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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Paulette Appliance Cabinet is rated 4.3 out of 5 by 25.
Rated 5 out of 5 by from Beautiful! This pantry was exactly what I was looking for! Great quality, looks great and very sturdy. Definitely recommend!
Date published: 2016-05-17
Rated 5 out of 5 by from This cabinet is awesome. We live in an old home built in the 1890's, so closet space is very limited. This Appliance Cabinet was purchased for use as a "second" pantry. The finish, hardware and quality is far more than I expected. Great looking piece. Would definitely recommend. It was packed great for shipping.
Date published: 2016-05-06
Rated 4 out of 5 by from Almost perfect A lovely addition to my pantry. Unfortunately, the interior space is about a quarter-inch narrower than my microwave. I have no recourse but to buy a smaller microwave if I want to close the pocket doors. However, my convection/toaster oven fits perfectly.
Date published: 2018-05-13
Rated 4 out of 5 by from Sturdy, functional, and attractive! I bought the appliance cabinet in white to go in a small kitchen because I have very few cabinets to store things. I also have limited wall space, and this was the only cabinet I could find that was a perfect fit for the only available wall space I have. It's expensive, but for me it was worth it because I needed storage space. It's very, very heavy when it's empty - I attribute that to quality materials and hardware. It came extremely well packed in a super-heavy-duty carton. Took a long time for me and a helper to get through the carton to the wrapping inside, which is good, that's the way something like this should be packed! There was no damage of any kind and no defects. It comes fully assembled (that's worth the price!), all you have to do is install the removable shelves, which is nothing more than putting pegs in holes and laying the shelves on top. The bottom section has quite a lot of storage space. The top half loses a lot of storage area because of the space that's needed on each side for the doors to slide in (the doors on the top half open out and can also slide into the sides like a pocket door). I deduct a star from the rating for that, as I think there's a better design that could be used in the top half which would not take away so much storage area. The one-star deduction also includes not having an easy-glide set up for the drawer in the middle. Other than those 2 things, I'm very pleased with this cabinet! I bought it about 5 months ago and do not see any problems developing with the construction, as a previous reviewer described.
Date published: 2017-11-11
Rated 3 out of 5 by from Paulette cabinet. The problems and the solution. First, it is not white…it is actually cream/off white, so it won’t go with white kitchen cabinetry. Second the slide in doors greatly reduce the storage area of the upper part. Third, both upper and lower doors on the unit we received did not fit true. There were small but noticeable gaps and a bulge at the center magnet closure of the top doors. I am picky when I buy full price, upscale. We returned it. Not acceptable, especially for the price. The good part was Ballard acceptance of the return and I would order from Ballard again.
Date published: 2021-06-12
Rated 3 out of 5 by from Chipped paint but overall function is good Function is great. The paint was chipped when the piece arrived and has since chipped further.
Date published: 2021-03-04
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Product:SK047-Paulette Appliance Cabinet