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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Outdoor Throw Pillow is rated 4.5 out of 5 by 73.
Rated 5 out of 5 by from Love the Pillows Loved the outdoor throw pillows from Ballards. I ordered two different sizes and was very satisfied with both. They look great and wear great. A good purchase!
Date published: 2019-10-02
Rated 5 out of 5 by from Perfect! Just what I was looking for to go with my navy chair and lounge cushions. Sunbrella fabric is the best!
Date published: 2019-09-24
Rated 5 out of 5 by from Beautiful pillows! Great outdoor pillows. Very well made. Hey he color is vibrant. Awesome pop of color!
Date published: 2019-09-03
Rated 5 out of 5 by from Outdoor patio Beautiful pillows for my patio. I love them. I previously purchase lounge chair cushions and decided to add 8 pillows to my dining chairs. Looks amazing
Date published: 2019-07-31
Rated 5 out of 5 by from Nice outdoor pillow Love these navy and ivory strip pillows. Great quality fabric and very comfy.
Date published: 2019-07-30
Rated 5 out of 5 by from Lumbar stripped pillow Durable and cleans up nicely for outdoor use as well as wear and tear.
Date published: 2019-07-24
Rated 5 out of 5 by from Wonderful addition to my sunroom The pillows are well made and fabric is great. Love how it complements my chairs.
Date published: 2019-07-24
Rated 5 out of 5 by from Outdoor Pillows I bought these a month ago and so happy I did. Great quality!
Date published: 2019-07-12
Rated 5 out of 5 by from Perfect! I purchased these black and sand striped pillows to coordinate with matching outdoor drapes and chair cushions I bought last year. Last years items are holding up beautifully...the drapes have been up for the entire year and still look brand new. In the past, I had purchased black and white striped items (from another vendor), but this time I chose the fabric with the sand-colored stripe as i find it coordinates nicely with most outdoor rugs...the base color on most outdoor rugs is a sand color.
Date published: 2019-07-07
Rated 5 out of 5 by from Outdoor throw pillow I bought 2 navy/white striped rectangular pillows for my outdoor bench. Love them and just perfect for the bench.
Date published: 2019-06-17
Rated 5 out of 5 by from Great outdoor pillow Bought this in red and white stripe and it is comfortable and blends well with my patriotic theme
Date published: 2019-06-01
Rated 5 out of 5 by from Porch Telxation My new outdoor Sunbrella pillows look fabulous on my screened porch. The quality is outstanding as I chose to replace previous pillows from Ballard in 2011.
Date published: 2019-05-29
Rated 5 out of 5 by from Great pillows These pillows sat out on my patio last summer in the hot Florida sun and did not fade at all. I also have the matching umbrella with the same result. I highly recommend them.
Date published: 2019-05-28
Rated 5 out of 5 by from Great material The pillows I had last year, not from Ballard, did not hold up at all. They looked worn out and faded very quickly. These are great and I'm not going to have to replace them after one year!
Date published: 2019-05-22
Rated 5 out of 5 by from Beautiful Pillow These pillows are top quality and last forever! Thank you for a beautiful selection of Sunbrella pillows.
Date published: 2019-05-06
Rated 5 out of 5 by from Perfect color. Works Indoors I have searched high and low for the perfect pale pink pillows to go with my custom chairs and sofa. I walked into Ballards and gasped because they were just sitting there waiting for me. I purchased two sizes — smaller size for the two chairs and slightly larger size for the sofa. They sit up nicely on their own and blend in seamlessly with the existing decor. You would never guess they are meant for the outdoors. But the fact that they are assures me that when my husband and son get their hands on them, the pillows will be able to withstand whatever treatment thrown their way. Delicate color and durable!? Wonderful combination.
Date published: 2019-03-17
Rated 5 out of 5 by from They look great. I bought the outdoor pillows for my indoor sofa, since the winter sun has literally burned and rotted my old pillows. I purchased a combination of Amal Blue, Florence Blue and Trellis Navy, which blend well together. These new pillows offer wonderful back support and have truly made my sofa look new again. I’ve extremely pleased.
Date published: 2018-12-17
Rated 5 out of 5 by from rectangular outdoor throw pillow This pillow is the perfect size for some back support when using a chaise lounge or sitting on a dining chair. Nicely made too!
Date published: 2018-09-06
Rated 5 out of 5 by from Always good I’ve been buying my outdoor furniture pillows and seating for years. The last set sat out month thru month for 12 years. At the end of that time the Slipcovers had faded but the pillows were still firm and waterproof. Other outdoor pillows lose their shape and fade after a season in the sun. They are not much cheaper than Ballard’s anyway. But quality.
Date published: 2018-08-07
Rated 5 out of 5 by from Great experience! I bought 8 pillows for my patio . I love them I got canopy stripe in black and sand . My patio looks great !
Date published: 2018-07-15
Rated 5 out of 5 by from Beautiful color! Recently purchased seat cushions, throw pillows and fabric for umbrella.
Date published: 2018-04-12
Rated 4 out of 5 by from Cushions for furniture on lanai Pillows added to update colors on Lania, and they fit in very well
Date published: 2020-05-26
Rated 4 out of 5 by from patio pillow Great fabric, thick and well constructed, just wish pillows came with more stuffing.
Date published: 2020-05-23
Rated 4 out of 5 by from pretty but not necessary. I thought it would be great lumbar support but its too round. However the size it right and the color is a great accent. It is very firm
Date published: 2019-07-29
Rated 4 out of 5 by from Cute pillow I am happy with my purchase...just not happy with having to pay shipping fees
Date published: 2019-04-29
Rated 3 out of 5 by from Sunbrella throw pillow. I bought two pillows in Sunbrella. One of them had a flaw in the fabric...you would have thought someone along the line would have noticed. It bothers me, but during covid lockdown it was too much of a hassle to return.
Date published: 2020-05-05
Rated 2 out of 5 by from So thin and cheap The fabric is fine, but the insert is awful. So thin and cheap. I’m very disappointed. I purchased the 16x16.
Date published: 2020-04-05
Rated 2 out of 5 by from don't shrink wrap pillows! I have bought several outdoor pillows and been very satisfied. The only time I am unhappy is when the pillow cover with insert is shrinkwrapped. Then it arrives wrinkled and not plump. irquit
Date published: 2018-08-25
Rated 1 out of 5 by from Not pleased with 20 x 20 pillows Previously I had purchased the smaller throw pillow and was very pleased with them ... stuffed very full and looked great. This year I purchased two 20 x 20 pillows. The were flat, wrinkled with not nearly enough stuffing and no zipper to open and add additional stuffing. Very disappointed.
Date published: 2019-04-13
Rated 1 out of 5 by from Very Disappointed! Previously I purchased the smaller pillows and they were full and plump and looked wonderful. So I ordered two of the larger square pillows but they were limp and looked like they should have much, much more filling! No zipper to open to add more filling. And, there were quite wrinkled and almost impossible to iron.
Date published: 2019-03-21
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Product:DL019-Outdoor Throw Pillow