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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Wood Top - 66" Credenza is rated 4.6 out of 5 by 38.
Rated 5 out of 5 by from Fabulous!!!!! I've been looking at his line of furniture for quite some time. Finally decided to take the plunge, & I'm so glad I did! I absolutely love it!! Fabulous quality! Looks amazing in my family room & provides great storage.
Date published: 2020-04-29
Rated 5 out of 5 by from Perfect for home office This is a great piece of furniture, solid, functional and easy to personalize. It is in our home office and adds a great storage space without looking institutional. Packing was very protective-no dings in 5 pieces.
Date published: 2020-03-30
Rated 5 out of 5 by from Great Quality I have bought a 4 unit credenza with the riser about a month ago. I chose 3 units with file drawers and 1 with 4 drawers. The quality and the look of the product are excellent. The file drawers offer full extension. The riser make it look like a complete piece of furniture. I love the black antiqued finish. It looks very rich. I would highly recommend this product.
Date published: 2018-11-09
Rated 5 out of 5 by from Great furniture Total quality and looks great. Ease of setup with 5 cabinets, base and top; no problem with the fit or finish. Delivered via UPS all in excellent condition.
Date published: 2017-02-06
Rated 5 out of 5 by from A great variety of features Great quality for the price. Appreciate that there is a variety of combinations from which I can choose.
Date published: 2016-08-18
Rated 5 out of 5 by from Better than Excellent I was hesitant about buying so large an item online, but am glad I did. It is exactly what my newly streamlined office/guest room needed. I am also glad I bought the grey instead of the white. It's quieter and evokes a sense of calm. Couldn't be happier.
Date published: 2015-07-02
Rated 5 out of 5 by from This product is wonderful I'm so impressed with the high end quality. Each piece was packed with care so no worries with shipment handling. Used the layout guide so measurements were dead on and fit perfectly to my space. One piece was a "in home delivery" - the delivery guys were very careful in handling and placement with attention to not bumping walls or scratching the product.
Date published: 2015-04-11
Rated 5 out of 5 by from Pleased with purchase I ordered this and several other pieces from the Original Home Office Collection in Tuscan Brown. I have a home office with a sloped ceiling, and I was able to map out what would work in my space thanks to the online guide. The color looks better in person than it did online, although there are some slight color variations from piece to piece. The pieces are sturdy, functional, and look great.
Date published: 2012-08-08
Rated 5 out of 5 by from Exceptional Quality! I ordered this piece for my home office and it came within days of placing the order. As always, the quality from Ballard Designs is unmatched. The piece is functional but very, very well built and beautiful. The finish is very well represented by the photo online. I would highly recommend this very well built credenza.
Date published: 2012-02-02
Rated 4 out of 5 by from Credenza Easy to assemble, well made. Some blemishes on the top, but no more than I had with a similar product from pottery barn.
Date published: 2022-10-02
Rated 4 out of 5 by from Beautiful in my Home Office Looks great, really easy to assemble, sturdy. Only issue is that the groves for hanging files are not well made as the ones Ballard used to manufacture so they don't slide as easily, minor issue.
Date published: 2020-10-12
Rated 3 out of 5 by from 66” credenza with wood top Ordered these to expand our office. The original Ballard Design office furniture we purchased several years ago. One of the units had a scratch on the front when we unpacked. We decided it wasn’t worth the hassle and time to send it back. Another unit had a small nick on top drawer front. As much packing that is used for these units, these flaws had to have been on the furniture at the factory. The pieces go together well and are pretty sturdy, although the small drawers feel a little flimsy. These were on sale, so the price was okay I guess. Still seems pretty expensive for furniture made abroad with cheap labor. Glad the office is complete and that BD still carries this line.
Date published: 2019-09-28
Rated 1 out of 5 by from Order still missing zinc tops Bought an office set with zinc tops in August. Everything arrived in pieces, but still no zinc tops for credenza or desk. Have wasted hours on the phone and sending emails following up to see if it has shipped. 4 ship dates have come and gone, still has not gone out. No indication at the time of order there was a backorder issue. Save yourself the headache and find furniture elsewhere.
Date published: 2020-10-08
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Product:MO261-Original Home Office™ 66\" Credenzas

Wood Top - 66" Credenza

Two-Tone Top - 66" Credenzas

Original Home Office™ Replacement Hardware