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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Outdoor Chair Cushion with Box Edge Welts is rated 4.6 out of 5 by 11.
Rated 5 out of 5 by from great value and quality Handsome chair pads, well made and comfortable. Fabric choices very good.
Date published: 2013-07-07
Rated 5 out of 5 by from Black and Sand fabric info Just arrived and no problems with firmness of cushion, I found it very comfortable. This is a heads up for the black and sand canopy stripe! The black is not true, deep black. It has more of a washed out, almost charcoal denim type look to it. This worked out perfectly for my shabby chic decor but if you are expecting a deep dark black - this fabric will not do it for you.
Date published: 2013-05-22
Rated 5 out of 5 by from Excellent quality Very impressive. I only wish the piping matched up with the stripe in the fabric I chose. Overall excellent.
Date published: 2013-04-06
Rated 5 out of 5 by from Very Nice! I researched getting chair cushions made using Sunbrella fabric and was pleasantly surprised when I saw the price on these. Not only is the price excellent but the quality of the cushions is amazing. Thank you!
Date published: 2012-09-30
Rated 5 out of 5 by from very happy with purchase I held off buying because one reviewer thought that the cushion padding was not firm enough. I needed firm padding because the table I bought had a few inches more in height than the usual, and I needed as much cushion support as I could get. I was expecting to be disappointed, but, for whatever reason, the padding was solid, firm, and more than adequate. Very satisfied with the cushions.
Date published: 2012-09-12
Rated 5 out of 5 by from right cushion, right place the crisp Sunbrella fabric is perfect for the gameroom in which they are being used - a man cave. Great durability with a classic look, they really dressed up some not so handsome ladderback rush seat chairs!
Date published: 2012-06-11
Rated 5 out of 5 by from Outstanding Buy Purchased these for use on our boat and stood up to the summer long abuse of spills, sun and damp without effect
Date published: 2012-02-19
Rated 5 out of 5 by from Great quality Material and workmanship very high quality. I ordered the thickest chaise cushion (5") and it does take much longer to dry out than my previous 3" model. Still, the 5" is very comfy.
Date published: 2011-08-26
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Product:FC263-Outdoor Chair Cushion with Box Edge Welts