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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Morgan Low Bookcase is rated 4.3 out of 5 by 35.
Rated 5 out of 5 by from Sturdy and beautiful Morgan bookcases The low and tall bookcases were not difficult to put together. They came with excellent instructions! It took my husband and I a couple of hours to put both of them together. They look beautiful and are very sturdy.
Date published: 2019-08-31
Rated 5 out of 5 by from Morgan Low bookcase Arrived with no damage. Very heavy! My husband and I put it together in an hour. Good instructions, excellent quality, very happy with finished product. Looks great under window in living room.
Date published: 2019-07-26
Rated 5 out of 5 by from Perfect piece I recently redid my living room with the help of an excellent interior designer. I spent a bunch of money, and there just wasn't much left in the budget when it came down to my last purchase, a new media console. My favorite option was way out of my price range, but I happened upon this Ballard piece for a fraction of that cost and ordered it, figuring I had little to lose. It's perfect: sturdy, well-made, nicely finished, and very affordable. My Morgan Low Bookcase is more than holding its own in a roomful of much more expensive items, and I love it.
Date published: 2019-06-26
Rated 5 out of 5 by from Great piece I bought this to go under a large flat screen wall hung tv. It looks great!!! It took my husband about an hour to put it together. The instructions were accurate and he had no problem. It arrived just when they said. I couldn’t be happier.
Date published: 2018-04-21
Rated 5 out of 5 by from I bought 2 of these. These were easy to put together. All the pieces fit fine without any issues. I'm a 56 year old woman and I did not have any trouble putting it together. The box is a little heavy.
Date published: 2017-11-11
Rated 5 out of 5 by from Fits Perfectly! Needed this type of shelving in our laundry room and this looks great! Took a little time to assemble, but we were happy with the end product.
Date published: 2017-06-05
Rated 5 out of 5 by from I love this piece! I was a little nervous buying this piece sight unseen based on some of the prior reviews, but the quality was great, and it was very easy to put together (I did most of it by myself, since my "assembler" was busy, and I got tired of waiting.) There was one item mislabeled in one of the instruction steps, but it wasn't hard to figure out. I am so happy with how this piece turned out!!!
Date published: 2017-04-23
Rated 5 out of 5 by from LOVE LOVE LOVE I have had 2 of these for 3 years now and they are the best investment I've made. They are simple and elegant. Initially I only had 1 but I got a second and put them together length wise under our tv and it really pulls everything together!
Date published: 2017-03-02
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Product:MV308-Morgan Low Bookcase