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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Mallory Counter Stool Slipcovered is rated 4.1 out of 5 by 9.
Rated 5 out of 5 by from Perfect height for bathroom counter Perfect height for 'make up' stool for bathroom counter. Wish width dimensions were slightly smaller though. Otherwise it does the trick and adds elegance to the bath!
Date published: 2016-04-02
Rated 5 out of 5 by from Great counter stool The stool is very comfortable and solid. The custom slipcover is well made and looks great in my kitchen. The stool is a nice size and does not take up a lot of room, yet it is big enough to sit on for an extended period of time. I got two and would love a third but might not fit!
Date published: 2014-05-16
Rated 5 out of 5 by from Tailored, comfortable & plum adorable! I think they are adorable! There is at least 3" of thick foam under the muslin covered seat that your slipcover will fit over. The slip cover is made to fit perfect. I ordered the white-sunbrella fabric for mine. They are very light weight and stable with one foot rest having very dark (almost blends into wood) brass looking protection. My island is 71" long and could have put 3, but opted for 2, which is perfect as I have a breakfast table too.
Date published: 2014-02-09
Rated 5 out of 5 by from Great stool I ordered this for my bathroom vanity. I wanted something that didn't look like it belonged in a kitchen And the little box pleats give this some feminine flair to do just that! It's super cushy and comfortable to sit in. A bit pricey but that is probably due to the fabric I chose. Love it!
Date published: 2013-07-17
Rated 5 out of 5 by from Great little stool I use this as a vanity stool and pull it up to my bathroom counter. It's very comfortable and the fabric was exactly as it appeared on the website. I even ordered more of the fabric to recover a bench in the same bath.
Date published: 2013-03-27
Rated 5 out of 5 by from Stylish yet classic and simple and even comfy!! I ordered 4 of the Mallory Slipcovered counter stools. So far, I love everything about them. The fabric on the slipcovers is the perfect shade to match my existing kitchen chairs and has been husband friendly :) I have 2 small children and they love being able to sit at the island...it was my husband who got red sauce on the slipcover already!! Honestly, I got to the stain right away and it came off. Yay Ballard! Thank you for a stylish yet simple stool. My only comment to those ordering would be to measure your space...I was torn between ordering 4 or 5. Thank goodness I started with the 4. The stools are a bit larger than I had anticipated and there is no way I would have been able to fit 5. On a side note...the hubby even said, "These stools are very comfortable."
Date published: 2012-09-13
Rated 4 out of 5 by from Extremely Comfortable These are incredibly comfortable stools. The seat is large so anybody can sit on them and not worry about falling off. I had them covered in the Ophelia Grey and it is very pretty and slightly formal. My only gripe is the pattern is slightly off center on some of the covers. I'm hoping Ballard Designs offers replacement covers in the future due to that fact that I get bored with prints and my friends can be sloppy with their drinks! I would recommend them to anybody but if you are picky, you might want to pick a solid and not a pattern.
Date published: 2012-09-27
Rated 2 out of 5 by from Seat is too soft and too large, but not high enough I ordered two of these stools for my kitchen counter. They do look lovely, but they are very large for stools. I know, I should have measured, and I suggest you do. These must be designed for people with enormous rear ends. Plus, once you sit on them, you seriously sink down about three inches, which I do not think is pleasant at all. It strains the back, and makes you too low to comfortably sit at the counter.
Date published: 2014-08-02
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Please note:

  • * Digital images of custom upholstery may differ in pattern placement from the actual item.
  • * Colors can vary from screen to screen, so it's a good idea to order a swatch before completing your order.
  • * Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UT027-Mallory Counter Stool Slipcovered