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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Meg K from
Best chaise cover ever!Just ordered a replacement cover since my first one, from 3 years ago, got a rip in it. Great cover! Lasted 3 years in full daily sunlight in Southern California. My cushions were never wet even after days of rain. I can't recommend this cover enough!
Date published: 2020-05-22
Rated 5 out of
5 by
M Rivet from
Holds up to all kinds of weatherGood quality material. Well made and looks good. Keeps the cushions clean inside.
Date published: 2020-04-19
Rated 5 out of
5 by
Anthony in NJ from
Super happySuch high quality. Right out to the bag you can tell these were worth the money
Date published: 2020-04-04
Rated 5 out of
5 by
Nicole Shannon from
Great CoverGreat Cover! Well made! Looks great on my patio! Purchased the entire set.
Date published: 2020-02-19
Rated 5 out of
5 by
Debbie50 from
Love this Outdoor Chaise Cover!I purchased the outdoor chaise cover for the chaise lounge chair and ottoman.The cover fits perfectly and keeps my cushions dry and will protect the chaise lounges and ottoman. I love the cute pattern on the cover - t’s nice to look at!
Date published: 2019-05-25
Rated 5 out of
5 by
Quincy1g from
Excellent qualityWe purchased this identical cover some years ago and used it year round on our wrought iron chaise lounges. The cover held up very well even though it was in direct North Carolina sun year round. Because it gave us such great service, when it finally needed replacing due to fading and a couple of rips, I was not hesitant at all to replace with the same cover. I am certain we will get the same long term service as with our original cover. In addition to the durability, I also like the pretty pattern. It is much better than the standard blah covers you see most other places.
Date published: 2018-04-25
Rated 5 out of
5 by
lespax963 from
Very pleasedVery high quality product and nice pattern on the cover.
Date published: 2018-04-15
Rated 5 out of
5 by
TamaraP from
A must have!I bought two chaise covers for my Amalfi Chaises. These covers look great and are made of a sturdy materials.
Date published: 2017-06-16
Rated 5 out of
5 by
LMHome from
Love my coversEasy to put on and take off. They look really nice when they are on and I love that they have a vent for air movement when covered.
Date published: 2016-06-24
Rated 5 out of
5 by
marceep from
Great productThis is the first time I've bought covers for my chaise lounges.They are a very substantial weight, attractive, and at a great price. Couldn't be happier with them!
Date published: 2014-05-09
Rated 5 out of
5 by
CharlottesM from
Beautiful and High QualityThe chaise covers I purchased couldn't be nicer or more high quality. The fabric is beautiful and a pretty pattern which is a refreshing change from the drab green covers you see everywhere. Also, the weight is very substantial and because it has an elastic around the bottom, it will not easily blow off in a high wind. I couldn't more highly recommend this product. It has exceeded my expectations.
Date published: 2014-04-19
Rated 5 out of
5 by
auntie from
This product is sturdy.Because this product will be on my outdoor deck and subject to the elements, I am pleased that it is sturdy
Date published: 2013-08-29
Rated 4 out of
5 by
MemphisMoose from
So far, so goodI just received these covers, so I have not yet had them through a full range of seasons yet. However, they do seems to be durable and well made.
Date published: 2015-01-22
Rated 4 out of
5 by
dlz10168 from
Solid productProduct plastic/fabric is a good weight. Very little "breathable" vent area, though. I hope mildew doesn't become an issue.
Date published: 2013-08-29
Rated 1 out of
5 by
MLJ1 from
Cover only lasts 1.5 yearsWarranty expires at 1 year. Cover only lasts 1.5 years and useless at 2 as water will get trapped under the cover and mold your cushions… might as well save your $ and buy new cushions when necessary.
Date published: 2021-11-23
Rated 1 out of
5 by
Jwest5 from
Dry-rotted after 2 yearsI am not sure how long these are supposed to last......but mine have dry-rotted after their 2nd year. I live in Alabama and our winters are extremely mild. I have also purchased the couch covers and they too have struggled. Just really disappointed especially for the expensive price point.
Date published: 2021-03-26
Rated 1 out of
5 by
CA Girl from
Do not hold up overtimeI bought several of these furniture covers for my back yard furniture 3 years ago. After the first year, covers started to fade, after 2nd year the covers began to rip. This is year 3 and the covers have thinned out and rip almost like paper. Very disappointed in the quality of these given the price point. The covers are loose fitting on the furniture so they should not have ripped. I also clean them before and after they are used. I live in CA so the winters a mild. I would not recommend these covers too expensive and do not hold up over time.
