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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Moroccan Floor Mat is rated 4.5 out of 5 by 76.
Rated 5 out of 5 by from Love this mat! This is a beautiful addition to my new design. It coordinates well with my spa color scheme and the Devlin rugs I have in the space. And, since it is a lively print, it adds a bit of playfulness.
Date published: 2021-01-27
Rated 5 out of 5 by from Adorable & Flat I love these mats. They are super flat...add a layer of protection to my hardwoods and are cute as can be. I ended up getting 3 and will be ordering more in the future. Thank you!!
Date published: 2021-01-05
Rated 5 out of 5 by from Love it! This is the first time I've used a mat instead of a rug or carpet and I love it! Way easier to clean. Looks great!
Date published: 2021-01-03
Rated 5 out of 5 by from Stylish, stays put, and easy to clean Love everything about this floor mat, which I put in front of our kitchen sink to protect the hardwood floors. It stays in place, looks great, and is easy to both sweep and mop. Coordinates nicely with the arabesque tiles in our backsplash, without looking overly "themed." It's not particularly soft/squishy, but that's not what I was looking for - I just wanted nice-looking, easy-to-clean floor protection, and this fits the bill.
Date published: 2020-10-16
Rated 5 out of 5 by from Super pretty These are fantastic floor mats. They look great and I think they are going to wear well. They are thin, so if you’re looking for cushioning, these might not be your first choice. But I am very happy with my purchase.
Date published: 2020-09-20
Rated 5 out of 5 by from Nice floor mat! I like this floor mat. It is thin and non-slip. The colors go well in my kitchen.
Date published: 2020-08-30
Rated 5 out of 5 by from Love the Rugs I am happy with this purchase. These mats looks good and clean easily. This “low profile” rug/mat is a good option for seniors - where tripping or stumbling over rugs is a safety hazard. My mother likes mine so much, she is going to purchase for her home and she is in her 80s!
Date published: 2020-07-05
Rated 5 out of 5 by from Moroccan floor mats At first I didn’t think I would like them . BUT, they just mop up easily and are low, so you do not trip on them.ALSO, they are made in the USA
Date published: 2020-06-26
Rated 5 out of 5 by from Nice Pattern Nice pattern that matches my kitchen. Keeps water from kitchen sink from getting on my hardwood floors. It's a little thinner than I expected and not super cushy like some of the thicker ones, but I still really like it.
Date published: 2020-06-24
Rated 5 out of 5 by from Excellent Choice With a new puppy in the house, it was the perfect choice for the entrance ways from the outdoors to the kitchen. They are easy to clean and add some color and whimsy to our living space.
Date published: 2020-04-28
Rated 5 out of 5 by from Moroccan floor mat Excellent for the kitchen. Stylish and easy to clean.
Date published: 2020-02-25
Rated 5 out of 5 by from Floor Matt I really like the look and find this very functional for the kitchen. Quality is very good, I am very happy with my purchase.
Date published: 2020-01-14
Rated 5 out of 5 by from Bought 2 more! Love the floor mat so much I purchased 2 more! They are beautiful and practical.
Date published: 2020-01-06
Rated 5 out of 5 by from Love this floor mat so much, I’m buying another one!
Date published: 2019-12-08
Rated 5 out of 5 by from Pretty and Practical Love this floor mat so much, I’m buying another one!
Date published: 2019-11-09
Rated 5 out of 5 by from Moroccan Floor Mat I love this floor mat. It went from the shipping box straight to my mud room floor staying flat - edges didn’t curl at all. And even wet, it’s not slippery. Great purchase!
Date published: 2019-08-31
Rated 5 out of 5 by from Perfect kitchen rug! This is the perfect rug for my kitchen! Stylish, durable and the perfect size. Doesn’t move or bunch up either. Considering another for the door as you enter my home from the pool! Perfect for wet or high traffic areas!
Date published: 2019-05-01
Rated 4 out of 5 by from Moroccan Floor Mat Looks great in front of my patio door and can handle my 120lb dog.
Date published: 2021-08-14
Rated 4 out of 5 by from Great but color off My two mats arrived yesterday. I love that that they are flat, they don't slide, doors don't catch on them and look really pretty on my cream tile in laundry. But, I would not call these gray--they are greenish blue with small amount of grey. As the rest of my laundry area is black and cream I didn't want to order more black items but now I wished I had as I do not have any blue in my house and this is a bit jarring to me. I am sure I will grow to love them but just a bit disappointed that the description was misleading.
Date published: 2021-01-08
Rated 4 out of 5 by from Love this mat but color is not grey I absolutely love this rug but I ordered grey and it is more of a light blue. Wish I had ordered the black because I really wanted grey.
Date published: 2021-01-03
Rated 4 out of 5 by from Great quality It is easy to clean and great quality. It does not move or slip at all. I would like it to have a little more cushion; it is thinner then I thought it would be.
Date published: 2020-08-24
Rated 3 out of 5 by from Attractive, Flat But Not Perfect Attractive and suitable for nearly every decor style. However, it does not stay in place and required the purchase of floor gripping tape.
Date published: 2021-12-03
Rated 3 out of 5 by from NOT black The rug is beautiful but it is NOT black. Greys and blues which don't match my decor at all. Too much of a hassle and expense to return. Very disappointed.
Date published: 2021-04-24
Rated 3 out of 5 by from Moroccan Floor Mat I love it for many reasons! It looks nice in my husband's home office. I like that it is made in the US and wipeable. The only problem is, the top layer is starting to peal up.
Date published: 2021-04-05
Rated 3 out of 5 by from thx I bought two floor mats and love them, but on one of them the vinyl is starting to peel on the edge and I have only had it for about 1 month. .
Date published: 2020-10-09
Rated 1 out of 5 by from Still waiting on this It hasn’t arrived yet. I’ve waited months at this point and have forgotten.
Date published: 2020-04-10
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