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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Shipping Information Chart
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Pittman from
Great Buy!Purchased two of the sitting deers. Great addition to our Christmas decorations! Many compliments. Solid!
Date published: 2022-01-13
Rated 5 out of
5 by
Seraphina from
I adore this Beautiful Deer!I am so happy to have purchased the standing deer! Makes me happy to see it whenever I come home. It looks right at home on my porch peeking out of the plants/greenery by the door surrounded by some lanterns and the checkered doormat. When my friends come over, they adore seeing the deer.
Date published: 2022-01-10
Rated 5 out of
5 by
Joanb from
Good quality fawn statuePerfect sized Montressor fawn which complements the Standing and resting deer. The metal stakes have enough length to keep the statue secured in the ground. This statue is well packaged for shipment.
Date published: 2021-12-28
Rated 5 out of
5 by
Mindy Martin from
Mindy MartinFantastic holiday deer. Sturdy and beautiful. Well packaged and easy use! Just elegant.
Date published: 2021-12-17
Rated 5 out of
5 by
K W R from
Baby deer was perfect!I had already purchased the 2 large ones & decided I would buy the baby deer~ So happy it balanced out the set!
Date published: 2021-11-30
Rated 5 out of
5 by
Anonymous from
Standing deerGreat size not to large. I have all three sizes and I am very pleased.
Date published: 2021-11-20
Rated 5 out of
5 by
Leslie James from
Montesor deer great addition to our forest benchThe deer was packaged well, and looks exactly the way we imagined it!
Date published: 2021-09-18
Rated 5 out of
5 by
TammyMH from
Great front porch accentThe size and quality are perfect. Great winter accent to the front porch.
Date published: 2021-09-16
Rated 5 out of
5 by
Sandy512 from
Montresor DeerThe product is well made and of high quality. I like that they’re made of resin to give them a more natural appearance. I’ve been eyeing them for a long while and I couldn’t be any happier with my purchases.
Date published: 2021-03-14
Rated 5 out of
5 by
teece from
Cute fawnI ordered a deer and a fawn. The fawn arrived shortly after my order and is darling! The deer has not yet arrived (it noted a backorder). Am anxious to see them paired.
Date published: 2021-02-05
Rated 5 out of
5 by
Ms Caryn from
Christmas Deer!Love the deer, we purchased the laying down style and couldn’t be happier! Well packaged, arrived fairly quickly, quality product. Extremely happy with the purchase!
Date published: 2021-01-03
Rated 5 out of
5 by
GC Brown from
Great quality.Great quality deer. The stakes are well designed to keep them in place. Looks like stone and has the heft of stone; but NOT crazy heavy! Even up close they look like stone, these are the best looking faux pieces I've seen in a long while. Worth the cost.
Date published: 2021-01-02
Rated 5 out of
5 by
Ms MKC from
Really terriffic!Really looking forward to putting this on my front porch for the holidays. I have been wanting to get this deer for awhile, and am so glad I did. Looks great!
Date published: 2020-09-14
Rated 5 out of
5 by
Mazarine from
These are just so cute and very classy! So happy! Perfect for Christmas
Date published: 2020-03-28
Rated 5 out of
5 by
Patricia B from
Nice deer!I bought these after the holidays but look forward to placing them on my porch next season. They seem quite substantial and the workmanship is good. Charming.
Date published: 2020-01-29
Rated 5 out of
5 by
Mazarine from
These are just so cute and very classy! So happy! Perfect for Christmas
Date published: 2020-01-27
Rated 5 out of
5 by
LindaSF from
Outdoor DecorLove our little fawn. Just took the Christmas bow off of it and will now keep it on our porch all year long. Adds an interesting element to the front of our home. Very happy with my purchase
Date published: 2020-01-18
Rated 5 out of
5 by
Shelva Sooter from
Montresor deerSeems to be great quality. The antlers screw on to the deer. That is the only assembly. Came well packaged. I just love it! It is a beautiful piece. I have it sitting on my fireplace.
Date published: 2020-01-18
Rated 5 out of
5 by
Anonymous from
Well made beautiful I have it as part of my Christmas Decor.
Date published: 2020-01-11
Rated 5 out of
5 by
Brenda ann from
Montresor deerI ordered 2 of these for my fiancé and they arrived very well packaged and in good condition. They appear just as pictured and are gorgeous. Am very happy with them.
Date published: 2020-01-02
Rated 5 out of
5 by
Anonymous from
Product reviewWell made beautiful I have it as part of my Christmas Decor.
Date published: 2019-12-31
Rated 5 out of
5 by
Mazarine from
AdorableThese are just so cute and very classy! So happy! Perfect for Christmas
Date published: 2019-12-27
Rated 5 out of
5 by
mblightsey from
FABULOUS!!I bought the Standing Deer and the Sitting Deer pair about 4 years ago ... painted them Gold to use for Christmas in my Dining Room. I love them so very much that they have remained in the Dining Room next to the GrandFather Clock and Grand Piano ... they are so regal and PERFECT!! Thinking of ordering a second set for year 'round JOY in the Mancave (probably won't paint that pair gold!! :):) )
Date published: 2019-10-26
Rated 5 out of
5 by
Happy Gardener from
Love this fawnThis statue is adorable. Just wish I had room for the whole family. My husband says, no way! We both love the fawn and have given him a front row place in our shrubs. He came well packed and is a good and sturdy weight. Thanks Ballard for quality items.
Date published: 2019-06-09
Rated 5 out of
5 by
Rossetto from
Spectacular!These deer are a positively lovely outdoor display! The standing deer is a little too unrealistic in height for any display (he actually needs to be 6 inches higher), but that is how the Montresor deer offerings are for the time being. If you decide to display the deer outside it is HIGHLY RECOMMENDED by me, to spray the deer with matte acrylic spray. I realized this too late, when the paint began flaking off. It is very important to protect these wonderful pieces from the elements. TWO applications of matte acrylic each year are sufficient. You will love the effect these deer evoke. I couldn't be happier with a product from Ballard Design.
Date published: 2019-03-28
Rated 5 out of
5 by
decorator 4 from
Well made and heavy. Shouldn't fall down.I bought this to use next Christmas on an open front porch. I think it will be perfect with a wreath around its neck and standing along side my trees with white lights.
Date published: 2019-02-02
Rated 5 out of
5 by
Jana41 from
Beautiful trio of deersI bought this set of deer to put on my porch and absolutely love the look....they will look super where ever l place them....they are pricey but took advantage of the sales around Christmas tme!
Date published: 2019-01-07
Rated 5 out of
5 by
Calleyden from
Beautiful detailSubstantial weight to each piece. Better than expected. Love them
Date published: 2018-12-06
Rated 5 out of
5 by
Leopard77 from
Very happy!I️ bought the deer lying down. Coming back to get the standing one and the little fawn! Nicer than expected. Very happy!
Date published: 2017-11-12
Rated 5 out of
5 by
Al Abry from
Beautiful garden statuesI bought them last year and every time I look at the garden they make me feel so happy because they make it look so beautiful.
