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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Paris Leather Chair & Ottoman is rated 4.3 out of 5 by 7.
Rated 5 out of 5 by from Perfect size and design I went back and forth between the almond and the darker brown leathers, so ended up getting swatches. The almond leather is a gorgeous color and the quality is terrific. The size is just perfect for a chair that feels large but the footprint is relatively small. The design and color would go with a variety of styles and I'm really glad that I went ahead with the purchase.
Date published: 2017-04-05
Rated 5 out of 5 by from Perfect I was a little hesitant to purchase after reading a negative review. However, it was a great price for a leather chair. This chair is perfect for a normal size den. It does not take up too much space but still is a substantial piece of furniture in the room. The leather is beautiful. It does not feel like imitation leather as many chairs that are advertised as being leather. There were no hidden shipping fees. Any fees show up at checkout and Ballard Designs often offer free shipping promotions. I was told shipping would take up to 3 weeks but I received it the following week by a delivery company. So glad I finally decided to purchase this chair.
Date published: 2014-01-09
Rated 5 out of 5 by from "Amazing!!!" Four chairs w/ottomans add a fireplace w/a roaring fire + friends & conversation = the perfect evening!!! Comfy & cozy - perfect to curl up w/a good book too! Thank you Ballard!!!
Date published: 2013-12-15
Rated 5 out of 5 by from Love This Beautiful Well-Made Chair Like this leather set so much I just ordered another to make a pair. The seat is firm, but prefer that in my leather pieces. If you do not, maybe it won't be a good choice for you. Positives: The leather is high quality, which is hard to find these days and the seat depth is very good, deep. It is not an oversized piece of furniture, good average size. (I am 5ft 7in. tall) Delivery was totally adequate with just the threshold option. Color in mineral is beautiful, matches catalog picture very well. Price was great with 15% discount for this quality. Very comfortable and very pretty.
Date published: 2013-11-01
Rated 5 out of 5 by from comfortable, perfect size and well made These chairs are perfect with our new decorating. The color is what was pictured and the size is comfortable for anyone. We are pleased with the nice design and the quality of construction.
Date published: 2013-07-27
Rated 3 out of 5 by from beautiful..but not perfect This chair is beautiful. Great size and color. But there were some small flaws in the leather on the chair. And a little stitching flaw in the ottoman causing a little bump. I didn't want to go through the hassle and of packaging back up and returning but if it was a local store purchase, I probably would have! Overall, pleased..but hope it lasts for a long time!
Date published: 2016-08-29
Rated 2 out of 5 by from Impossible to sit in. We call it our "$1,200 mistake". We purchased the Paris chair and ottoman in the mineral color. The leather is nice and arrived without scratches or flaws. However, the chair angles back so much and the seat cushion is so stiff that neither I, nor my husband can sit on it without sliding off. We literally cannot use it for anything but decoration! Also, BEWARE: there is approx. $250.00 in unexpected EXTRA SHIPPING CHARGES for this item (on top of the regular shipping and surcharge) that is buried somewhere in the website "fine print". So with shipping, it is significantly more expensive than it appears. Very disappointed!
Date published: 2013-07-05
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Product:UL051-Paris Leather Chair & Ottoman