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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Marina Indoor/Outdoor Rug is rated 4.7 out of 5 by 869.
Rated 5 out of 5 by from Couldn’t love these more! I have purchased three of these rugs at two different times for three different areas. I have farm animals, and even though weI try not to track things into the house, it is inevitable. These rugs are classy looking, have held up so incredibly well, have kept their color (I’ve hd two of them for 4 years and they have held up like new) and are so easy to clean- I keep buying more for high traffic areas. LOVE THEM!!
Date published: 2020-05-25
Rated 5 out of 5 by from Great rug! This is a very pretty rug and so far, very durable. We're using ours inside and it certainly feels nice enough for indoor use.
Date published: 2020-05-23
Rated 5 out of 5 by from Great rug! Love this rug! It is durable, easy to clean, and I have received many compliments on it. I actually own two of the same rug - the second one is larger and fits the space better. Would buy again!
Date published: 2020-05-22
Rated 5 out of 5 by from Lasts forever, doesn’t fade! We had three 9x12’s for our outdoor patio space, and loved them so much we bought a smaller size for our front porch. They last forever!! We’ve had the 3 large ones for 4 years, and they still look great!
Date published: 2020-05-22
Rated 5 out of 5 by from Love it. Good color, looks great layered under our jute entry rug by the front door. I would buy it again.
Date published: 2020-05-22
Rated 5 out of 5 by from Looks great & wears well This is the second time I have purchased this rug. It worked so well in our foyer, I wanted the same for another room. The rug wears well, spot cleans easily. It also dries quickly after any spill or mess. I am sold on this rug from Ballard Designs.
Date published: 2020-05-22
Rated 5 out of 5 by from Love this outdoor rug! Perfect rug for my outdoor room! Love the design and color.
Date published: 2020-05-21
Rated 5 out of 5 by from Stops dirt tracking Just what I was looking for to capture dirt from outdoors and to leave shoes on when coming inside. Smooth and pleasant on feet. MUST use non skid layer especially if placing it on tile flooring. Easy to vacuum.
Date published: 2020-05-19
Rated 5 out of 5 by from I just love the simplicity of these rugs. Have the one in blue and now black. The first one I bought is a couple years old and is left out on my back patio year round. Still looks just like new.
Date published: 2020-05-18
Rated 5 out of 5 by from Nice addition to my office. Color true, nice quality. Just what I wanted for my office space near the backdoor entrance of our house.
Date published: 2020-05-18
Rated 5 out of 5 by from Summertime Fun! I purchased 2 different outdoor rugs. They arrived quickly and were in great condition. We love the colors! They are very vibrant. The quality is very good.
Date published: 2020-05-17
Rated 5 out of 5 by from Great outdoor rug? Great outdoor rug! Looks perfect on our deck and our patio.
Date published: 2020-05-15
Rated 5 out of 5 by from Beautiful rug! Beautiful rug & very durable. Have pets and it’s still holding up!!!
Date published: 2020-05-13
Rated 5 out of 5 by from Perfect entry and high traffic rugs! Love these rugs in my formal entry and my hallway to my garage. The most beautiful french blue color, quality is outstanding, and made in Europe. I was worried an outdoor rug would look cheesy, but sick of constantly looking at my dirty wool entry rug so I pulled the trigger based on reviews and I couldn’t be happier. The first few weeks they didn’t lay perfectly flat, but over time they naturally level out and look great.
Date published: 2020-05-12
Rated 5 out of 5 by from Great little rug! Love the durable material and design. I'm using it as a sink mat in kitchen -
Date published: 2020-05-12
Rated 5 out of 5 by from Perfect! Attractive and well made. Purchased for a high traffic kitchen in our mountain house. Perfect!
Date published: 2020-05-11
Rated 5 out of 5 by from Bright and cheerful Absolutley love this outdoor/outdoor rug. Bright and cheerful is what everyone who sees it says
Date published: 2020-05-11
Rated 5 out of 5 by from Great Quality and Dog Friendly! I love this rug! It stands up very well to our 75 pound golden retriever as well as giving the area a a chic, perky vibe. I have ordered several and have never been disappointed!
Date published: 2020-05-10
Rated 5 out of 5 by from Good looking Rug Very attractive, does not give the appearance of an outdoor rug. Subtle yet gives the perfect appearance. Good purchase.
Date published: 2020-05-08
Rated 5 out of 5 by from Classic rug I keep buying this style for various doorways and areas. Use a rug mat underneath. Classic look.
Date published: 2020-05-06
Rated 5 out of 5 by from Perfect kitchen rug This rug in black is perfect for my kitchen. It won’t show stains like my lighter colored Ballard gray rug showed, and it looks so nice in there. Very happy with this rug.
Date published: 2020-05-04
Rated 5 out of 5 by from Marina black outdoor rug I’ve ordered black outdoor rugs for years from Ballards. They do not fade and stay dark black for years.
Date published: 2020-05-03
Rated 5 out of 5 by from Marina from Ballard ~ Perfect Outdoor Rug I love these outdoor rugs and have been buying the Marina from Ballard for YEARS! They withstand the full sun on the south of the house, they usually require only a quick sweep in the morning, and they really complete the space on my deck, perfectly.
Date published: 2020-05-03
Rated 5 out of 5 by from Marina Indoor/Outdoor Rug Absolutely love the Marina Indoor/Outdoor Rugs that I purchased. I purchased two runners for indoors and one for our outdoor area where we spend a lot of time. The outdoor one really makes our furniture pop with that splash of color. Well made in addition to being fun and whimsical.
Date published: 2020-05-01
Rated 5 out of 5 by from Great for indoor as well as outdoor! I absolutely love my rugs! We are using them inside in our kitchen as we have a baby and lots of messes. So we were looking for something that cleans up easily and still looks nice.
Date published: 2020-04-28
Rated 5 out of 5 by from Happy with it Happy with it. As expected. Poly propylene will be easy to keep clean.
Date published: 2020-04-28
Rated 5 out of 5 by from I love this rug! I have had this rug in my kitchen for almost two years. I have a small child, and our kitchen is high traffic. It has held up so well. It has had spaghetti sauce spills, etc. multiple times and we have hosed it off, let it dry and set it back in place without any issue. I have a few other Ballard indoor/outdoor rugs in my home, and all of them are great! Highly recommend!
Date published: 2020-04-28
Rated 5 out of 5 by from Pretty, comfortable and practical Using this carpet indoors in a heavy traffic area that doubles up as a kids play area. Replaced our ancient toddler foam alphabet tiles with it and couldn't be happier. It is very pretty, subtle and super comfortable. Perfect to spend hours playing on it and it looks great too. We purchased a nice rug pad to make sure it would feel soft and it's been ideal. Would definitely recommend it.
Date published: 2020-04-28
Rated 5 out of 5 by from Great rug! Adorable and durable! Wonderful purchase and works as a great neutral and anchor for any space.
Date published: 2020-04-25
Rated 5 out of 5 by from Marina grey runner in my kitchen I love this carpet ! It is perfect in my kitchen after newly painting my cabinets.
Date published: 2020-04-25
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