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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Parish Indoor/Outdoor Rug is rated 2.8 out of 5 by 12.
Rated 5 out of 5 by from Great material This rug is in my bathroom and looks so pretty with my green towels and my painting in there
Date published: 2014-04-17
Rated 5 out of 5 by from Love it! I ordered the 5x8 rug in Spa for my foyer. It is so soft and I love the color! It is hard to believe that it is an indoor/outdoor rug. I still have not had to clean it and am hoping that it washes as easily as the product description says.
Date published: 2013-08-06
Rated 4 out of 5 by from Spa color is more green than gray/taupe Maybe it's my computer, but I expected the spa color to be more gray or taupe. It's more of a pale green. But it's a beautiful pale green, so I decided to keep it. But you should know it's a pale green if you're hoping for a light gray or taupe. Other than that, I'm really pleased with the rug quality. It's soft enough underfoot to use in the bathroom, cleans easily, and stays in place with a $5 rug mat from a big box store. Gets lots of compliments.
Date published: 2015-02-14
Rated 4 out of 5 by from super soft rug This rug is soft and durable. I would definitely recommend it. It must be used with a rug pad if you are laying it on a hardwood floor.
Date published: 2014-03-27
Rated 3 out of 5 by from Disappointing Rug has serious flaw. Also buckles up even tho we put pad underneath.
Date published: 2014-04-19
Rated 3 out of 5 by from Soft, Thick I was expecting more indoor/outdoor as advertised. Its a nice quality for the price, but I wanted something just inside the front door where kids are coming in with muddy boots. This soft thick carpet catches underneath the door and absorbs all the muddy water. It does not have any coating underneath it so the water will be held up against the hardwood floor. Nice carpet, but not what I was looking for. I would recommend it, but not as an indoor/outdoor carpet.
Date published: 2014-02-28
Rated 3 out of 5 by from Mis-labeled colors I think Ballard has the gray and spa rug colors associated with the wrong pictures on the website. I ordered the gray thinking I was getting the nice light color as shown on the website, but what I received was a much darker grey that looks and a lot like the picture associated with spa. So now I ordered the spa color and will comment when it arrives (bummed I have to have ship it back). The rug is very soft for an indoor/outdoor rug, but seems like the size might be slightly irregular. I just received the rug, so I don't have a comment on the durability yet.
Date published: 2013-08-07
Rated 2 out of 5 by from Doesn't look like photo... Very disappointing. My rug was delivered and I didn't even bother removing it from the packaging: it was not at all how the photo portrays it. I purchased it in gray- the photo shows a fine gray diamond pattern with the diamonds bordered in ivory- what showed up was the opposite of that. Additionally, the gray was more of a dark greenish gray and didn't work at all in the space I purchased it for. I'm happy with the other products I've purchased with BD, but sending a product that doesn't look like the advertised photo is a little inexcusable in my book.
Date published: 2014-03-16
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Product:RW244-Parish Indoor\/Outdoor Rug