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Manchester Apartment Sofa

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our White Glove Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home white glove service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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Manchester Apartment Sofa is rated 3.6 out of 5 by 5.
Rated 5 out of 5 by from Gorgeous! I ordered this sofa for my office and I could not be more pleased! It is beautiful, comfortable and very well made.
Date published: 2014-02-16
Rated 5 out of 5 by from Great smaller couch! I ordered the Manchester Apartment Sofa in Beatrice Stripe - Taupe and we love it! It is so comfortable, very well made and the fabric is fabulous. It really looks like a decorator chose this for my family room. Beautiful and a great value!!
Date published: 2011-11-04
Rated 3 out of 5 by from Love the fabric I love the look , size and fabric. The couch is not comfortable. The cushions that you sit on are too firm . I drove to the store in King of Prussia to sit on an upholstered piece but there was nothing comparable.I am disappointed as you can imagine to spend all of that money and not be totally happy. I am in the design business and love the look of your pieces. I do not know if I would recommend to my clients. Thank you
Date published: 2016-04-28
Rated 3 out of 5 by from Average quality My experience with Ballard has typically been great, however, with this sofa, the fabric isn't of great quality, neither are the pillows of the sofa, which have already started to sag
Date published: 2011-10-16
Rated 2 out of 5 by from Disappointed Well..picked this sofa, chair and ottoman out during my wait to return from Hurricane Sandy 2012. I returned home on August 10, 2013. The couch took over three months to receive..of which Ballard kindly deducted the delivery costs and offered me 15% off anything within 30 days (which by the way is a standard sale for everyone). The problem I had is the quality. I'm sure we all have an overweight friend or two. Well I had a friend stop over who sat on one side of the couch. The couch now dips down. I tried changing the cushions weekly...doesn't work. Going to try a save seat cushion board or perhaps just a regular board. I remind everyone that I've only had the couch two months. Sad because I spent so much time picking the perfect color fabric for my decor. The fabric perfect. So my suggestion is find a better couch or thinner friends :(
Date published: 2013-11-16
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:US031-Manchester Apartment Sofa
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