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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Morgan Tall Bookcase is rated 4.4 out of 5 by 8.
Rated 5 out of 5 by from Perfect For My Home Office The height and depth of the shelves are perfect for organizing and displaying books, pictures, and momentos. I purchased the mahoganey brown finish and it coordinates perfectly with my desk and brown leather club chairs. I also purchased 2 of the baskets for the lower 2 shelves to hold notebooks and periodicals for the professional learning courses that I teach--the baskets keep the course materials together and provide a neat appearance rather than having them stacked on the shelf. Assembly of the bookshelf was easily accomplished.
Date published: 2016-09-21
Rated 5 out of 5 by from Just what I needed, expected!! These (I ordered two) were so easy to assemble. Boxed nicely, no damage. Under a week for delivery. I am 67, female and with the tools and instructions included, had my shelves in my study/bedroom filled with books and display in 2 hours. Truly. Love them...order and you will be pleased.
Date published: 2016-02-19
Rated 5 out of 5 by from Beautiful, functional shelves I bought the Morgan 4-Shelf Tower in Mahogany. It is a rich reddish-brown, just slightly darker than it appears on my computer. It is beautiful and really sets off the decorative items I have displayed on it. I also purchased the basket that fits the shelf perfectly. I keep it on the bottom shelf, and it works well to hide my afghan when I'm not using it. I also bought the matching Morgan end tables with baskets, and the overall look is classically beautiful with a casual, comfortable touch due to the baskets. I highly recommend these Morgan shelves and am pleased with the quality of Ballard products. One note: the shelves and end tables are very easy to put together. However, I found the glue and wooden dowels unnecessary and unwarranted. First of all, the dowels did not fit; they were too small to fill up the space provided for them. Secondly, the bolts and washers provided give more than enough strength to the construction to hold it all together.
Date published: 2014-05-20
Rated 5 out of 5 by from Perfect Functionality, Stunning Display I needed a media unit in the FR next to the fireplace. The Morgan Tower works perfectly as a multifunctional and attractive shelving unit- great for small spaces. I'm using it with 2 Ballard baskets for media and picture display. The baskets are great for storage and hide all wiring for a neat display so don't fret the lack of drawers. Of course, it marries perfectly with other Morgan furniture in the room but also with the Casa Florentina Caprice side table in distressed yellow and the Newport demilune in dark mahogany. Quick assembly (LOL hubby did it in < 30 minutes).
Date published: 2014-01-14
Rated 5 out of 5 by from Looks great, easy to assemble. This book case looks great, is sturdy, very easy to assemble. This particular book case is for my daughter's dorm room and we did not use the wood glue included for the wood pegs ( since the book case will be disassembled in the spring) The assembly took at the most 15 minutes, including laying out the pieces and identifying what is what.
Date published: 2013-09-15
Rated 4 out of 5 by from Antique white is a pale yellow, does not go with Pottery Barn white I ordered 4 shelves for a child's room in hopes of matching my pottery barn bed/ desk. It is not possible to get a paint sample, so I am hoping to keep someone else from the hassle of return/exchange.
Date published: 2017-06-15
Rated 4 out of 5 by from Nice classic Shaker design I had been looking for a pair of bookcases for my living room, and after a long search, happened upon these bookcases on the Ballard website. The style is simple classic Shaker, and would probably go with almost any design scheme, from traditional to modern. The only thing I would have liked is if they'd been taller. The quality is OK, not excellent, but fine.
Date published: 2016-08-08
Rated 2 out of 5 by from Nice color but disappointing I bought this shelf tower and the matching coffee table in medium walnut. The table came out great and the color on both is really nice but this shelf tower came together cheaply. When putting it together you use dowels, so I do not think the misalignment is my fault and there are spaces between the top and sides which makes it look cheap. Also there is what appears to be glue on the top of one of the sides too.
Date published: 2018-03-16
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Product:MV310-Morgan Tall Bookcase