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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
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Margot 2-Light Pendant with Shade is rated 4.4 out of 5 by 34.
Rated 5 out of 5 by from Pretty fixture! These shades make the fixture so fun! Worth the wait!
Date published: 2022-09-10
Rated 5 out of 5 by from Beautiful I love this light fixture. Easy to put up and classic.
Date published: 2022-01-04
Rated 5 out of 5 by from Love This Pendant I love this pendant. It is whimsical yet classic at the same time. I placed it in my kitchen and it really transformed the room.
Date published: 2021-06-25
Rated 5 out of 5 by from Lotta Shade! Fixture itself is as expected and looks/feels like a quality light. I got the 16” shades and they were way too big for the light’s slender frame. I would recommend going with a smaller size shade. I sent the shades back and kept the fixture. 5 star bc that’s just my opinion, nothing wrong with the shade or light itself.
Date published: 2021-02-24
Rated 5 out of 5 by from Margot Double Shade Pendant I love this pendant, it is pretty and makes me think of a Parisian bistro. The shades are a little larger than I realized but am keeping them, easy to switch out for other size or color. Elegant and versatile!
Date published: 2020-11-12
Rated 5 out of 5 by from Updating kitchen/family room look ! it was a bit tricky to get fixture’s resting spot to aligned with counter’s, but we did! I absolutely love, love, love it!! It brightened and refreshened the look. Nice statement piece added to kitchen-family room setting.
Date published: 2020-10-14
Rated 4 out of 5 by from Love This!! My husband and I just got finished installing this chandelier and we could not be more pleased. Gave it 4/5 stars rather than 5/5 as it is not as hefty as I would have thought for the price. We did not run into the problems others had with getting it to hang straight - my husband used a box wrench on something up there and it straightened out just fine. I had a hard time figuring out if it would work in our small dining area, so here are our dimensions for reference: room is 12' x 12' with 9' ceiling. Fixture hangs 33" from bottom of shade to the table. We used 1 of the 12" rods included. Our table is 65" x 44" oval ~ we had to turn the table in the room, as it looked funny under the chandelier width wise. A round table for this room is on my wish list! Overall, VERY happy with this purchase and really like the fact that it is different from everything else out there today. Plus, the shades make it easy to switch up if you get tired of the look, as different colors/patterns would really change it up if desired.
Date published: 2020-12-03
Rated 3 out of 5 by from Fabulous fixture. Just the look we wanted!! Great construction. Very nice quality. Worth the money.
Date published: 2023-06-30
Rated 2 out of 5 by from Lovely but BIG While this is a beautiful shade, there are very few rooms that it's appropriately scaled to. The drop is very significant, even without any extender rods being used, so you'd need ceilings at least 12' for this to work. Because I had planned to return, I did not attempt to install it, so I can't comment on that element. I did wish I could get it to work but it's just way too large and actually larger than the dimensions presented on the website.
Date published: 2021-03-04
Rated 1 out of 5 by from Inaccurate Measurements I really wanted to keep this fixture. It is beautiful and exactly what I was hoping to hang over my dining room table. I live in an old Cape with 90" ceilings. The 22 7/8" "OVERALL HEIGHT" listed under the dimensions is ONLY that part of the fixture that can not be unassembled - from where the cord enters from the ceiling plate to the bottom of the sockets where the bulbs screw in. This measurement does NOT include the ceiling plate, or the unremovable 2" stem from the plate the fixture, or the bulbs, or the shades. I mistakenly assumed the 22" or so was the shortest overall height of the entire assembled fixture without using any extension rods. Nope. By the time it's assembled (even without ext rods), the fixture height is more than a foot longer than 22-23".
Date published: 2023-12-07
Rated 1 out of 5 by from Updated Review After living with this fixture for 5 months, I am changing my rating from 5 stars down to 1. While I still love the look of this fixture, IT DRIVES ME NUTS!!!! It does not stay in one position, twirling at will, especially with the windows open. The style of this fixture is that it looks best if rigid, so, in my opinion, it does NOT work. I now have to negotiate with my husband to find another fixture. Arghhhhhh
Date published: 2021-03-30
Rated 1 out of 5 by from Horribly Designed Though I like the look of this fixture, I struggle to recall a time that I've purchased a product with such poor design. The fixture was nearly impossible to install, and especially to install so that the shades and the fixture itself hangs straight. Disappointing.
Date published: 2020-11-30
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Product:LR070-Margot 2-Light Pendant

Margot 2-Light Pendant with Shade

Margot 2-Light Pendant