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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Original Home Office™ - 2 Drawer Organizer is rated 4.5 out of 5 by 34.
Rated 5 out of 5 by from Great product It took forever to get here, but now that's is here, I love it. It is exactly what I wanted.
Date published: 2020-07-13
Rated 5 out of 5 by from Just the thing. This sturdy box is attractive, well-made and perfect for holding/hiding the small items I want easy access to. My counter tray was a cluttered mess, this box keeps those items hidden, yet easily available.
Date published: 2020-03-04
Rated 5 out of 5 by from Extra storage space. This gives added storage space without giving up much room on the desktop. Perfect for all the little things you need like envelopes, paper clips, pens and stamps.
Date published: 2020-02-20
Rated 5 out of 5 by from Perfecct size and a perfect match to your other Tuscon color items Love the color match to my cabinet i bought earlier from you. Perfect size to hold copy paper for our printer and keeps it hidden in our living room.
Date published: 2016-04-22
Rated 5 out of 5 by from Good looking, functional small accent unit. I ordered a brown and a white unit for different places. The drawers are quite functional and the units are good looking. I have since ordered another white one for the bathroom counter that I think will give added storage.
Date published: 2015-02-20
Rated 5 out of 5 by from Original Home Office Organizers A very nice product - I am using it on my desktop to organize my my checkbook, receipts, coupons, etc. The drawers are deep enough to accommodate a typical coupon organizer, the kind you see in office supply stores. The finish is slightly rustic (Tuscan brown), which worked well for my office.
Date published: 2013-04-06
Rated 5 out of 5 by from Exactly what I needed! I bought this along with the large hutch for my kitchen desk. I have been so organized ever since! No more piles of mail and random stuff. I love it!
Date published: 2013-01-04
Rated 5 out of 5 by from Ballard has unusual and lovely items of excellent quality which are competitively priced, i.e., affordable. I rated this excellent, but there was a very minor flaw -- there was about a 1/4" slight indentation, scrapped of varnish, on the top of the left side of the bottom drawer. The outside is in excellent conditioun. But I love this product, as I placed my laptop computer on top of it, which makes my computer a perfect height for me. I haven't resolved totally what I will put in the two drawers, but I have put a few pads of papers, some pens and pencils, etc. Ballard has unusual items of excellent quality which are affordable, i.e., competitively priced.
Date published: 2012-04-30
Rated 5 out of 5 by from Very useful product!! The drawers slide really well and smoothly. I am using it to store stationery on my new Ballard OHO desk combo. It looks great, matches the other pieces, and is so practical!
Date published: 2012-01-11
Rated 5 out of 5 by from Make up organizer I use this in my bathroom on the counter to hold mineral make up. It looks nice and keeps me organized. It was a great purchase!
Date published: 2011-12-08
Rated 4 out of 5 by from Make-up and Hair Tools Organizer Great organizer, I just wish drawers were a wee bit deeper. I use it on my dressing table to organize make-up and hair items. Everything fits but an extra 1/2 inch drawer depth would be appreciated.
Date published: 2020-05-24
Rated 2 out of 5 by from I like but there is an issue I like this organizer, but I was not happy to find out the back is not finished off. My desk is in the middle of the room and the back is a cardboard piece with stickers on it. My boss is going to fashion something to cover this, but it was very disappointing to see. It would have been a great solution for something against the wall.
Date published: 2014-03-28
Rated 1 out of 5 by from Disappointed From the very beginning of my order, everything was promised, but absolutely nothing was followed through. The desk arrived over three weeks late and damaged along with very poor workmanship throughout the desk. Will not be purchasing from Ballard again. Wish I could put a ‘no star’ for a rating.
Date published: 2021-07-08
Rated 1 out of 5 by from Not what I expected I bought this thinking it would fit under the matching piece, desk organizer, but it doesn’t. It's a bit larger.
Date published: 2020-07-08
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