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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Wood Top - 34" Credenza is rated 4.5 out of 5 by 13.
Rated 5 out of 5 by from Second review - still great product There is another review from me further down, on products that I bought in 2007 and sold a few years ago. I couldn't find anything else nearly as good, so ended up buying a new 3 cabinet credenza. Still an excellent product, excellent shipping. And to answer the person who gave this 1 star because the corner desk looked flimsy, I used that corner desk daily for about 6 or 6 years, disassembled it to move 4 times and screwed it back together, and it was solid when I sold it.
Date published: 2018-03-15
Rated 5 out of 5 by from AWESOME Use: Home/Office. We chose this cabinet because it did not waste space with in the file drawer, thanks to this great design, we were able to fit 4 file cabinets in a space we previously could only fit 2. TRULY FANTASTIC USE OF SPACE! GORGEOUS color and finish! Extremely well packaged-protective packaging(heavy)
Date published: 2017-03-02
Rated 5 out of 5 by from Excellent Quality & Value I had been searching for a file cabinet for our home office that looks like quality furniture. I ordered all 4 color swatches and chose the gray. I had a few additional questions and the Customer Service person not only answered them but helped me place the order. I am really happy with the color and the quality of the product. The pieces are well constructed, sturdy and have safety catches that prevent the unit from tipping forward. I expect to have this unit for years to come.
Date published: 2015-11-19
Rated 5 out of 5 by from Why did I wait so long?? I ordered 2 credenzas and the desk. Arrived, pretty much assembled, in two days! Looks great and is functional. I been waiting 20 years to get my office done and with this furniture, we did it in a weekend! Thanks!
Date published: 2013-08-11
Rated 5 out of 5 by from beautiful cabinet This is a beautiful filing cabinet. The finish is lovely and the drawers open and close smoothly. I like that you can't open top bottom drawer without closing the top. I had a cabinet almost fall once, so this is a great safety feature.
Date published: 2012-05-31
Rated 5 out of 5 by from Attractive, well made, practical The components are well made and look even more attractive than the photos in the catalog or on the website. I bought a desk, 2-cabinet credenza, and 1-cabinet credenza and I love that I can switch the five cabinet pieces around in the future. The top fits the 2 cabinets together snugly so that they are sturdy. I would have gotten bigger sets (3-, 4-, or 5-cabinet units) but was limited by space constraints in my tiny home office corner (only 6'x11') and the fact that I wanted to have 2 "desk" areas, one for my sewing machine (so it can stay out and not in a closet all the time) and one for writing/bill-paying etc. The online design tool was extremely helpful in letting me play around with what would fit so that I could truly maximize my "Mommy Office."
Date published: 2012-01-11
Rated 5 out of 5 by from Love it! This is a great cabinet for a room that is multi-use. I did not want a metal file cabinet in our room. This piece looks like furniture. Also very well made - and holds a lot.
Date published: 2011-12-30
Rated 5 out of 5 by from Best product for customizing I have an office that is used for work, personal use, and crafting. I also wanted something that would allow for two separate work spaces. I looked and looked for options on the market today that would give me as many options and scenarios as this collection does and couldn't find it. I bought a total of 16 pieces and NONE came damaged and I was able to assemble the entire room by myself. I am so happy with this collection I would recommend it to anybody. I actually did one custom thing because I wanted more knee space between the corner unit and the return so I used two of the shallow cabinets in conjunction with the 2-credenza top. This created a cantilever effect. In order to make sure the desk top wouldn't collapse I pulled them forward slightly, anchored the two units to the top and then the top to the top on each side with metal brackets. It worked beautifully! You couldn't do this without anchoring the top somehow otherwise it would just fall over when you lean on it. This collection is just amazing and I'm so glad I found it!
Date published: 2011-08-08
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Product:MO259-Original Home Office™ 34" Credenzas

Wood Top - 34" Credenza

Zinc Top - 34" Credenzas

Riser - 2 1/4" Plinth Base