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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Niles Double Coat Rack is rated 4.6 out of 5 by 95.
Rated 5 out of 5 by from It took me 8 Years..... I purchased my first rack back in 2013, and it's still standing Sturdy & Beautiful. My second purchase was in 2015 and both purchases were so worth it. Get yourself one or two, you will not regret it..... Real Talk-True Review Just-Jah'
Date published: 2021-02-06
Rated 5 out of 5 by from Easy to assemble nice looking I can’t speak to how this will hold up but it is perfect out of the box.
Date published: 2020-07-09
Rated 5 out of 5 by from Excellent Clothing/Coat Rack! I absolutely love my Niles double coat rack. This rack was assembled by a family member in about 15 minutes with no issues. It has been a game-changer in terms of giving me so much room now to neatly hang and display my tops, pants, jackets and sweaters, as well as using the top shelf for decorative boxes holding hats, scarves, etc. Having the double rails is a dream. The bottom shelf is useful for shoes, boxes or any number of things. The unit is very sturdy, is not wobbly or weak, and it really looks stylish in my bedroom! I also bought the PEVA zipper-up garment covers to protect the clothes from dust, and to keep the clothes organized. So glad I bought this, would buy another!
Date published: 2020-05-12
Rated 5 out of 5 by from Perfect I've had my racks (2) nine (yes 9 years), and they are still standing strong, looking fabolous and worth every pennny spent. I'm now trying to justify a 3rd purchase.
Date published: 2020-01-20
Rated 5 out of 5 by from Just what i needed Perfect decorative piece to help keep my clothes organized. I was able to fit much more than expected. Very happy with my purchase.
Date published: 2019-12-17
Rated 5 out of 5 by from Easy, pretty, sturdy! Easy assembly! Came with tool. All screws same size! Easy to follow instructions. Looks great and sturdy! Love!
Date published: 2019-01-19
Rated 5 out of 5 by from Great extension to my closet Just received this yesterday and it was so easy to put together and it's well made. Adds so much function to organizing my wardrobe in my city loft. Looks nice! It adds a lot of value for the price.
Date published: 2018-09-21
Rated 5 out of 5 by from I would recommended this item. This rack is sturdy, holds lots of cloths and has an elegant design.
Date published: 2017-06-06
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Product:MI410-Niles Double Coat Rack