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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.
Some bulky or heavy items have an additional $20-$40/item oversized handling fee.
Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.
How do you calculate standard shipping charges?
Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.
Expedited Delivery Charges (for orders under 10 lbs.)
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Weekend or After Hours Delivery freight (LARGE) items
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.
Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.
*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
Click Here for more information about our Ship to Store delivery program.
Truck Delivery
Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.
Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.
All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.
Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.
In-Home Truck Delivery Recommended
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.
Truck Delivery Scheduling
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
What to expect for Delivery
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Accepting your Delivery
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
100
Total: $220.15
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Patisserie Glass Serving Stand is rated
3.9 out of
5 by
49.
Rated 5 out of
5 by
Lara Lee from
Eye catching!Love and it’s pretty heavy .. it’s in my coffee bar stacked w coffee/ tea supplies
Would buy again
Date published: 2019-10-17
Rated 5 out of
5 by
Happy Client from
Patisserie standLove this !!! Perfect display oiece for my stemless wine glasses and dessert dishes on my buffet unit in the dining area.
Date published: 2019-06-27
Rated 5 out of
5 by
BrendaLM from
Great AdditionI am so happy with my purchase. I was stalking this for over a year and with the sale and free shipping I could not pass it up this time. I love it. It is a great addition to entertaining pieces, and looks great on my table.
Date published: 2019-05-30
Rated 5 out of
5 by
Cupcake jr from
Great display pieceI used this to display the mason jar Easter gifts for my grandchildren. Everyone loved it.. The top shelf stayed in place perfectly with the weight of the jars. I’m looking forward to using it again for my next event.
Date published: 2019-05-04
Rated 5 out of
5 by
TraceyYin from
LoveI love this stand. The quality is excellent. The size is just what I want. It is very stable. It looks very good. The best features are that it is adjustable and I like that there is space enough underneath between the two bases to put a full size dinner plate so I can still use my entire countertop.
I have it set up full time in my kitchen and have no worries that it will topple. The glass makes it easy to clean.
My neighbor already wants to borrow it and my sister has shelf envy.
Date published: 2017-03-13
Rated 5 out of
5 by
Bluebonnet from
Absolutley love this!At first I thought the rubber pieces that keep the shelves from sliding were not included but they were so small and attached to the screws that I just did not see them. This piece is so unusual that everyone raves over it and wants to know where I got it. It will go so many places in the home and looks great everywhere. Top quality and is heavy so it will not topple over.
Date published: 2017-01-22
Rated 4 out of
5 by
RedeemedVintage from
Patisserie Serving Stand GoldI love the size and look of this beautiful Patisserie Serving Stand. It doesn’t hold much weight as I’ve noticed the top shelf gradually slides down the bars. It’s still a lovely purchase.
Date published: 2020-02-18
Rated 4 out of
5 by
wilfreddo from
Perfect for EntertainingThis serving piece is gorgeous, and I have had nothing but compliments on it. I kept it on the center of my kitchen island all through the holiday season, and filled it with candies and small cookies whenever we had guests. Four stars only because the rubber pads at the end of the screws (that hold the glass trays to the supports) seem flimsy, and I'm concerned that it won't hold as well with multiple assemblies (and it's way too big to keep assembled--I'd never have room to store it!).
The screws won't be a big problem; even if the rubber pads fall off, I'm sure I'll be able to get the piece to work. And it's absolutely worth it for how beautiful the server is. Would definitely recommend!
Date published: 2016-02-15
Rated 4 out of
5 by
Jean209 from
almost perfect except for one flawSuch a beautiful server! It totally reminds me of patisseries in Paris. Unfortunately, the screws are flawed on mine. Possibly the treads may have been worn out so the shelves do not stay put; they keep sliding down.
Date published: 2016-01-07
Rated 3 out of
5 by
MCarman from
Pretty but flawedThe patisserie is beautiful. The finish on the pewter option is not well done. I ordered a replacement for the first one and the replacement still has flaws.
Date published: 2020-11-01
Rated 2 out of
5 by
Aviation Mom from
Patisserie shelfYou should know this product is huge and very heavy! Got it to display a few cupcakes..won’t fit on my kitchen island! Using it in my bathroom for towels soaps candles and bath salts
Date published: 2020-02-28
Rated 2 out of
5 by
aw shucks from
UnstableThe stand was not stable. The shelves wiggled, the screws did not hold well. I am bringing it back
Date published: 2019-08-29
Rated 2 out of
5 by
ChastainParkHigh from
Beautiful But Design Flaw is RealJust purchased this at the Ballard Outlet and paid $75 so I'm not too upset about the screws not holding the glass in place. Husband is going to apply a thin bead of clear caulk to keep them from sliding down. At the $200-$250 price point, it is a design flaw that is unacceptable. At the Outlet price, I'll deal and just put light things on it like cupcakes.
Date published: 2017-11-05
Rated 1 out of
5 by
Jo Hilliard from
Patisserie Glass Serving StandThe glass glass shelves neither stay in position nor stay level as the screws do not tighten enough to avoid the problem. The shelves slide down to the extent the top one mashes all food items on the second shelf. (cupcakes, etc)
Date published: 2019-11-26
Rated 1 out of
5 by
MDInterior designer from
So beautiful, if it worked!!!I’m so upset, this was not cheep! The metal is a nice heavy metal, beautful finish but the shelves DO NOT stay up, at all! All day I see it in my kitchen and it drives me crazy, one side or the other slides down, nothing can fix it. It need holes for the screws to screw into, yeah it won’t be 100% adjustable but it will at least be usable. I’m really mad, seems from other reviews that ordering a replacement won’t help since they all do it.
Date published: 2019-01-25
Rated 1 out of
5 by
Mary Beth N from
Poor WorkmanshipI have been saving my points to purchase this patisserie glass serving tray and it cam this week and there was a chip in the glass, and the base had a big piece of the metal that was chipped. Very very disappointed with the workmanship with this piece. Even the finials at the top were not smooth metal.
Date published: 2018-12-22
Rated 1 out of
5 by
Chef Patty from
Pretty but flawedI bought this hoping to use it as a counter display piece and while entertaining. It is beautiful, however, the screws stripped because the metal was cheap and soft. The shelves, with nothing on them, kept sliding down. My husband torqued down the screws again, but that just made them strip more. The poles scratched as soon as we put the glass shelves on. I'm very disappointed in this product. I would even pay a higher price if Ballard would bring in a higher quality product.
Date published: 2018-02-17
Rated 1 out of
5 by
Chauvet from
Gorgeous...but flawed!This is a simply beautiful piece from Ballard. Unfortunately, the gaskets and screws do not allow the glass shelves to be held in place… Especially when there are items on the shelves. I also ordered a replacement, but unfortunately, my second piece also had the very same issue. I certainly hope Ballard can fix this serious design flaw...if they could, I would buy several...another for myself and more as gifts. It is beautiful and reminds me of coffee shops in Europe. Frustrating! That said, customer service did a nice job facilitating my return.
Date published: 2017-06-09
Rated 1 out of
5 by
BallardDesignsFan77 from
It's beautiful but poorly designedWe used a pliers to tighten the screws but the shelves slid down little by little each day. I ended up wrapping a rubber band around the posts to keep them from sliding. It works but I think the quality is terrible. It's unfortunate because it's very pretty.
