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Montserrat Chair

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Montserrat Chair is rated 4.8 out of 5 by 5.
Rated 5 out of 5 by from The chairs are a lively design element with the blue ikat The chairs (we ordered a pair) Designare elegant and well-constructed. They are very comfortable. They are a little bigger than I thought. They are certainly signature pieces.
Date published: 2012-11-06
Rated 5 out of 5 by from Classy and beautiful I was worried about buying chairs I had not actually sat in, but the 2 I bought are great. Comfortable, well made, beautiful styling, and nice presence. I love that I got to choose the fabric and stain to complement my living room. The delivery was great--on time and efficient. I whole-heatedly recommend this chair!
Date published: 2012-08-25
Rated 5 out of 5 by from Beyond Expectations The quality and craftsmanship of my new Montserrat chairs was beyond my expectations! They were as good, if not better, than similar chairs at a well known custom furniture store (but half the price)! I was truly impressed at the workmanship of the custom upholstery! The pattern matches perfectly at all seams on both chairs. I would HIGHLY recommend this custom chair to anyone looking to decorate their home with Ballard quality!
Date published: 2012-07-11
Rated 5 out of 5 by from Excellent comfort & size. Bought this for a guest bedroom. I had ordered a swatch so I was expecting something beautiful but was so pleased with EVERYTHING about this chair. It is very comfortable, just deep enough seating that you can curl up to read in it. The fabric is great quality. Truly, I can not say one thing about this chair that is not positive. Not only with I recommend this chair to someone, I'm trying to figure out where I could place a pair in the master bedroom!
Date published: 2012-03-24
Rated 4 out of 5 by from Decorative and well made chair I'm pleased with the Montserrat chair's quality and appearance. I gave it four stars, however, because the back cushion should be about 2 inches taller, 2 inches wider and about 2 inches thicker . A larger back cushion would balance the size of the bottom cushion much better and would also be more comfortable. As it is now, sitting in the chair causes the back cushion to slip down, exposing the wooden chair back. That's not very comfortable, so I have to put another pillow in front of it.
Date published: 2012-08-01
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UC098-Montserrat Chair
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