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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
10 0
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Parks Dining Chair - Set of 2 is rated 5.0 out of 5 by 12.
Date published: 2024-05-07
Rated 5 out of 5 by from So in love! I am so in love with these chairs! If I had to come up with a complaint, it would be that they came with a little plastic bump attached to the bottom of each leg. This would be wonderful for carpet, but mine sit on a bare hardwood floor and the felt tips I bought to put on each leg don't have any flat surface to adhere to. However, the legs don't seem to be scraping, scratching or rubbing the finish away, so maybe they will be just fine as is. But, basically, these chairs are perfect. I can't imagine finding chairs anywhere that I would like better than these.
Date published: 2024-04-16
Rated 5 out of 5 by from Beautiful Chairs!! I’ve been looking at these chairs for months! We’re moving later this year & after looking at all kinds of dining room chairs, I knew these were THE ONES!! I can’t recall ever ordering furniture online without seeing it in person first but I was willing to take the risk on these! I’m so glad I did! These chairs are sturdy & very comfortable. I love everything about them & can’t wait until we can actually use them. I only wish they also came in counter stools for the island seating. That would be perfection! Thank you Ballard Designs for 6 beautiful pieces of furniture!!
Date published: 2024-03-06
Rated 5 out of 5 by from Truly, Madly, Deeply in Love with Parks Chairs I searched high and low for white dining chairs that are comfortable, would fit me (5'2") and my husband (6'4"), have a rounded and open back (for ease of moving with one hand), are sturdy, not too heavy, reasonably priced, and classy-looking. My husband, a woodworker, also didn't want distressing. I thought I had an impossible task, but the Parks chairs meet all these criteria! They are even more beautiful in person and feel amazingly comfortable as they gently hug your back when sitting in them. The only (small) con in my opinion is that the cushions are a bit firm. But that is a minor thing compared to all that works about these wonderful, unique chairs! My friend who sat in them said she was so surprised because normally beautiful chairs aren’t very comfortable. She was delighted to feel so comfortable when she sat down! They make me smile whenever I see them in our dining area and each time I sit in them. Thank you, Ballard Designs, for such a wonderful product!
Date published: 2023-11-26
Rated 5 out of 5 by from Beautiful chairs My chairs arrived promptly and package very sturdily. I carefully unpacked them and place them around my glass top table. The fabric covering the seats is stain resistant (and cat resistant). Very comfy to sit in. And above all, they are beautiful, unique, sturdy, stylish, and make a statement. I love them.
Date published: 2023-07-31
Rated 5 out of 5 by from Even better in person Just received these chairs and am very happy. The height is very comfortable, the chairs are very sturdy and the scale of the back looks better in person ( seems less wide in person than in picture). I just ordered two more to complete the set now that I have seen them in person.
Date published: 2023-05-07
Rated 5 out of 5 by from LOVE these chairs!! We have 8 of these chairs in our dining room and they are so good. They are very nice and solid, have gotten us lots of compliments (the shape of the back is so distinctive and unlike anything else we've seen before), and they are pretty comfortable.
Date published: 2023-04-28
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Product:SD173-Parks Dining Chair - Set of 2