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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Marrakesh Indoor/Outdoor Rug is rated 4.7 out of 5 by 21.
Rated 5 out of 5 by from Durable This is an attractive and durable rug. I've had it for about three years. It still looks very good and has a lot of life left in it. It has held up extremely well to my cats' claws.
Date published: 2014-03-27
Rated 5 out of 5 by from Love this rug I purchased this rug for a community service project my design students and I decorated. We decorate the Habitat for Humanity homes built in Winter Park, FL. We purchased the blue round to go under a dining table that we purchased used and repurposed it by painting it blue and off-white. Not only did it look great, it was perfect for a large traffic area and it defined the space perfectly. The Habitat owners were thrilled, especially since I told them they could take it outside and hose it off. We were fortunate to get it on sale but it was a splurge for our $2000 budget for living/dining/kitchen. I am not sorry that we did because the color, style and size could not have been more perfect. We will check back again, next time we do a community service project.
Date published: 2013-10-05
Rated 5 out of 5 by from Attractive, durable, and oh-so-comfortable underfoot I purchased the round Marakesh rug in green and love the shape, design, and "neutral" color. It's used indoors in a high traffic area, yet is extremely soft and comfortable under bare feet. The rug is attractive, durable, and blends in well with other colors. It is certain to be enjoyed for many years to come.
Date published: 2013-07-18
Rated 5 out of 5 by from Love This Rug! I purchased this rug in blue, and it adds a great pop of color to my back porch. This is my third indoor/outdoor rug from Ballard, and the older ones still look great! I use them on a screened-in back porch, and they get trampled on by kids and pets. I vacuum them weekly, hose them off a couple times a year, and they still look new.
Date published: 2012-11-10
Rated 5 out of 5 by from Looks as good in person as it does online I purchased my indoor/outdoor rugs for a new Trex deck that we had installed this summer. Trex is hot under foot, so I needed rugs for comfort without sacrificing aesthetics. I ordered a rectangular rug, and loved it so much, I ordered another round rug. They have held up very well and clean easily with a hose (or a good rain)! I anticipate getting several summers out of the rugs, since they look as good as the day that they were delivered.
Date published: 2012-09-15
Rated 5 out of 5 by from Makes a bold statement in my kitchen For the purpose with which I bought this rug, it suits my needs well. Ideal for kitchen eating area. Cleans up well, and can endure the traffic.
Date published: 2012-06-12
Rated 5 out of 5 by from Lovely Great quality and lovely design and color. Very pleased with product and prompt delivery!
Date published: 2012-05-20
Rated 4 out of 5 by from Rug is as advertised Rug looks nice and is easy to clean. It still have a few wrinkles that cause it to not lie completely flat even though the rug has been in place for over a month though.
Date published: 2019-08-26
Rated 4 out of 5 by from Very nice - picture shows it well The rug looks very nice. I'm using it indoors and it's fine. It's probably better used outdoors, however, because it's smooth but not soft if you're in bare feet. Since I have it next to a bed, that's important.
Date published: 2011-03-17
Rated 1 out of 5 by from Not as pictured - dissapointed The blue is not vibrant, but faded. The beige is also not true to color. Will probably give it away. B
Date published: 2016-01-16
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