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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Miranda Corner Cabinet 4.3 5 114 114
Exactly What I Needed I had been looking for a nice little cabinet for my powder room. My counter does not have storage underneath so I needed some place to store supplies. This cabinet is smart-looking and so functional. I put a roll of paper towels and 2 bottles of cleaners on the bottom shelf and the other 2 shelves hold 3 rolls of tp each. I ordered it in Warm Gray and it goes perfectly with the gray veins in my marble counter. It was delivered within a week. I put a little tape over the magnet on the door. It now opens easily, closes securely. I didn't find it necessary to secure it to the wall. I'm so happy that I found this little gem. My thanks to Ballard. July 4, 2015
Nice for a tight space The cabinet is attractive and tucks nicely into a corner. It works well for storing a few small items. I would have given it 5 stars, except that mine arrived with one shelf that was flawed in it's assembly; but to the company's credit, they sent out a replacement with no hassle. However, there is also a problem with the door not shutting flush with the edge. I have decided to keep it anyway. June 18, 2015
Perfect Well made, it fits perfectly into the corner of the bathroom. April 26, 2015
"Rubbed chalk finish" needs defining! The cabinet is the right size for my needs. I chose what sounded like a white or off-white color to match my room. Evidently "rubbed" means there are numerous bare wood spots on the cabinet. In addition, some of the joints are not well put together, and there are gaps where the wood should have been connected. I must assume this was supposed to be a rustic look, but instead it just looks like someone did a sloppy job of painting it. I guess I will be painting it myself, since I was not anticipating, nor did I desire, a rustic look. April 23, 2015
  • 2015-07-27T08:17:09.513-05:00
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Product:MC019-Miranda Corner Cabinet
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