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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Parsons Chair Frame with Casters is rated 4.5 out of 5 by 24.
Rated 5 out of 5 by from I love these chairs! I had wanted to order these chairs for some time, having seen some at a friend's home. I was not disappointed. They are quite well made, but not too heavy, and glide across my wood floors with ease.
Date published: 2012-08-08
Rated 5 out of 5 by from perfect addition Fantastic addition to my desk. Looks a lot better than the office desk chair it replaced. Covers fit beautifully and I'm happy to know I can replace them when I get the redecorating bug.
Date published: 2012-06-02
Rated 5 out of 5 by from Good, versatile chair nothing fancy but a well built, versatile chair for the money.
Date published: 2012-01-18
Rated 5 out of 5 by from love,love,love these chairs Love,love,love these chairs. Great look in my dining room with your wooden side chairs.
Date published: 2011-10-17
Rated 5 out of 5 by from Just what I was hoping for I purchased four of these chairs. They arrived quickly and delivered fully assembled direct to my front door. Boxed & packaged well. Slipcovers arrived a few days later. Without covers they already dressed up my dining room. My dining room & living room are open to each other and in my small house my dining table does duty as more than just an occasional eating surface - it is my game, craft, etc. table. Having chairs that can easily maneuver but also look great and dress the space up was why I saved up to purchase these - worked out just as I had hoped.
Date published: 2011-10-06
Rated 5 out of 5 by from Love this chair I ordered the Castered Parsons Chair for my office. I absolutely love this chair. It's on a hardwood floor with a cowhide and it rolls effortlessly on both without at all damaging the floor. I have one of Ballard's slipcovers in Chocolate twill with a monogram and it looks great. Very comfortable for an office chair. Love it!
Date published: 2011-08-10
Rated 5 out of 5 by from This chair is comfortable and of good quality. The castered parsons chair is perfect for my writing table in our guest room. It is very comfortable, attractive, and slides easily under the table when not in use.
Date published: 2011-07-18
Date published: 2011-06-30
Rated 5 out of 5 by from Love this chair Love this chair, fits in the small office space in my kitchen. It also works well because it has no arms for such a small space. Rolls easy really dresses up the area instead of having a industrial office chair.
Date published: 2011-03-17
Rated 5 out of 5 by from love this chair! This is a great chair that I have at a desk in a guest bedroom. Moves around well on carpet. Only problem was trying to get the slipcover on it without having it rip --I called and got the suggestion to spray the seams with water which worked well...wish that tip had been included in the packing slips with the chair and/or the slipcover. Would definitely recommend this chair.
Date published: 2011-03-17
Rated 5 out of 5 by from For a guest bedroom chair..... We added an off-white cover. Our chair looks great in our guest bedroom. It is very easy to move around with the casters, which are hidden, which I love! Our chair is a great addition to the room!
Date published: 2011-03-16
Rated 5 out of 5 by from Perfect vanity chair I bought it to use in my bathroom at the vanity. Perfect height and love the casters so that it rolls out of the way without scratching the floor. The removable and washable cover is also perfect.
Date published: 2011-03-16
Rated 4 out of 5 by from Tips easily This is a nice classic style. I like the versatility of changing slip covers. The chair is fairly light weight and tips backward easily. I have seen more substantial parson's chairs with slipcovers in other brands but this chair is fairly priced for the quality. The size is good if you have smaller rooms to furnish. The quality is not cheap but is not high quality either.
Date published: 2015-12-28
Rated 3 out of 5 by from Seat height not accurate I have been searching for an attractive chair with a 20 inch seat height to use at my desk since my office space is also in the living area. I was so excited when it arrived last night, earlier than expected. Unfortunately, it is way to short to use at my desk. The specs say it is 20 inch seat height, however, I measured and it is only 18.. Very disappointing... Might work well for a dining chair though. Also, the cushion is not supportive at all, very soft. I must say, the delivery and service was great, just highly disappointed as it does not match the specs...
Date published: 2012-03-16
Rated 1 out of 5 by from don't waste your money After less than one month's use of this chair, the casters continually fell off everytime you sat in the chair. You could push them back in the little hole, and they would fall off again at the slightest movement of the chair. There is nothing to hold them in place, it doesn't even click or snap. This is just an extremely poor quality chair. I originally planned to buy at least five more chairs after checking out the first; now I'm so glad I didn't. This was a huge waste of money.
Date published: 2013-02-11
Rated 1 out of 5 by from This product is not good for a desk. The chairs look fantastic but we have had to put pillows on the seat in order to be at the right height for our desks. This is very disappointing since they look so wonderful. We will now have to go get new desk chairs.
Date published: 2012-02-18
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Product:SC269-Parsons Chair Frame with Casters