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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Parsons Chair Frame with Casters is rated 4.7 out of 5 by 51.
Rated 5 out of 5 by from Parsons Chairs and White Chair Covers Chair covers fit well and were full length and detailed well. Would purchase again.
Date published: 2019-07-26
Rated 5 out of 5 by from Wonderful Vanity Chair I was looking to replace my vanity chair and found this option. It fit all my requirements. If looks lovely up against my vanity. The slipcover is easy to put on and looks nice. I love that it can be washed. The casters roll easily on our marble floor. Excellent find and easy delivery.
Date published: 2019-06-15
Rated 5 out of 5 by from Just what I ordered I really like the chair. I think that I will be purchasing more after the holidays. I was a little disappointed in the slipcover. It arrived very wrinkled but I was so excited that I just wanted to see how it looked all put together. My husband and I were eventually able to pull and tug it into place and it looked good. Now I want to iron it and I can't get it off. Any suggestions?
Date published: 2016-12-23
Rated 5 out of 5 by from makes a comfortable desk chair This chair is very comfortable & I love that it rolls easily. Plus a much better price than many "office chairs" out there
Date published: 2015-12-15
Rated 5 out of 5 by from This product is a great value. I have been very pleased with these parson chairs. Love the ease of the casters. Cannot state how impressed I was with the speed and efficiency of delivery.
Date published: 2015-11-29
Rated 5 out of 5 by from Stylish, versatile, reasonably-priced We have a set of four of these parsons chairs in two different homes. One dining area is small, and these chairs fit the space beautifully. We've owned our first set for more than 5 years, and they are like new. I've washed and ironed the slipcovers - no problem. The second set is in a larger dining room, so we mixed two different complimenting patterns of slipcovers -- more flamboyant. The casters make the chairs so maneuverable when dining, or cleaning under them. We compared them to restaurant-grade chairs, and saved a lot of money.
Date published: 2015-06-24
Rated 5 out of 5 by from Great Chairs So comfortable love the documentary print slipcover they looks awesome in our twin desk office!!!
Date published: 2015-02-02
Rated 5 out of 5 by from I already had four - this is my fifth. I already had four of these for a game table and decided to use the same chair for a dressing table in my bath. I had bought an extra cover with the original four that went perfectly in my bath. Arrived sooner than expected. Very pleased.
Date published: 2013-07-03
Rated 5 out of 5 by from Excellent chairs, just what I wanted! Great chairs, perfect size for my kitchen table. Casters make them very convenient to move around. I often take one and roll is to a desk nearby, rather than keep an extra chair around. Highly recommend.
Date published: 2013-04-21
Rated 5 out of 5 by from Exceeded my expectations Chairs are well made and very comfortable. I held off buying these chairs for a long time because I had doubts about buying furniture over the internet -but the chairs, delivery and service exceeded all my expectations. I am very pleased.
Date published: 2012-12-12
Rated 5 out of 5 by from I love these chairs! I had wanted to order these chairs for some time, having seen some at a friend's home. I was not disappointed. They are quite well made, but not too heavy, and glide across my wood floors with ease.
Date published: 2012-08-08
Rated 5 out of 5 by from perfect addition Fantastic addition to my desk. Looks a lot better than the office desk chair it replaced. Covers fit beautifully and I'm happy to know I can replace them when I get the redecorating bug.
Date published: 2012-06-02
Rated 5 out of 5 by from Good, versatile chair nothing fancy but a well built, versatile chair for the money.
Date published: 2012-01-18
Rated 5 out of 5 by from love,love,love these chairs Love,love,love these chairs. Great look in my dining room with your wooden side chairs.
Date published: 2011-10-17
Rated 5 out of 5 by from Just what I was hoping for I purchased four of these chairs. They arrived quickly and delivered fully assembled direct to my front door. Boxed & packaged well. Slipcovers arrived a few days later. Without covers they already dressed up my dining room. My dining room & living room are open to each other and in my small house my dining table does duty as more than just an occasional eating surface - it is my game, craft, etc. table. Having chairs that can easily maneuver but also look great and dress the space up was why I saved up to purchase these - worked out just as I had hoped.
Date published: 2011-10-06
Rated 5 out of 5 by from Love this chair I ordered the Castered Parsons Chair for my office. I absolutely love this chair. It's on a hardwood floor with a cowhide and it rolls effortlessly on both without at all damaging the floor. I have one of Ballard's slipcovers in Chocolate twill with a monogram and it looks great. Very comfortable for an office chair. Love it!
Date published: 2011-08-10
Rated 5 out of 5 by from This chair is comfortable and of good quality. The castered parsons chair is perfect for my writing table in our guest room. It is very comfortable, attractive, and slides easily under the table when not in use.
Date published: 2011-07-18
Date published: 2011-06-30
Rated 5 out of 5 by from Love this chair Love this chair, fits in the small office space in my kitchen. It also works well because it has no arms for such a small space. Rolls easy really dresses up the area instead of having a industrial office chair.
Date published: 2011-03-17
Rated 5 out of 5 by from love this chair! This is a great chair that I have at a desk in a guest bedroom. Moves around well on carpet. Only problem was trying to get the slipcover on it without having it rip --I called and got the suggestion to spray the seams with water which worked well...wish that tip had been included in the packing slips with the chair and/or the slipcover. Would definitely recommend this chair.
Date published: 2011-03-17
Rated 5 out of 5 by from For a guest bedroom chair..... We added an off-white cover. Our chair looks great in our guest bedroom. It is very easy to move around with the casters, which are hidden, which I love! Our chair is a great addition to the room!
Date published: 2011-03-16
Rated 5 out of 5 by from Perfect vanity chair I bought it to use in my bathroom at the vanity. Perfect height and love the casters so that it rolls out of the way without scratching the floor. The removable and washable cover is also perfect.
Date published: 2011-03-16
Rated 4 out of 5 by from Tips easily This is a nice classic style. I like the versatility of changing slip covers. The chair is fairly light weight and tips backward easily. I have seen more substantial parson's chairs with slipcovers in other brands but this chair is fairly priced for the quality. The size is good if you have smaller rooms to furnish. The quality is not cheap but is not high quality either.
Date published: 2015-12-28
Rated 3 out of 5 by from Great chair - casters fall off Love the chair but the casters keep falling off. I ordered the chair with basic slipcovers. It's exactly as pictured but the casters fall off - even when pulling the chair back from the desk or moving it to vacuum. It's an easy fix I think - to hammer them in, but when they fall off, the fabric loosens around the feet, so we will need to pull the fabric together and then hammer the caster in so it holds. Without this issue, I would've rated it a 5 stars.
Date published: 2020-06-03
Rated 3 out of 5 by from Caster falls off I purchased 6 of these chairs for around my dining room table about 3 months ago. These chairs don’t seem as sturdy as the parsons chairs without the casters. I have had both types of chairs. Also on one of the chairs the caster keeps falling off while rolling the chair. I’ve tried gluing the caster on. Hope that works.
Date published: 2020-01-20
Rated 3 out of 5 by from Seat height not accurate I have been searching for an attractive chair with a 20 inch seat height to use at my desk since my office space is also in the living area. I was so excited when it arrived last night, earlier than expected. Unfortunately, it is way to short to use at my desk. The specs say it is 20 inch seat height, however, I measured and it is only 18.. Very disappointing... Might work well for a dining chair though. Also, the cushion is not supportive at all, very soft. I must say, the delivery and service was great, just highly disappointed as it does not match the specs...
Date published: 2012-03-16
Rated 1 out of 5 by from don't waste your money After less than one month's use of this chair, the casters continually fell off everytime you sat in the chair. You could push them back in the little hole, and they would fall off again at the slightest movement of the chair. There is nothing to hold them in place, it doesn't even click or snap. This is just an extremely poor quality chair. I originally planned to buy at least five more chairs after checking out the first; now I'm so glad I didn't. This was a huge waste of money.
Date published: 2013-02-11
Rated 1 out of 5 by from This product is not good for a desk. The chairs look fantastic but we have had to put pillows on the seat in order to be at the right height for our desks. This is very disappointing since they look so wonderful. We will now have to go get new desk chairs.
Date published: 2012-02-18
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Product:SC269-Parsons Chair Frame with Casters