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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Outdoor Rug Pad is rated 4.1 out of 5 by 45.
Rated 5 out of 5 by from Good Choice We really like this rug. Improves the porch 100%. Much easier to clean (vacuum) than I thought. Smoother on my feet than I thought. Chairs move easily on it. We're really happy. Good price too.
Date published: 2016-09-26
Rated 5 out of 5 by from Love this rug !! This rug is perfect for my covered patio !! Just the accent I needed to complete the space into cozy and welcoming patio !! Love your quick shipping and will be ordering more products from you !!
Date published: 2016-05-22
Rated 5 out of 5 by from Perfect Size and color were just as ordered. Wish I had purchased this for my previous outdoor rug. With this pad, my outdoor rug dries within 30 min of a shower, versus sitting there sopping for days!
Date published: 2013-08-28
Rated 5 out of 5 by from It makes a difference I put an outdoor rug in my porch and it instantly made it into a room instead of just a way to get to the back yard. I thought the pad was just an extra expense, but when I read that it increased the life-span of the rug I ordered it. It does, in fact, make a difference. The rug is softer under bare feet and lays better on the concrete. I'm glad I invested in it.
Date published: 2013-05-04
Rated 5 out of 5 by from Great outdoor rug pad We gave this pad and an outdoor rug (Chevron) for a Christmas gift to my daughter and her family. The pad and rug were perfect for their porch. I would highly recommend using this outdoor pad for all outdoor rugs.
Date published: 2013-01-04
Rated 5 out of 5 by from Helps rug remain in place I'm glad I ordered the rug pad. I think it's helping for water to not lay under the rugs I ordered. It was easy to cut and set in place. Went very fast for set up.
Date published: 2012-09-21
Rated 5 out of 5 by from Why didn't someone think of this sooner? I always thought my outdoor rugs needed something under them to help with airflow, etc. When I saw this I knew it was exactly what I had been needing. I bought one last year for my back porch rug and just bought another for my new front door mat. They have helped my rugs dry out much quicker, the concrete doesn't stay wet or damp underneath them, and they have a nice cushiony feel to them. Practical and luxurious! LOVE IT! In my opinion, it's a must-have!
Date published: 2011-08-22
Rated 5 out of 5 by from Waiting to use. I have not used my outdoor rug pad yet. In Illinois, it still is too cold for outdoor living. However, I am sure I will enjoy bot my outdoor rug and rug pad when the time comes. I cannot wait!!! Bob
Date published: 2011-04-06
Rated 4 out of 5 by from Seems small. Rug pad is smaller than the rug. With a table and chairs on the rug, it probably wasn't needed.
Date published: 2019-08-26
Rated 4 out of 5 by from Nice cushion under foot The outdoor rug pad is nice under foot, however, it would be better if it held the rug down against some wind. That is really my only complaint.
Date published: 2019-08-07
Rated 4 out of 5 by from Love the look! Really happy with this rug! Have it at my front entry and bought the runner for our garage entry too.
Date published: 2019-06-17
Rated 4 out of 5 by from Quality rug pad I have had outdoor rugs previously without pads. These pads make a big difference in the way the rugs lie. Well priced and do the job...what more can you ask?
Date published: 2015-06-20
Rated 3 out of 5 by from OK Rug pad A rug pad is a rug pad is a rug pad. Nothing special about this one. It does what it's supposed to do … hold the rug in place.
Date published: 2019-10-04
Rated 2 out of 5 by from Moves around I bought these to go under outdoor rugs for my kitchen. They are not sticky enough and move around, I was not thrilled with them.
Date published: 2019-08-11
Rated 2 out of 5 by from This carpet appears much nicer on-line. Better for outdoor space I purchased this carpetin the black as a runner for my recently renovated kitchen. I just didn't think it was nice enough for my new kitchen. I thought the design appeared much nicer on-line then when i received it. Its definitely better for an outdoor space. i must agree that it takes a few days to get the rolls out of the carpet which were still visible after placing several large weights on top of it and you definitely need a carpet pad.
Date published: 2014-05-04
Rated 2 out of 5 by from Okay, but unnecessary I purchased two of these rug pads for use with indoor/outdoor rugs. One is on wood flooring and the other is in a carpeted room. It does help a teeny bit with traction with the rug on the hard flooring, but it does nothing to keep the rug in place and is unnecessary on the carpeted floor. If you are putting the rug outside, the pad might help preserve the rug since it won't be directly on the patio/deck, but if you are using the rug inside I wouldn't bother with it.
Date published: 2013-07-11
Rated 1 out of 5 by from Slips This rug pad slips all over the place and constantly peeks out from under the rug, significantly so. I am adjusting it a couple of times a day. Poor quality.
Date published: 2019-09-14
Rated 1 out of 5 by from terrible pad. rug easily slid off off the pad. dint grip at all.
Date published: 2019-09-01
Rated 1 out of 5 by from Useless My rugs slide around just as much as they did before.
Date published: 2017-03-25
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Product:RU010-Outdoor Rug Pad