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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
We apologize, but this item is no longer available.
Total: $399.99
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Orb Chandelier is rated
4.9 out of
5 by
298.
Rated 5 out of
5 by
SFLAMOM from
Great Light!I posted a before and after because I think it is such a big difference. My husband installed it for me and he had to cut the screw to make it flush, but other than that it was an easy install. I went with the candelabra lights and no ornament on the bottom, but I may change to round lights. Now the only problem is when to buy the petite orb for the foyer to match. It was well packaged and was delivered quickly.
Date published: 2015-07-11
Rated 5 out of
5 by
FinallyHappy from
Perfect!I've been looking for the perfect chandelier for a long time & the orb chandelier adds a modern touch to the dining room. I purchased the mid-sized fixture and it looks terrific.
Date published: 2015-06-22
Rated 5 out of
5 by
psfs from
Love this light!!!I looked and looked for the perfect chandelier for my dining room and this was it! I purchased the bronze orb and it looks amazing. I've received many compliments.
Date published: 2015-05-20
Rated 5 out of
5 by
Settledinflorida from
Just wonderful!This is such a versatile chandelier and it looks great!!!
Date published: 2015-05-02
Rated 5 out of
5 by
sillygirl4 from
I love this ChandelierWe just completed a kitchen/first floor renovation and I have to say the Orb Chandelier is one of my most treasured finds. It is just beautiful. It makes the dining room! We have it on dimmer and it can get very bright or dimmed down for mood lighting. I am in love....
Date published: 2015-04-10
Rated 5 out of
5 by
Happycustomer64 from
Low ceilings caused complications, but, I LOVE this chandelierOur ceilings are VERY low. 90.5 inches (7 and a half feet), to be exact. I was not sure this chandelier would work in our space. We purchased the small one in aged silver. Our electrician had to hang it using 4 chain links only; we took off the 8 inch rod that comes with it. It looks GREAT! We absolutely love it. Currently, we have 6o watt bulbs in on a dimmer, but I may change them out for 40 watt bulbs. This chandelier is stunning and made so well. Thank you, Ballard!
Date published: 2015-04-01
Rated 5 out of
5 by
Knottafarmer from
A great chandelier for a rustic kitchen.This fixture was purchased and installed in the dining area of our large family kitchen and in bronze looks right at home over a large farmhouse table. Without attaching the crystal orb, it blends in wonderfully with surrounding antiques and vintage artwork. It is very well made, balanced to hang perfectly, and provides more than ample light using 60 watt clear bulbs. (A dimmer switch is used when low light is needed.) As mentioned by other reviewers, packaging was excellent and delivery was fast. I could not be more pleased with this purchase.
Date published: 2015-03-15
Rated 5 out of
5 by
hbmb1019 from
StylishI LOVE this chandelier! It is so stylish. It fits perfect over my dining table. The chandelier is very light and easy to install. It calls for 60W bulbs but 6-60W bulbs made it too bright so we opted for 40W and it is perfect. I am so happy with my purchase. I have been looking at this for a few years and questioning why I waited so long!!
Date published: 2015-03-09
Rated 5 out of
5 by
alleykat from
Great purchaseI got the Orb chandelier in small size and bronze finish. It is not small, it's perfect for a dining room. Also, the bronze color is dark, almost black. I didn't use the adjustable chain it came with because of my low ceiling. I love the look of it, simple but beautiful!!
Date published: 2015-03-06
Rated 5 out of
5 by
COHNC from
Have it in two sizesFabulous quality, sensational look, everything you are looking for! I have been updating my living room after a lifetime of traditional/colonial decor and took a chance on this fixture. I have seen many like it at higher price points, but I can't imagine anything better. I did not hang the crystal pendant though. I liked the look so much that I bought a second one in the smallest size for my powder room. It still makes a statement and looks great!
Date published: 2015-02-25
Rated 5 out of
5 by
Galleriagirl11 from
Amazing lightI replaced my ugly ceiling fan with the bronze large orb chandelier & couldn't be happier. What a difference it made! We have a vaulted ceiling about 18 feet high & it really helps fill in the empty space. We had more than enough chain & actually ended up removing some. When the light is on it makes a neat pattern around the room., my daughter says it reminds her of the epcot ball. FYI the large light box barely fir through the door. Something to be prepared for.
Date published: 2015-02-22
Rated 5 out of
5 by
Bradybunch from
This chandelier makes a statement!Love this chandelier. High quality. Looks even better in person. I was worried about the chandelier overpowering a small dining space in our beach house, but the design and openess of the fixture are stunning in the room. Love it. Ordered the small which was plenty big.
Date published: 2015-02-20
Rated 5 out of
5 by
Pionus from
Nice, fun, different!I took out an old chandelier that just didn't work..this is open,young,easy to install and just the right touch. Made well, great buy!
Date published: 2015-02-14
Rated 5 out of
5 by
MJS85 from
Beautiful Orb light fixtureIt took me 2 years to order this light fixture been contemplating what size, so I ordered both since I had 30 days to return and free shipping.. I ordered small & large, kept small one and set in open dining area w/ 10ft ceiling it looks perfect.. Large one was humongous so I returned it back, maybe for a mansion..
Date published: 2015-02-13
Rated 5 out of
5 by
LLHR from
This product is beautifully madeThe Orb Chandelier is just what I hoped it would be. It is well made, assembles easily and looks beautiful when lit. Getting it on sale was a bonus!
Date published: 2015-01-23
Rated 5 out of
5 by
Asolare from
Stunning!Everyone has asked where I purchased this fixture. It makes an understated statement as one walks in the door and I simply love it!
Date published: 2015-01-20
Rated 5 out of
5 by
DecorIsMyBag from
Petite Orb Is Just What I Wanted!I ordered the petite orb to add to a dark corner. The room has 14ft ceilings, and the 6ft of chain provided, along with the 8" connecting rod, allowed the light to be the perfect length for my needs. I'm very happy with the result and the quality of the product. It's my 5th lighting purchase from Ballard, and I've never been disappointed. Great value for great design!
Date published: 2015-01-17
Rated 5 out of
5 by
DBDinOC1 from
Love this Chandelier!I purchased the small orb chandelier in aged silver to hang over my family room. My condo had an open floor concept that the second floor landing allows you to look down into this room that I knew I wanted to give a more dramatic flair to lighten up the place and add a touch of sophistication. This piece was perfect! The cord and chain attached needed to be modified to include the longer extension so my electrician replaced it with a 16ft chain and swag that was then cut down to 9 1/2 feet. To minimize holes in the walls between floors, we tapped into the electrical upstairs but we used a Skylink wireless remote downstairs so that I have option to control the light from either floor. Just finished yesterday and so pleased how everything turned out!
Date published: 2015-01-10
Rated 5 out of
5 by
grammyhammy from
Stunning chandelier for the diningroomThis chandelier is gorgeous! It arrived all assembled, which made it easy to install. Everyone that sees it comments on how beautiful it is. A real statement piece for my diningroom
Date published: 2014-12-20
Rated 5 out of
5 by
JoyJoy from
Very happy with these fixtures.We have installed the smallest orb over the kitchen sink, the larger one over the table in the kitchen eating area. It's very different than what we "inherited" buying our current home and I love them. Adds a bit of fun and getting lots of compliments.
Date published: 2014-12-20
Rated 5 out of
5 by
LoveBD4ever from
Absolutely Beautiful!I can't write enough good things about this chandelier. I have had my eye on it since BD came out with it. I'm so glad I ordered it! The size is perfect over my dining room table (ordered a small). I've already received compliments and couldn't be happier.
Date published: 2014-12-18
Rated 5 out of
5 by
ChristineG from
Love itI bought this chandelier in silver. It is so beautiful and perfect for the coastal look that I am going for in our new home. We have only had it for a few days and have already gotten multiple compliments.
Date published: 2014-12-15
Rated 5 out of
5 by
mamashill from
best chandelier EVERI have ordered many items from Ballard so I have no reservation in ordering online, sight-unseen. I ordered the large orb for our dining room which needed an update, but didn't want to obstruct the view through the windows and when I saw this in the catalog I knew it would be perfect. I used round bulbs instead for a more modern look and didn't use the large jewel that hangs from the center. High quality, was easy to install considering the size, and the light reflecting on the ceiling is beautiful.
Date published: 2014-12-12
Rated 5 out of
5 by
Cybershopper1 from
Contemporary flairChandelier arrived packed very securely and therefore undamaged. Installation was easy since we just replaced an existing fixture. We installed 6 - 60wt bulbs which illuminates the room fully. We plan to install a dimmer switch when full light is not needed. Clean crisp simple lines for that contemporary flair.
Date published: 2014-12-08
Rated 5 out of
5 by
interiordesignbyme from
Nice light fixtureAfter searching for months, I decided to purchase this orb chandelier. It is perfect for an open, transitional space. The fixture was installed above our breakfast dining table. The aged silver finish goes well with our stainless steel appliances in the kitchen.
Date published: 2014-11-24
Rated 5 out of
5 by
EAinVirginia from
Looks Great!The Orb looks great, its the focal point in my family room. Everyone thinks I paid much more for it. Thanks for making a quality product. I have the large one, I am thinking about getting the smaller one for my hallway.
Date published: 2014-11-14
Rated 5 out of
5 by
carefulShopper from
This chandelier is beautifulI looked for quite a while to find the perfect chandelier for above our kitchen table. We have nine foot ceilings and I bought the small size. As some of the previous reviews indicated, at first it seemed pretty large, but once it was hung it was perfect. I used 40 watt bulbs which are plenty bright. The lines in this fixture are beautiful. It does cast shadows on the ceiling in the evening, but personally I think it just adds to the ambiance of the room. I couldn't be more pleased with this purchase.
Date published: 2014-10-26
Rated 5 out of
5 by
3Rivers from
Gorgeous and FunctionalI have three of the petite size over our kitchen island; the electrician put them on a dimmer switch. These are truly gorgeous -- they look very high end. You know you've got a winner when everyone from teenagers to senior citizens tells you they like the lighting.
Date published: 2014-10-13
Rated 5 out of
5 by
movingsoon from
still remodeling, can't wait to see it hungI am pretty sure this will look awesome over our antique French farm table. Still remodeling and hope it will be up within the next two weeks. Twelve foot ceiling in very open den, dining, kitchen and living room area. It will be perfect.
Date published: 2014-10-12
Rated 5 out of
5 by
jm904 from
LOVE this chandelierI am obsessed with this chandelier. I purchased the large bronze finished one to hang in my dining room. It makes such a statement. I love the shadows that it throws onto the wall & ceiling. I used round clear bulbs which look awesome, and I removed that dangling clear glass bulb from the bottom - I personally think it takes away from the orb. So happy I purchased this!
