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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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2-Drawer File Cabinet is rated 3.0 out of 5 by 4.
Rated 5 out of 5 by from Great - just one recommendation Second file drawer I have ordered and received. Very pleased with the quality. Arrived quickly and in good condition. Only note is you will need to use the small plugs for phones etc as the others are too large too close the pull out drawer which is no real problem. I would suggest Ballard consider updating the plug feature to include direct ports rather than just plugs. But I would highly recommend this cabinet
Date published: 2017-08-29
Rated 5 out of 5 by from Excellent quality cabinets We were looking for something better for our home office than metal cabinets you find at the the big box stores so we tried the Original Home Office 2-drawer and 3-drawer with the charging station. We received them within a week, they shipped in perfect condition and they are WONDERFUL! They are a far better value at $279 than a cheap metal cabinet for $89. The drawers click shut when you close them so they do not randomly roll out. The finish is high quality. We purchased the 2-cabinet plinth base which just added the finishing touch around the base and keeps them locked in place together. The charging station comes with a very long, heavy duty electrical cord. I always have good luck with Ballard products but these cabinets far exceeded our expectations. We will be back for more.
Date published: 2013-10-14
Rated 1 out of 5 by from Charging station is a poor design The charging station is a good idea, poorly executed. Whoever designed the charging station has never used it to charge an iPad. The drawer will not close with the charger plugged in. Rather than putting in a surge protector with a bunch of power outlets, it would have made a lot more sense to put in a surge protector with a bunch of USB charging ports, with at most a couple of power outlets. And the outlets should be positioned so that plugging in a tall charger (like the iPad charger) does not keep the drawer from closing. That could be done by having the outlets point toward the back of the drawer rather than up. Finally, the cord to the surge protector makes the drawer difficult to close. Perhaps the designer should consider actually using the product before selling it.
Date published: 2017-09-02
Rated 1 out of 5 by from Power Strip KILLED my laptop! I purchased the corner unit desk set with two 3-Drawer cabinets with Chargers 2.5 years ago. I had issues with my laptop powering itself off periodically and eventually having electrical/monitor issues. I recently purchased a new laptop because the monitor became unusable. Guess what happened.... MY BRAND NEW LAPTOP STARTING POWERING OFF TOO!!! I brought it to my repair shop and they ran a system test on it with my regular devices attached (Seagate backup and mouse/keyboard). No problems were detected. I brought it home, plugged into a different power strip with surge protection, and have had NO problems since. You would think that a power strip attached to a desk would support a computer, but it killed mine! It was only three years old! Sorely disappointed. This product has cost me time and money.
Date published: 2016-08-11
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Product:MO229-Original Home Office™ Standard Cabinets

2-Drawer File Cabinet

3-Drawer File Cabinet

4-Drawer Cabinet

3-Drawer Cabinet with Charger

2-Drawer Locking File Cabinet

1-Drawer CPU Cabinet

1-Drawer Shelf Cabinet

1-Shelf Cabinet