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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item
Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

  • Share any restrictions or
    special circumstances

  • Ensure that all items will
    fit through access points

  • Ensure pathways
    are clear

  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Miles Redd Glass Deco Fireplace Screen is rated 4.9 out of 5 by 67.
Rated 5 out of 5 by from Simple and perfect Love the simple design of this screen. Just what we needed in front of our gas logs! It is quite heavy, so may be a hassle for wood burning fireplaces.
Date published: 2020-09-27
Rated 5 out of 5 by from Beautiful Screen Beautiful screen, works with all decor. Please note, it is very heavy and not easily moved if you are actually building fires.
Date published: 2020-09-18
Rated 5 out of 5 by from Very satisfied customer The picture doesn’t do any justice, the glass is really thick, and it look like a custom piece, I would recommend this items to anyone, I am so happy I purchased it.
Date published: 2020-06-05
Rated 5 out of 5 by from We wanted a “clear” fireplace door so you could also enjoy the flames It’s pretty and shows off the logs Stone etc
Date published: 2020-05-22
Rated 5 out of 5 by from exactly what I expected. very heavy so not good it you are not able to move it. I have a gas fireplace so it never has to be moved
Date published: 2020-04-28
Rated 5 out of 5 by from lovely exactly what I expected. very heavy so not good it you are not able to move it. I have a gas fireplace so it never has to be moved
Date published: 2020-04-28
Rated 5 out of 5 by from Fireplace glass door We wanted a “clear” fireplace door so you could also enjoy the flames It’s pretty and shows off the logs Stone etc
Date published: 2020-02-22
Rated 5 out of 5 by from Miles Redd Glass Deco Screen It is heavy. Very nice product! Understated and elegant.
Date published: 2020-01-20
Rated 5 out of 5 by from A Statement Fire Screen An excellent look for an excellent price. Just enough metal to define the edges. Contemporary fire screens aren’t easy to find! So glad this one is available.
Date published: 2019-11-24
Rated 5 out of 5 by from Tempered glass fire screen This is one of the most perfect things I’ve ever purchased, especially online. It is so simple and classy looking.
Date published: 2019-11-11
Rated 5 out of 5 by from Perfect for allowing clear visibility of fireplace Perfectly allows us to see the fabulous tiles recently installed.
Date published: 2019-07-22
Rated 5 out of 5 by from Simple and elegant I bought this a month ago (screen and tools) and it arrived on time and was easy to set up. It’s transformed my entire living room! I get so many compliments on how simple and elegant it looks! I was worried about the weight and not being able to move it, this is our family room so we use the fireplace often, and it’s not a problem at all. You can very easily move one side and tend the fire. Very happy with this purchase!
Date published: 2019-06-18
Rated 5 out of 5 by from Clean contemporary look I had a large opening and had searched the internet, fireplace stores and could not find a screen no matter what the cost. This looks considerably more expensive than the price and I love it!
Date published: 2019-05-28
Rated 5 out of 5 by from Beautiful screen I bought this screen to modernize my fireplace area and am very pleased. It is heavy and substantial and really freshens up my space. I have received many compliments.
Date published: 2019-05-25
Rated 5 out of 5 by from Beautiful Screen Although we haven’t lit the fire yet, the screen is stunning and we look forward to seeing a light dance through it. Weighty and great quality.
Date published: 2019-05-22
Rated 5 out of 5 by from Beautiful! Decided to upgrade my previous wrought iron firescreen to the Miles Redd Glass one and am delighted with purchase! Love that it gives a modern and elegant look and does not interfere with view of fire. Very heavy and stable on hearth. Couldn't be happier! Arrived packaged very well but should have 2 people to unpack and lift.
Date published: 2018-10-20
Rated 5 out of 5 by from Love It! So great to see the fire through rather than the normal wire mesh.
Date published: 2017-11-12
Rated 5 out of 5 by from Perfect way to highlight the fireplace This is a wonderful way to highlight a fireplace. It is difficult to find a glass fireplace surround. The quality is excellent and the design is simple and sophisticated. It is very heavy - so be prepared! I have not had a fire yet, but I put lit candles behind it to get an idea of the light, and it is beautiful. Highly recommend if you are looking for a firescreen that does not block the visual appeal of the fireplace itself.
Date published: 2017-08-24
Rated 4 out of 5 by from Beautiful, but small chip in glass it’s beautiful, but there was a small chip in the glass- it’s on the bottom so not very noticeable.
Date published: 2021-12-25
Rated 2 out of 5 by from Glass fireplace screen. This screen is beautiful but very impractical. It requires two people to move it because it is so heavy and does NOT have handles or cut-outs in the glass which forces you to grasp the bolts. The bolts will, in time, loosen & give out .If you don't intend to use your fireplace then it's lovely but if you use your fireplace it's not a good idea. Wish they had given more thought to the design.
Date published: 2019-01-05
Rated 1 out of 5 by from Big problem! Loved this .. however at 2am in the morning we woke to what we thought was an explosion..running down stairs we landed on glass everywhere!! The middle panel literally exploded for no apparent reason. This is a fireplace I don’t use and the screen has sat in the same position since I placed it there.
Date published: 2018-12-27
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