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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Original Home Office™ 4-Drawer Tall File Cabinet is rated 4.5 out of 5 by 31.
Rated 5 out of 5 by from 3 drawer I received a 3 drawer file cabinet. It is good, arrived with no problems. It is not full as yet.
Date published: 2019-11-04
Rated 5 out of 5 by from Very nice cabinet Very happy with this purchase. Sturdy and seems well built. No damage, but one drawer appears broken. It won’t pull out all the way. Other than that, I feel this is a quality piece, for a reasonable price.
Date published: 2019-09-07
Rated 5 out of 5 by from Even better than expected I bought the 4 drawer ones to add some stylish filing space to an area that is living and workspace, without it feeling too office. These are solid, beautiful, soft close drawers that glide beautifully. I use standard hanging files and they work great. Excellent product at a very reasonable price.
Date published: 2015-08-05
Rated 5 out of 5 by from Great product! I was so glad to find this item on the website. I had been looking for a large file cabinet for months now--they are actually very hard to find. I came across this by accident in the inner pages of the catalog. I wish they featured the item more prominently. At any rate, the wood color (Tuscan brown) is a beautiful, rich brown that complemented our existing furniture (not from Ballard Designs) perfectly. We bought three cabinets to create a large credenza/TV stand and they are working out well. The cabinets are well-made and very sturdy. The drawers open nicely and have some type of magnetic closing mechanism. We are very happy with our purchase. This is the first time I have ever purchased from this catalog, but it will not be the last.
Date published: 2012-02-19
Rated 4 out of 5 by from Beautiful brown wood file cabinets I love these 3-drawer file cabinets. I would have rated them a 5 star, but one of the drawers gets stuck and has to be manually maneuvered back into the cabinet. They are extremely heavy and perfect for my office area.
Date published: 2019-09-14
Rated 3 out of 5 by from Once files are in.... The cabinets (I bought two) look nice and are functional. Only issue I have is the drawers seemed great for the first day pulling in and out. After that, they don’t click shut anymore. You have to push really hard to shut them and some of the drawers aren’t flush to the cabinet anymore. It’s a bit hard to pull them out too. It’s like once you put files in them, they stop working which is the whole point. I got them on sale so I would have been really upset paying full price and this happening. Bottom line...they will work but not smoothly.
Date published: 2020-05-17
Rated 3 out of 5 by from 4-Drawer File Cabinet I ordered the 4-Drawer File Cabinet in the Tuscan finish. I would have given 5 stars, but for the fact the cabinet had a split in the wood in a prominent position on top of the cabinet. With the amount of packing material around the cabinet I question if the cabinet was already damaged before shipment. The wood is a beautiful color and the piece seems solid over all, with good movement on the drawers.
Date published: 2017-01-17
Rated 2 out of 5 by from Heavy and Damaged I had been looking for a while & finally bought the white 4 drawer cabinet. It is heavy it took my husband and I an hour to get it out of the box (lots of packing material). One drawer is almost impossible to get out. One the is one 3x4 spot that looks like they reapplied paint a couple of times and one area is unpainted. The 4 drawers won't close flush, one really sticks out. I gave it 2 stars because it is well built. I called BD and they said they would gladly take it back but I can't get it back in the box, it is way too heavy or they offered $43 to have it fixed locally. Disappointing.
Date published: 2017-04-21
Rated 2 out of 5 by from Poor interior design At first glance, after unpacking and placing the cabinet on the plinth base, I was thrilled. The look of this piece was beautiful. It was a perfect color and has the look of a quality piece of furniture. Then I began to set up my files. The vertical hanging space is just a tad too short to allow the hanging file folders to clear the bottom of the drawer. They drag! Hanging file folders need to "hang". If they drag along the bottom of the drawer it is difficult to impossible to manipulate the folders to select a file. I improvised with a file rack from another old cabinet which provided sufficient clearance (about a 1/16th of an inch) at the bottom for easy maneuverability of the folders. But now the manila folders (with identification tabs) don't quite clear as the drawers close. They rub and will be bent and torn in no time. And forget using my old alphabet dividers...they are just too tall (even though there were no such issues in my old cabinet). Returning this will be more hassle than it's worth, so I will reluctantly keep it and make do with improvisation, but for the cost of this piece, I should not have to improvise. The 2 stars are for the exterior quality, look and construction of this cabinet. I give 0 stars for the interior design. If you can't file your files the way most file cabinets work, it's not a good investment. I expected much better...so disappointed.
Date published: 2014-08-23
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Product:MO533-Original Home Office™ 4-Drawer Tall File Cabinet