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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Pam E188 from
Love BallardBeautiful! Exactly what you expect from Ballard, I have never been disappointed with anything I order from them
Date published: 2021-04-21
Rated 5 out of
5 by
Ebony from
Shiny vasesThese vases were better than i expected, they are beautiful, tall and very stunning. It's definitely worth the price.
Date published: 2021-04-10
Rated 5 out of
5 by
CelloTGB from
Lovely and substantial!Lovely and substantial! Works well in alcove as a vase without concerns for tipping.
Date published: 2021-03-15
Rated 5 out of
5 by
PRJC from
Impressive!My two, Mercury Glass, lidded, Ginger Jars were Christmas gifts, from my children. They are beautiful and add a real, Wow! impact factor to our home's entrance area. Purchasing these will not be a disappointment, as the quality is superior. All interior designers, amateur or professional should definitely, incorporate these impressive pieces into their overall design.
Date published: 2021-03-03
Rated 5 out of
5 by
5cats from
LovelyBigger than I thought. I ended up not using them as anticipated because they were much bigger than I thought. My space was too small and only big enough for one. So I separated them and used them in different places in the house. Would buy them again
Date published: 2021-02-21
Rated 5 out of
5 by
Puppy mom from
Wonderful piece!!Beautiful piece! Just as it looks in photos. I ordered the taller narrow jar with lid, it’s a great height if you want something tall as a statement piece, reflects light nicely, substantial weight, well-made too. Ordered one and liked it so much, I ordered a second one to use as a pair. Was concerned with a 9 month difference from my first order, they could look very different and not look good as a “matching” pair. Mainly concerned about an overall color/shade difference and same height, although obviously each piece would be individual with the speckles on the mirror. no problem with looking good as a pair, individual dark spot speckles on mirror are unique on each one as they should be, yet same height and overall appearance in color/shade is same. They look great as a pair or can be used individually even with a long time between the first purchase and the second.
Date published: 2021-02-21
Rated 5 out of
5 by
Srdmn72 from
I will definitely refer a friend or family to buyItem is beautiful delivery was fast I love it my family love it.
Date published: 2021-02-21
Rated 5 out of
5 by
Paisley4 from
Stunning!The Mercury ginger jar and tall vase are absolutely stunning! They are perfect and exactly what I was looking for to update my coffee table decor!
Date published: 2021-01-25
Rated 5 out of
5 by
Gail34 from
Amazing Mercury Glass AccentsUnbelievably Stunning. Perfect additions to our home.
Date published: 2020-10-24
Rated 5 out of
5 by
LezB61 from
Mercury Glass VasesThey are gorgeous statement pieces! They look great together or separate.
Date published: 2020-10-17
Rated 5 out of
5 by
Anonymous from
Touch of glamLove my glass vases, such high quality of elegant and class
Date published: 2020-06-07
Rated 5 out of
5 by
Karma3200 from
BeautifulBeautiful and a well priced vase. Took me a long time to find one this perfect!
Date published: 2020-05-04
Rated 5 out of
5 by
Anonymous from
Mercury glass vasesVery substantial and beautiful. They are being used for a centerpiece of a 72” round dining table. Happy with this purchase.
Date published: 2020-01-12
Rated 5 out of
5 by
Living in Louisville from
Beautiful Elegance!I bought all three vases for my living room. When I received them and put them out for display alongside my console, I couldn’t believe how beautiful they really were. They provide beauty, reflection, and elegance. Great addition to any home.
Date published: 2020-01-04
Rated 5 out of
5 by
Cindy Pittsburgh from
RGorgeous vase! I also purchased the branches that were shown with it, & adds to it’s beauty, but just as beautiful by itself! Great purchase!!
Date published: 2019-10-23
Rated 5 out of
5 by
Lyn from Minnesota from
Gorgeous!Gorgeous! Great size and shape and adds a great dynamic to our living area.
Date published: 2019-10-19
Rated 5 out of
5 by
Goodtimes from
As described, great for spacious homes with tall ceilings.These pieces were more beautiful than I expected. Wonderful accents that add sparkle any time of the year.
They are substantial in size lending their beauty to fill spacious homes with tall ceiling, as well as cottage homes as a focal piece. A great value for the price point.
Date published: 2016-01-15
Rated 5 out of
5 by
colormyhome2 from
Simply BeautifulI ordered the large vase and it is gorgeous! I have received so many compliments. For Christmas I put large white and red peony in it and it looked beautiful. It came extremely well packed. So happy with this piece.
Date published: 2015-12-31
Rated 4 out of
5 by
Lindsey3 from
A Beautiful Stand Out Piece!I have the two taller vases, and they are beautiful bit a little pricey. However, I do love them and find they look beautiful in a cottage style bedroom in my home.
