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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Wood Top - 50" Credenza is rated 4.6 out of 5 by 38.
Rated 5 out of 5 by from Go For It!! It's a must! All pieces came securely wrapped. It completes the look.
Date published: 2019-07-22
Rated 5 out of 5 by from Love all the modular furniture. Everything arrived in perfect condition and fit exactly as I had planned. So glad that I ordered the plinths as they added the perfect addition to the height and finished look of the furniture. love how the file drawers close.
Date published: 2018-10-08
Rated 5 out of 5 by from Solid, well built and looks great I was slightly hesitant about ordering furniture for my home office online, but didn't want to get into self-assembly or spending a lot more money on professional office-grade furniture. I ordered the 3-cabinet credenza, with plinth and 3-drawer hutch, plus an additional 2-drawer filing cabinet and plinth, and was very impressed with the quality when they turned up. They were almost "over-packaged", but the quality of the packing meant that there wasn't a dent or scratch on anything when they arrived. The website was slightly problematic, and wouldn't let me order certain items in the combinations and colours I wanted, but the helpful lady on the phone put my order through for me without a problem. I was happy enough with my office furniture to then order a coffee table, which I'm also very pleased with, and would certainly order from Ballard Designs again in the future.
Date published: 2015-09-14
Rated 5 out of 5 by from Really nice! I was a little bit skeptical of ordering an entire office worth of furniture w/out seeing the quality live, but this is REALLY nice. It looks great and the color/finish is a beautiful dark gray color. Assembly was minimal and quality of packing was great to prevent damage. Looks fantastic and the plinth bases are good too.
Date published: 2014-12-11
Rated 5 out of 5 by from Solid,handsome furniture piece to be proud of Am extremely pleased. 3-Cabinet Credenza was exactly what I wanted and needed. Even the skeptics in my family who had advised me not to order on line were impressed and said I had made an excellent choice. They agreed that the credenza was good-looking and well crafted. You have a product to be proud of.
Date published: 2012-10-12
Rated 5 out of 5 by from Beautiful and functional. The quality exceeded my expectations! I debated ordering a piece like this online but am so glad that I did.
Date published: 2011-07-05
Rated 5 out of 5 by from Solid quality and beauty have increased my organization! For Christmas, at my request, my husband got me a 3-piece set, plus the hutch, for a total of 12 drawers and 3 shelves. I've placed my filing in the 2-drawer chest, and the kids' craft stuff fits in all the rest of the drawers. The pieces are solid and roll smoothly, plus you cannot open one drawer when another is open, which prevents toppling. We did follow the instructions and attached everthing to studs in the wall, however. I actually told my therapist that I am feeling more in control of my life now because I immediately file incoming papers rather than creating a huge pile to be addressed later.
Date published: 2011-04-06
Rated 4 out of 5 by from Assemble Issues Top does not have pre drilled holes as specified in the Corner Desk installation instructions for the support Connectors.
Date published: 2020-05-22
Rated 4 out of 5 by from Best for storage I absolutely LOVE all my new office furniture from this collection. I went back and forth between a few different lines and ultimately I needed storage space. I’m so happy I went with these.
Date published: 2019-08-21
Rated 4 out of 5 by from Really nice, but . . . Received and set up a 3 cabinet credenza today. Arrived quickly and set up was simple. I got some tools out expecting to need something, but no tools required. Looks nice - just as advertised in the pictures. Feels like good quality and should hold up nicely in a home office. Only issue is on the 3-drawer file cabinet the top 2 drawers are not full extention - which was advertised. The file drawers are full extention.
Date published: 2017-07-15
Rated 4 out of 5 by from Quality The finish and weight of the wood drawers have a quality feel. Easy to assemble the three file credenza. It was great to be able to select either two or four drawer option. Some of both worked great for us.
Date published: 2016-03-25
Rated 4 out of 5 by from LIKE THE PRODUCT THE PRODUCT SHOULD BE FINISHED ON THE BACK, TO ENABLE FLEXIBILITY IN ITS USE. COMPARABLE ITEMS FROM OTHER VENDERS HAVE THIS FEATURE. ALSO, THE MANNER IN WHICH YOU NOTIFY CUSTOMERS ON AVAILABILITY AND SHIPPING INFORMATION IS CONFUSING, AND VIRTUALLY USELESS.
Date published: 2015-12-22
Rated 4 out of 5 by from Good looking solid product! We ordered the 3-cabinet credenza along with the desk with base plinths. All pieces arrived in excellent condition, unpacked and set up reasonably easily. This is a very nice looking and solid furniture collection, especially for the price. The cabinets are manufactured wood, however, not solid pine as advertised in the print catalog. Unfortunately, we had to return everything as we have a family member with multiple chemical sensitivities who cannot tolerate the off-gassing from manufactured wood products. Ballard customer support was extremely accommodating, agreeing to a full refund including shipping costs both ways. That's customer support! So, if you don't mind manufactured wood (which is common in furniture products today), this is a great buy.
Date published: 2015-08-10
Rated 4 out of 5 by from This product is true to the merchandise description. I am very satisfied with the Credenza and was pleased with the design options offered. Shipping was prompt and delivery was swift. My only suggestion would be to improve the drawer pulls to a more comfortable design to assist opening. Perhaps more of a handle style than the "finger hook" shape.
Date published: 2015-02-09
Rated 4 out of 5 by from Great product but needs more color options I have been looking for an affordable wood file cabinet for home office for several months. This product is the best price and quality unit I could find so I decided to take a chance the color would match my desk. Unfortunately the Tuscan is more red than my brown desk. The unit is great for the price so I am keeping it but it would be nice if there were more color options.
Date published: 2012-02-16
Rated 4 out of 5 by from The product did not meet expectations We bought two corner desks flanked with a single cabinet and separated by a three cabinet credenza. A combination of five cabinets:a.two drawer-one file drawer, b&c. two shelves(2ea), d. two file drawers, and e. four drawers. Visual - excellent-look great Packing for shipping-Excellent-heavy duty boxes, well padded. File drawers-good suspension-very functional-14 3/4" deep Small drawers-very poor suspension-very shallow 13" deep drawer -1 3/4" less than file drawers-std pencil trays do not fit. obvious attempt to cut production cost. Corner desk tops-bad support design.inadequate support. Looks great, ok for light or casual home use, but considering the negatives, not a good value for every day home office use.
Date published: 2011-09-18
Rated 3 out of 5 by from Looks good.....but The piece is solid and well built. The only thing I would suggest is to add at least another option for the brown color. I purchased this piece in brown, hoping it was a good shade if brown, but was extremely disappointed. The brown color was more reddish. It looked like old fashioned fancy cherry color and was very outdated. I immediately refinished it and am now in love with it.
Date published: 2020-02-13
Rated 3 out of 5 by from Desk Really like my entire set, however, the lock file cabinet does not close smoothly and seems out of alignment.
Date published: 2019-11-24
Rated 3 out of 5 by from Had to pay for Locksmith The two drawer locking cabinet arrived, but the key did not unlock it. They sent another. It did not unlock it. Did not want to ship back because very heavy and I am not that strong to move with hernia. Had to hire a Locksmith who had to take out lock. Turned out the mechanism was what was defective inside. Bummer. Cost me $85, now have hole in my unit. Love the unit configurations though. Just wish the mechanism quality would have worked or I had someone I could ask to ship back.
Date published: 2019-07-01
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Product:MO260-Original Home Office™ 50\" Credenza

Wood Top - 50" Credenza

Zinc Top - 50" Credenzas

Riser - 2 1/4" Plinth Base