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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Patisserie Glass Serving Stand is rated 4.2 out of 5 by 96.
Rated 5 out of 5 by from love it great piece that's fitting perfectly in kitchen or bathroom
Date published: 2021-04-12
Rated 5 out of 5 by from Dining area must! It's gorgeous and fabulous! Such a unique and special piece for any dining event - love it.
Date published: 2021-03-24
Rated 5 out of 5 by from Patisserie Glass Serving Stand Gorgeous! We love it. Extremely useful when entertaining, although there has been very little of that with Covid-19 around. Still, we do look forward to many years of entertaining in the future, and this is the perfect solution for flexible serving. The quality is amazing, sturdy, beautiful, and it can be used in so many ways.
Date published: 2021-01-31
Rated 5 out of 5 by from European Glass serving stand It’s versatility. From muffins to tea sandwiches to flowers, whatever your need , it is always ready to serve and it’s lovely just standing ready.
Date published: 2020-06-12
Rated 5 out of 5 by from Great conversation piece! Love it! Right now it’s a mini bar, but I will eventually find so many new uses for it!
Date published: 2020-05-29
Rated 5 out of 5 by from Did not Disappoint! I loved this stand from the moment I saw it on BD website. I waited to purchase it when on sale, and it was so worth it! It is very heavy and sturdy. The top glass shelf can be adjusted to your desired height. This stand is also multi-functional. I am currently using it as a decor piece, but plan to repurpose it as a server for appetizers and/or dessert treats for guests and/or birthday parties. I might even use it as a centerpiece on my dining room table at one point. The stand definitely makes a statement.
Date published: 2020-05-29
Rated 5 out of 5 by from Patisserie Stand Beautiful piece! Will use for upcoming holidays for sure! Very sturdy and super easy to put together. Love it!
Date published: 2020-05-17
Rated 5 out of 5 by from The patisserie stand is beautiful! It elevates my coffee bar to another level. It’s an elegant storage solution for my mugs and very well made. Worth every penny. Absolutely in love with it. ❤️
Date published: 2020-05-15
Rated 5 out of 5 by from Patisserie Stand The patisserie stand is beautiful! It elevates my coffee bar to another level. It’s an elegant storage solution for my mugs and very well made. Worth every penny. Absolutely in love with it. ❤️
Date published: 2020-05-04
Rated 5 out of 5 by from You won’t regret this one! Gorgeous. Simple but elegant. Great for traditional, transitional, modern French, French decor
Date published: 2020-03-30
Rated 5 out of 5 by from Entertaining at a new level I absolutely love it! I have used it at all of my Christmas parties this year, and it makes my appetizers and desserts look so inviting.
Date published: 2019-12-20
Rated 5 out of 5 by from Eye catching! Love and it’s pretty heavy .. it’s in my coffee bar stacked w coffee/ tea supplies Would buy again
Date published: 2019-10-17
Rated 5 out of 5 by from Patisserie stand Love this !!! Perfect display oiece for my stemless wine glasses and dessert dishes on my buffet unit in the dining area.
Date published: 2019-06-27
Rated 5 out of 5 by from Great Addition I am so happy with my purchase. I was stalking this for over a year and with the sale and free shipping I could not pass it up this time. I love it. It is a great addition to entertaining pieces, and looks great on my table.
Date published: 2019-05-30
Rated 5 out of 5 by from Great display piece I used this to display the mason jar Easter gifts for my grandchildren. Everyone loved it.. The top shelf stayed in place perfectly with the weight of the jars. I’m looking forward to using it again for my next event.
Date published: 2019-05-04
Rated 5 out of 5 by from Love I love this stand. The quality is excellent. The size is just what I want. It is very stable. It looks very good. The best features are that it is adjustable and I like that there is space enough underneath between the two bases to put a full size dinner plate so I can still use my entire countertop. I have it set up full time in my kitchen and have no worries that it will topple. The glass makes it easy to clean. My neighbor already wants to borrow it and my sister has shelf envy.
Date published: 2017-03-13
Rated 5 out of 5 by from Absolutley love this! At first I thought the rubber pieces that keep the shelves from sliding were not included but they were so small and attached to the screws that I just did not see them. This piece is so unusual that everyone raves over it and wants to know where I got it. It will go so many places in the home and looks great everywhere. Top quality and is heavy so it will not topple over.
Date published: 2017-01-22
Rated 4 out of 5 by from Looks great, but shelves don't stay in place This piece is much more solid/substantial than it appears in the photo, with the exception of the shelves wanting to slide down. I'm torn as to whether or not to keep it, since it looks good in our kitchen but I don't want to be slave to adjusting it every few days!
Date published: 2022-11-25
Rated 4 out of 5 by from Pastry shelving Item needs clearer instructions for assembly rather than just illustrations. It took a bit before I could get the shelves not to slide to useable positions.
Date published: 2021-09-20
Rated 4 out of 5 by from Beautiful but the pads don't work This makes for a lovely display for treats and glassware. However, after assembling the stand, the shelves kept sliding down over the course of several hours. The screws come with a tiny clear soft pad at the end. Once we removed the pads, the shelves stayed put. The metal on metal may be marring the uprights which means I will be hesitant to adjust the shelf height often. And I don't have faith it would hold heavy items like liqueur bottles. Seems like the design could be better thought out, hence 4 stars instead of 5.
Date published: 2021-03-27
Rated 4 out of 5 by from Patisserie Serving Stand Gold I love the size and look of this beautiful Patisserie Serving Stand. It doesn’t hold much weight as I’ve noticed the top shelf gradually slides down the bars. It’s still a lovely purchase.
Date published: 2020-02-18
Rated 4 out of 5 by from Perfect for Entertaining This serving piece is gorgeous, and I have had nothing but compliments on it. I kept it on the center of my kitchen island all through the holiday season, and filled it with candies and small cookies whenever we had guests. Four stars only because the rubber pads at the end of the screws (that hold the glass trays to the supports) seem flimsy, and I'm concerned that it won't hold as well with multiple assemblies (and it's way too big to keep assembled--I'd never have room to store it!). The screws won't be a big problem; even if the rubber pads fall off, I'm sure I'll be able to get the piece to work. And it's absolutely worth it for how beautiful the server is. Would definitely recommend!
Date published: 2016-02-15
Rated 4 out of 5 by from almost perfect except for one flaw Such a beautiful server! It totally reminds me of patisseries in Paris. Unfortunately, the screws are flawed on mine. Possibly the treads may have been worn out so the shelves do not stay put; they keep sliding down.
Date published: 2016-01-07
Rated 3 out of 5 by from Cute but not worth the price. Brass finish is very obviously not real brass. I’m not confident that the top shelf won’t slide down.
Date published: 2022-10-21
Rated 3 out of 5 by from Just ok Have wanted this for a long time to display in my kitchen. But it's not really worth the price tag. I got it 30% off around Christmas. No matter how tight you have the screws which hold up the shelves it's a little wobbly if moved around. You need to be very careful.
Date published: 2022-05-12
Rated 3 out of 5 by from Sliding shelves The screws that hold the shelves up do not stay well. You must provide extra support to keep them from sliding.
Date published: 2022-05-07
Rated 3 out of 5 by from Pretty but flawed The patisserie is beautiful. The finish on the pewter option is not well done. I ordered a replacement for the first one and the replacement still has flaws.
Date published: 2020-11-01
Rated 2 out of 5 by from Patisserie shelf You should know this product is huge and very heavy! Got it to display a few cupcakes..won’t fit on my kitchen island! Using it in my bathroom for towels soaps candles and bath salts
Date published: 2020-02-28
Rated 2 out of 5 by from Unstable The stand was not stable. The shelves wiggled, the screws did not hold well. I am bringing it back
Date published: 2019-08-29
Rated 2 out of 5 by from Beautiful But Design Flaw is Real Just purchased this at the Ballard Outlet and paid $75 so I'm not too upset about the screws not holding the glass in place. Husband is going to apply a thin bead of clear caulk to keep them from sliding down. At the $200-$250 price point, it is a design flaw that is unacceptable. At the Outlet price, I'll deal and just put light things on it like cupcakes.
Date published: 2017-11-05
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Product:BT450-Patisserie Glass Serving Stand