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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
10 0
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Wood Top - 82" Credenza is rated 4.7 out of 5 by 20.
Rated 5 out of 5 by from All Home Office Standard Cabinets - all pieces. Beautiful product. I was surprised how good the quality was and loved there is very little to no assembly. Plus I love how you can customize each cabinet. I purchased the corner desk, printer credenza, 66 and 82” credenza with the 4 drawer large hutch - I would purchase again and recommend.
Date published: 2022-08-29
Rated 5 out of 5 by from Beautiful cabinets for a craft room! Love the high quality cabinets and drawers. They came well packaged, so there was no damage and they were fully assembled which was so, so nice. These are built to last a lifetime!
Date published: 2021-09-06
Rated 5 out of 5 by from Great Office/TV Console Setup Since I began working 100% remotely this year, I needed a good office setup, stat. I wanted to have a dual office/tv console in my living room, and searched so long for a modular desk system that would work and let me have two monitors. The 82" credenza worked perfectly! The printer credenza became my tv/model/router electronics area, and a PC cabinet housed all my monitor wires/docking stations/charging cords. To protect the surface from scuffs and coffee stains, I did order three customized tempered glass toppers for this setup. I love love love my new office setup. It's super functional but still looks so good despite actually actually having a home office in my living room.... I definitely recommend the plinth risers too for a seamless look. Ballard Items pictured - 82" credenza (1 printer cabinet plus three standard cabinets), a standard cabinet for the other side of the desk, a corner desk addition (recommend you buy and install extra braces to secure), plinth risers for all, two of the 2-drawer desk toppers, and the low corner hutch. Oh and the matching chair! I also purchased the small open base hutch over three standard cabinets and riser (and custom glass topper) for a dog area/china cabinet on the other side of the room. My next purchase will be the matching dining room table (and, again, a custom glass topper to protect it). I'm also going to hang the TV on the wall and add some matching shelves later this year. If you want to upgrade to a great quality set, I highly recommend the Original Home Office Collection! Just make sure to add custom glass toppers to protect your investment.
Date published: 2020-11-12
Rated 5 out of 5 by from Nice looking, good quality credenza This credenza is nicer quality than I expected. It arrived in perfect condition in seven well packaged boxes. I ordered the riser too which I think makes it look nicer, like upscale furniture. I love that it is modular and that I can rearrange the units as my needs change. I ordered the tuscan brown finish and I am very satisfied with the appearance. It has a faux woodgrain that has held up nicely. I waited until it was on sale and I got a free shipping coupon too.
Date published: 2020-09-21
Rated 5 out of 5 by from a credenza Convenient to use, practical, fits well together and is being put to good use!
Date published: 2020-04-11
Rated 5 out of 5 by from Even Better in Person Cannot tell you how pleased I am with this BD product. Very well built, easy to put together, and BEAUTIFUL!
Date published: 2019-12-16
Rated 5 out of 5 by from 5 cabinet credenza I ordered my 5 cabinet credenza with all file drawers. I now have 10 file drawers taking up less space than my previous credenza with 5 file drawers. It is a beautiful and functional piece of furniture.
Date published: 2017-07-17
Rated 5 out of 5 by from more impressive than I expected packaging fabulous. not a scratch on the 6 pieces. very attactive. substantial and not cheap in any way. glides smooth. beautiful wood and expecially top. very pleased with purchase.
Date published: 2012-02-17
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Product:MO262-Original Home Office™ 82\" Credenzas

Wood Top - 82" Credenza

Original Home Office™ Replacement Hardware