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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Morgan Low Bookcase is rated 4.3 out of 5 by 35.
Rated 5 out of 5 by from instructions mislabeled Beautiful piece, once it was put together. Finally had to put the instructions away and figure it out. The pieces of the shelf were labeled wrong. Bought the baskets that fit perfectly in the lower half too. Very nice.
Date published: 2016-11-13
Rated 5 out of 5 by from Study assembly instructions carefully As a previous reviewer mentioned the anti tip kit was not labeled with letter J or any letter. So I changed all the lettering on the Key and instruction sheet to reflect what the actual pieces were lettered. This was essential in being able to assemble the shelf correctly. It took my husband and I an hour and a half to assemble. The lower vertical support small shelf could not be placed like the instruction picture showed or else the screw could not be screwed in to secure it and it would only have had two dowels to attach it and wouldn't have been as secure. So we ignored the picture in this case. It wasn't difficult however we found we had to refer to the pictures a lot to make sure we were doing it correctly. It also doesn't mention that the top shelf has a distinct front profile and a flat back profile. One could assemble this backwards if not paying attention. The piece looks amazing and we are very happy with it.
Date published: 2016-11-05
Rated 5 out of 5 by from Beautiful piece, instructions issue Once this piece was put together it exceeded my expectations for appearance, sturdiness and class. I did not order the baskets initially, but I have since done so to keep it from looking too cluttered in the office. The instruction sheet had parts A-I labeled correctly, but item J was not the anti-tip kit as it had no label. Starting with the shelves, then, they were all off by one letter (J-Q) throughout the instructions. It sounds minor but this had me frustrated as I had to take the time to relabel all the parts in the instruction sheet. I still gave 5 stars cause I love the piece.
Date published: 2016-10-27
Rated 5 out of 5 by from Good Value for the Money These shelves met my expectations. My husband and I were able to put them together quite easily--everything was well marked and aligned. The white is definitely a cream color, but I was expecting that based on others' reviews and they look lovely against our navy blue walls. This product is a good value for the money.
Date published: 2016-09-30
Rated 5 out of 5 by from Great Piece I love this piece. It fits beautifully in my entryway. The coordinating baskets are lovely too!
Date published: 2016-09-08
Rated 5 out of 5 by from Ivory bookcase I purchased this for my small home office in ivory, it was very easy to put together with my husband and well made. I feel its a good item. I purchased the baskets for the 2 lower shelves but they are on backorder , I think they will add a nice touch. I am planning on purchasing one of these for my son's room in gray since the quality is so good!
Date published: 2015-04-06
Rated 5 out of 5 by from It is spectacular! The Morgan Shelf is just what I expected. It has a light appearance but is well built.
Date published: 2015-01-30
Rated 5 out of 5 by from Beautiful Piece; Great Price I had looked at Ballard's catalogues a million times but was too nervous to make a purchase. Not anymore. This piece exceeded my expectations and was less expensive by far than the other items I was considering from other vendors. Very high quality. I will not hesitate to order from Ballard in the future.
Date published: 2014-12-03
Rated 5 out of 5 by from Using Morgan Low Shelf as a media stand I've seen "media" components from the days of console TV's to big media centers that take up half the room, which are all passe' now. I wanted something more simple to fit into a specific space in my living room that didn't shout "media center." I'm 73 years old and husband is 85. It was a snap for me to put together; my husband only needed to steady pieces for me. All parts are beautifully finished and very sturdy. The packaging was amazing - huge, heavy,well protected. We only needed a screwdriver - an Allen wrench was provided with the other parts - and a little extra Elmer's glue. Perfect!
Date published: 2014-01-23
Rated 5 out of 5 by from Great looking Yes, would recommend. Good looking, solid enough and a nice shade of dark grey. Used two baskets for bottom shelf, put books on upper shelf and tv screen on top. A nice and practical setup.
Date published: 2013-09-08
Rated 5 out of 5 by from It is sturdy, has great clean lines and works perfectly in my great room as a space divider. I had been looking for a 60" bookcase to divide two areas in my great room. This is the perfect height and is clean with no bulk so it divides without being very noticeable. My only "problem" was I expected the color to be a lighter grey from the pictures in the catalog and on line and I needed help to put it together. It looks great and will work well for what I intended it to do.
Date published: 2013-08-18
Rated 4 out of 5 by from Solid piece Product is sturdy and met expectations to hold a TV and books. Assembly went okay after I figured out half the pieces were mislabeled with incorrect letters.
Date published: 2016-12-18
Rated 4 out of 5 by from Attractive clutter buster I bought this handsome bookcase in antique white to coordinate with an existing bookcase/desk combination. The lower profile gave me lots of storage without having to move my wall art. It was the right height and length for the space. Assembly went fairly well except one short screw was missing and my husband had to go to the hardware store to get a match. He is very happy with the style and visual display in the room now.
Date published: 2016-10-07
Rated 4 out of 5 by from Nice quality and a reasonable price This console was the perfect fit behind our sofa. There are more options here and elsewhere at 48", but this unit fell right into a more balanced size for standard sofa lengths. Construction took some time and would benefit with a two-person operation. However, directions were clear and easy to follow. The unit is very durable. My only wish is that the basket addition option came at a more reasonable add-on price.
Date published: 2016-08-09
Rated 4 out of 5 by from Simple yet elegant I've purchased 3 of the double low shelves in mahagony - 1 for home and 2 for condos so I obviously like the look. I use them for TV consoles. They have simple design but are very attractive, sturdy, useful, and reasonably priced.
Date published: 2014-06-11
Rated 4 out of 5 by from Well made bookcase with a nice finish. Bookcase arrived within promised time frame. Directions were clear so assembly went smoothly. One piece was damaged but the imperfection did not show when bookcase was assembled, luckily. I am pleased with the finished product.
Date published: 2014-04-10
Rated 4 out of 5 by from pretty piece I love the look of this piece and it fits my needs. It is also easy to put together. I bought the white. However it is not white and shouldn't be stated as such. It is definitely cream. Also this is my third piece of furniture to arrive from Ballard damaged. Ballard has always remedied the problems, but it still very annoying for stuff to arrive broken.
Date published: 2013-08-26
Rated 3 out of 5 by from Functional It's okay - serves its purpose. Wood tone is not great but for price it's okay.
Date published: 2019-05-31
Rated 3 out of 5 by from Difficult to put together I've always been 100% pleased with every product from Ballard design but shelving was so much more difficult and time consuming to put together than indicated Color was more cherry than I expected It is very sturdy and looks nice as a sofa table
Date published: 2016-08-12
Rated 2 out of 5 by from poor quality; easy to put together This was damaged when I got it but only slightly so I decided I could live with it. I have it together for about 2 days and it is cracking further in the spot that was a little damaged to begin with.
Date published: 2018-06-21
Rated 1 out of 5 by from Arrived damaged twice in a row We ordered this item and it arrived damaged. One of the shelves was crushed. Ballard paid for return shipping and sent another new shelf unit to us. The second one arrived and it was damaged, too. We are returning the item again and will look elsewhere for a similar item. We don't think that the third time will be the charm.
Date published: 2017-02-26
Rated 1 out of 5 by from Cheap! This is a cheap, horribly glued together piece. The instructions are mislabeled and incorrect. So much so that it is impossible to assemble. I had to pay someone to re-glue the cheap splintered pieces that came unglued. I didn't expect this to be glued together and I did not expect to be provided incoherent directions. I wanted to just put this piece of junk on the curb because it started splintering and falling apart the day we got it. This is actually the worst piece of furniture I have ever purchased. I'm highly disappointed. I am not going to buy anything more from Ballard after this fiasco.
Date published: 2016-12-30
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Product:MV308-Morgan Low Bookcase