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Marcel Console

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Marcel Console is rated 3.7 out of 5 by 10.
Rated 5 out of 5 by from A beautiful piece I love this item! It is a beautiful weathered gray, and is solidly built. It was packaged securely and delivery was efficient. There is also plenty of storage inside, and I love being able to lock the cabinets--keeps my toddler out!
Date published: 2016-11-21
Rated 5 out of 5 by from Very pleased with the product. The Marcel Console was exactly what we were looking for to use as a bar. The only drawback was that the shelves are not adjustable to allow for taller objects. However, I was able to remove a shelf and move it up with very little trouble.
Date published: 2015-11-01
Rated 5 out of 5 by from Sideboard I love it. I also appreciate that little ones can't get into the doors. I haven't completely moved into it yet what with the holidays and all but I am sure I will love it even more after I have had a chance to use it more.
Date published: 2014-12-31
Rated 5 out of 5 by from Beautiful piece This piece fit perfectly in the space I ordered it for. Although it is a greenish-gray and not a true gray in color, it still looks great in my dining room, which is in shades of blue, gray and green. It's a very heavy & solid piece.
Date published: 2014-09-05
Rated 5 out of 5 by from Love this piece This piece is perfect for my front foyer. I wanted something that had character and could be used for storage as well. The gray has a little green in it, which I love. It is a heavy and well made piece. Looks fabulous in person and it was worth the wait. The only downside was that it took about 12 weeks to get.
Date published: 2014-05-12
Rated 5 out of 5 by from Outstanding! This is a beautiful, unique, rustic piece. The only thing I would say against it is that the color isn't a true gray, it's a green-gray. FYI: The doors don't have handles or knobs, they must be pulled open with a skeleton key. But overall the buffet is a wonderfully-made piece of furniture, and we love it!
Date published: 2013-12-17
Rated 3 out of 5 by from Great Style, Finishing Questionable I love the design of this piece. We needed a locking cabinet to store items in, in the reception area of our office and were delighted to find this option, as it does not look industrial as many storage cabinets can. I will say the color is more of a army green than gray. The paint finish also has a plastic look about it. Overall we are satisfied, but had I seen it in person first, I probably would not have purchased it. As it turns out the locks are very hard to operate. Things to be aware of before purchasing.
Date published: 2016-11-19
Rated 2 out of 5 by from Feels like plastic This piece look nice from far away, but up close, it looks and feels like plastic. If you don't care, then by all means go for it!
Date published: 2017-01-05
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