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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Marquette Indoor/Outdoor Rug is rated 4.5 out of 5 by 61.
Rated 5 out of 5 by from Marquette indoor/outdoor rug I love this rug! It is perfect for the kitchen and easy to clean! Price was perfect!
Date published: 2019-09-24
Rated 5 out of 5 by from It is beautiful It looks very expensive It cleans easily I love it
Date published: 2019-09-13
Rated 5 out of 5 by from Love this rug Pretty and durable. Perfect in my kitchen. Exactly as it appears in catalogue.
Date published: 2019-09-13
Rated 5 out of 5 by from Area rug It is beautiful It looks very expensive It cleans easily I love it
Date published: 2019-08-23
Rated 5 out of 5 by from Marquette Rug Review. Love this Rug!! Beautiful, well made. Very very Happy with my purchase!! I have it in my dining room.
Date published: 2019-08-21
Rated 5 out of 5 by from Perfect This rug is so pretty and durable. I have 3 small kiddos and put this under our table. The first day my toddler spilled a mango/carrot smoothie (think very orange) and it came up with little work.
Date published: 2019-08-11
Rated 5 out of 5 by from Beautiful High Quality Rug Love this rug, I had ordered one and I ended up ordering 3 runners and a larger rug as well. It is very beautiful and very nice quality.
Date published: 2019-08-06
Rated 5 out of 5 by from Great rug! The Marquette rug looks great in my dining room. The "Ivory" rug comes with grey accent instead of beige. It still looks great for me. The cat barf on the rug came up easily with a little water and spray bleach. It looks durable and lays flat.
Date published: 2019-07-09
Rated 5 out of 5 by from Beautiful rug True to color. Durable rug feels good on feet. Not a lot of debri get caught in rug, unlike traditional rugs. Couldn't be happier with purchase
Date published: 2019-06-15
Rated 5 out of 5 by from Beautiful Rug! I recently bought this rug for my new kitchen table. It is of great quality and has great texture to it. I absolutely love it!
Date published: 2019-05-29
Rated 5 out of 5 by from Perfect for my kitchen I don’t know what took me so long to think of Ballard to look for a runner for my kitchen makeover. It looks beautiful! It’s sturdy yet pretty and matches the new Roman shade!i couldn’t be happier! Thanks for coming through, Ballard!
Date published: 2019-05-16
Rated 5 out of 5 by from Marquette indoor outdoor This rug is nicer than expected. love the color and the soft weave. Bought 3 of them for an area in my house of different sizes!
Date published: 2019-02-25
Rated 5 out of 5 by from Doesn’t look like a washable rug I haven’t had to rinse it with the hose yet but I’m very pleased with the way this rug looks and wears. You wouldn’t know it’s so practical.
Date published: 2019-02-12
Rated 5 out of 5 by from Great Look and Easy for Indoor and Outdoor Use! We have this rug in our living room. I love the color and the worry free aspect of being an indoor/outdoor rug. We have 3 young kids so there is a chance someone will spill something on it.
Date published: 2019-01-16
Rated 5 out of 5 by from Perfect high traffic area rugs I am very pleased with the carpets that I purchased! I have some high traffic areas where I can’t use wool or Oriental carpets. The quality is very good.. My only disappointment was that the ivory is not as light as your catalogue shows but they still work with my furniture.
Date published: 2018-09-08
Rated 5 out of 5 by from Beautiful Rug I bought this rug about a month ago and I love it! It looks beautiful and it is so durable! I have a lot of children and a dog and they are all over the rug all the time. It still looks brand new and it's hard to believe it is an indoor/outdoor rug because it is so pretty!
Date published: 2018-08-18
Rated 5 out of 5 by from Perfect for our study! The rug looks exactly as described and is great quality. I’m using it indoors and it’s a great, casual look!
Date published: 2018-07-25
Rated 5 out of 5 by from Beautiful rug This rug is beautiful. I have it on top of our carpet in a heavy traffic area and it blends in perfectly.
Date published: 2018-07-01
Rated 5 out of 5 by from Just what I was looking for! I recently had the bathroom in my condo completely redone and this indoor/outdoor rug fit the bill perfectly (one of the easiest decisions during the process)! It is durable, functional, and a classic look all at the same time. Thank you Ballard Designs - as usual, I found "just what I was looking for" from you!
Date published: 2017-07-12
Rated 5 out of 5 by from Beautiful This rug has a beautiful pattern and is true to color shown for grey. Looks perfect and has been very durable. Highly recommend!
Date published: 2017-07-01
Rated 5 out of 5 by from The rug pattern is beautiful and has texture. When I unrolled it I was surprised how flat it lays. No curling up. The color is a nice neutral and looks great with our furniture.
Date published: 2017-05-29
Rated 5 out of 5 by from Great rug Great rug just what I expected and needed for my dressing area.
Date published: 2017-04-25
Rated 5 out of 5 by from love this rug The buyers who gave negative reviews must not realize this is an " indoor-outdoor" rug. If you want plush, buy wool. The rug is beautiful in my living room. Love the pattern and the color. And when it gets dirty, you can take it outside and hose it down!
Date published: 2017-04-21
Rated 4 out of 5 by from So Beautiful! This rug is stunning in person. I fits into my decor flawlessly.
Date published: 2019-09-09
Rated 4 out of 5 by from Using indoors Bought off website and not sure how it would look for indoor use...BUT wanted something that was easy yet stylish. Arrived before delivery date stated...placed ivory shade rug in my dressing room...where I previously had more of a low profile shag rug. Texture is rich with my closet/settee and much easier to maintain room.
Date published: 2018-04-12
Rated 4 out of 5 by from Beautiful Colors I knew this rug was made of polypropylene when I ordered it, but I was still somewhat surprised that it is not particularly soft. It is also thin, but I am using this in the kitchen and its main mission is to catch extra cubes that come out of the ice maker and would ordinarily land on the floor thus saving my hardwood. It does this and it is not bad to stand on--just thinner than my previous rug. Also despite buying the appropriate pad, it still slips when my high speed beardie zooms through the kitchen exposing the rug pad. It is easy enough to re-position, just frustrating.
Date published: 2017-06-30
Rated 4 out of 5 by from Nice pattern nicely presented This rug looks and feels good. The color is quite light, though. I've had it only a month, but it seems to be holding up pretty well to the two dogs who have the room to themselves most of the time. Ballard, please get color samples to all your stores.
Date published: 2017-05-10
Rated 3 out of 5 by from indoor-outdoor rug I was disappointed in the quality and thickness of this rug.
Date published: 2017-04-16
Rated 1 out of 5 by from Photos do not reflect look of rug Bought this rug in Ivory. In the website, it clearly looks like it is a two tone rug. Howeve, it is only one color-the lighter color and doesn’t work for my spot. Now have to hassle with returning a rug.
Date published: 2019-08-09
Rated 1 out of 5 by from Initially looked great, but didn’t last long. I bought this a few months ago and it started becoming unraveled in sections.
Date published: 2018-11-10
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Product:RW283-Marquette Indoor\/Outdoor Rug