally tell these are of great quality. Highly recommend.
Date published: 2023-02-16
Rated 5 out of
5 by
AnnDS from
Nice hardware!Looks nice and well made. They look fabulous in our bedroom.
Date published: 2023-01-31
Rated 5 out of
5 by
S Hatchell from
My go to curtain rodGreat color, thickness and overall aesthetic! The 1.25" rod is perfect thickness for tall ceilings! I went with the pewter and love how is blends and looks with all different color curtain panels!
Date published: 2023-01-31
Rated 5 out of
5 by
Gingerjackie from
BeautifulThe quality with the rod is stunning! I love the weight and the beautiful gold finish. Also loved how they included hardware for installation. I want them around my house now!
Date published: 2023-01-12
Rated 5 out of
5 by
Paul Fogg from
drapery rods and finialsFirst off, I have to comment on what great quality I found when I receive these drapery, rods and finials. I thought they were a tremendous value and really well constructed. Also, I thought the instructions, as well as the tools provided enabled me to hang the draperies within a relatively small amount of time. I like these so much I’m considering ordering additional rods and finials for other parts of my home I consider that’s another great purchase from Ballard Design.
Date published: 2023-01-06
Rated 5 out of
5 by
Natalie Klaus from
Perfect.Perfect elegance in the detail. Not using as a curtain rod, but rather a small bar for hanging copper pots. It’s not over the top or in your face, just perfect colored brass and excellent quality.
Date published: 2023-01-03
Rated 5 out of
5 by
Lindsy from
Exactly what I was looking forBeautiful sturdy hardware, exactly as described. Easy to assemble
Date published: 2023-01-02
Rated 5 out of
5 by
Sun Prairie WI from
Excellent hardware!!Quality is outstanding. Very pleased. Easy install also. Definitely would recommend.
Date published: 2022-12-24
Rated 5 out of
5 by
Happyretiree77 from
Very Nice!I purchased this rod for our guest bedroom and just finished installing it yesterday. It is very easy to install and quite pretty once in place. I do recommend substituting its screws with more substantial ones. Also remember to buy finials or end caps. This doesn't include them.
Date published: 2022-11-12
Rated 5 out of
5 by
Mo S from
Polished nickel single rod hardwareThis hardware compliments my rod and curtain rings also purchased from Ballard well. Product is well made, was shipped quickly and packaged well. I purchased this while on sale which made it a great deal. I’m very satisfied with this purchase!
Date published: 2022-10-18
Rated 5 out of
5 by
KAAA from
Very niceHigh quality and beautiful product. I had no problems with installation.
Date published: 2022-10-06
Rated 5 out of
5 by
RDavis from
Good qualityGreat product. We used them to install eight 216” long drapery panels for a two story living room. These rods are great quality and priced well.
Date published: 2022-10-02
Rated 5 out of
5 by
Anonymous from
Sturdy RodsThis is the second time I’ve bought these rods. I’m now redecorating another room and wanted to match the rods previously purchased. They’re of good quality. They’re sturdy and the paint is holding up.
Date published: 2022-09-28
Rated 5 out of
5 by
J Morrish from
Drapery HardwarePurchased multiple rods with end caps and rings in Black. The extensions are a great design for extending rod flawlessly. Good quality.
Date published: 2022-09-21
Rated 5 out of
5 by
mommakescakes from
Elegant Curtain RodGreat curtain rod. Super sturdy and a nice brass tone.
Date published: 2022-09-11
Rated 5 out of
5 by
Cbryan from
Love themA fraction of the cost of other places and very high quality
Date published: 2022-08-13
Rated 5 out of
5 by
M gismondi from
Perfect!!! Well made and looks beautifulThese rods look beautiful they look great especially the bronze is very classy and Rich looking and they're well made I say go for it!
Date published: 2022-08-05
Rated 5 out of
5 by
Queen Marie from
Great purchase!Perfect. Classic. Very glad i purchased for my bedroom.
Date published: 2022-07-17
Rated 5 out of
5 by
km101 from
Beautiful HardwareThe rod and accessories were all exactly as described and shown i the pictures. They look beautiful!
Date published: 2022-07-16
Rated 5 out of
5 by
JoyOfLord from
Looks nice!Love the bronze look—adds a little pizzaz. Definitely is a faux/painted on look but you can’t tell. The paint on the rod hasn’t chipped or worn down after the few months I’ve had it.
Date published: 2022-05-27
Rated 5 out of
5 by
Curley622 from
Simple, Elegant Curtain RodThis curtain rod was easy to install and looks beautiful in my living room.
Date published: 2022-04-11
Rated 5 out of
5 by
Zacharius from
High quality drapery kit!These are some very high-quality mounts and curtain rods and look so classy now that they are installed. They came in really nice and protective packaging. I went with the marble finials and one broke when I was installing them. The customer service was seamless and they were replaced right away. I would definitely recommend this hardware kit!
Date published: 2022-04-10
Rated 5 out of
5 by
Back to Nature from
Nice quality rodThe curtain rods were easy to install and look great in my bedroom. They are a quality rod that makes a room appear more finished.
Date published: 2022-03-28
Rated 5 out of
5 by
KATR from
Custom elegant lookI bought the gold color and it has elevated the look of my dining room. Custom look.
Date published: 2022-02-07
Rated 5 out of
5 by
Holly A Gogo from
Easy to install drapery hardware.This was a complicated order for 8 window of varying sizes including triple and bay windows. Order consisted of rods, corner connectors (for a bay window), finials and open/closed brackets. Hardware looks high end and is sturdy, well made and comes with easy to install directions. Definitely worth the money and wait for all pieces to arrive.
Date published: 2022-01-26
Rated 5 out of
5 by
PAB1 from
Simple elegance.Very attractive without overpowering the look of the drapery panels.
