[ProductDetail_TopEspot]
[ProductDetail_RightEspot]
[PDP_FEATUREDIN_Espot]
[ProductDetail_BLOG_TOUT_ESPOT]
[ProductDetail_KEEP_EXPLORING_ESPOT_Bottom]
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

18
We apologize, but this item is no longer available.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($6.00 Shipping & Processing).
Ten swatch maximum.
10 0
You have reached the maximum number of free swatches ({3}, {2} max total in your cart).
warning
ok
It looks like you have selected more than 10 swatches. Please deselct some swatches and try again.
Select up to 10 fabrics from above.

Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

false
false
false
false
Orson Upholstered Reversible Sleeper Sectional is rated 3.7 out of 5 by 6.
Rated 5 out of 5 by from Stylish and comfortable Stylish and comfortable. Julie at KOP location was a huge resource in designing my family room.
Date published: 2021-05-14
Rated 5 out of 5 by from Fabulous couch I sent my own material to Ballard’s. The craftsmanship and quality are amazing. The reversibility is such a bonus. Even the inside of the storage ottoman is lined. The fabric matchup on every cushion is precise, with the same dog centered on each. I am so happy with this purchase. It took a shorter time than expected. My only advice is to measure all the doorways as I had to temporarily remove a window panel to get it into my house. But it was so worth the effort. Also, I thought “railroaded” would suffice but it needed to be “non railroaded” or the dogs would have been upside down. I was fortunate in that I sent extra.
Date published: 2020-02-02
Rated 5 out of 5 by from PERFECT COUCH So so happy with this pull out couch. It is a perfect size for my one bedroom apartment. My favorite part is the reversible chaise. Since I am in an apartment I wanted something that would be versatile for different spaces I will live in the future. And the ballard customer service team did an AMAZING job customizing this order for me. I called them and had them make an extra regular end cushion so this couch could be a regular sofa without the chaise if i wanted it to. I got it in the 10oz grey linen. Gorgeous color. I was nervous buying this unseen for such an expensive purchase but I am more than happy with the quality of this couch and the Ballard design team! Y'all need stores in Texas!!
Date published: 2017-11-28
Rated 5 out of 5 by from Great looking and comfortable This sleeper sectional was just delivered yesterday, but we love it. Its design is outstanding, and it is very comfortable. [We haven't tried the fold out bed yet, but will update this review after we do so.]
Date published: 2016-04-30
Rated 1 out of 5 by from Looks like a mess Following multiple delays and uncertainty of arrival date, then significant delivery issues, my couch finally came. Quality is very poor. The stitching on the cushions is causing puckering. Couch looks messy.
Date published: 2017-10-19
  • y_2021, m_10, d_23, h_19
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.19
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_5
  • loc_en_US, sid_US230, prod, sort_[SortEntry(order=RATING, direction=DESCENDING), SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_ballarddesigns
  • bvseo_sdk, java_sdk, bvseo-3.1.1
  • CLOUD, getContent, 71ms
  • REVIEWS, PRODUCT
You will eliminate your current selection. Are you sure you want to proceed?

Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US230-Orson Upholstered Reversible Sleeper Sectional